Never enough employees, wait times are forever, customers service is bad employees don’t care at all, manager is not doing anything about it can’t stand this branch would not recommend
Anthony C.
Évaluation du lieu : 1 Frankfort, IL
Two words: Ghost town. Middle of the week during business hours, one banker working. I’ve banked with 53 for 10+ years for my business. I’ve been waiting 40 minutes just to close my accounts because nobody else can handle this and«I have to talk to a banker»(they have one). This place has gone downhill. For businesses they changed a few policies over the years and ended up draining hundreds of $$$$$ from me in fees. I tried to work with them, they refunded me $ 50. That pales in comparison to the $ they drained over the years. I’m surprised this branch is still open. 53 can hit the bricks. Shop around, many more banks out there.