Great location, horrible customer service. I agree with Ryan H, the employees here get simple orders wrong more than half the time. Worse yet, they do not care and neither does the owner. I tried to make him aware of the employee and service issues, and he gave me the same«deer in the headlight» look as his employees do. If this Dunkin’ Donuts was not located in this very busy gas station — I think they would be out of business, I am not kidding.
Ryan H.
Évaluation du lieu : 1 Frankfort, IL
They need to find people who pay attention to what they’re doing. I dont know how hard it is to understand a simple drink order. I’m definitely not coming here anymore that’s for damn sure.
Kate L.
Évaluation du lieu : 1 Tinley Park, IL
I usually go to this Dunkin about twice a week and the past 2 months have been nothing but a disappointment. I order the same iced coffee each time and they are never consistent. Half the time they taste like water. I used to love this place… what happened?!
Junior D.
Évaluation du lieu : 5 Cook, IL
Don’t be turned off because they are in a gas station. They have a drive thru and are always we’ll staffed. They do a better job than any stand alone Dunkin in area. I stop here about 5 times a week and they always do a great job. They are very efficient and customer oriented. They rarely make a mistake, If you are not happy with drink, they have no problem remaking it. Wish they were 24 hours