This is the worst store in mokena. Rudest staff I have ever dealt with. Avoid this place at all costs. Plenty of better options in the chicago area.
Ronnie T.
Évaluation du lieu : 1 Frankfort, IL
Went in twice… first time was completely ignored. Walked the whole store with no one saying a word. The second time, I had to deal with the most condescending, arrogant guy I have ever met in retail. These guys sound so friendly on the radio… but avoid this place… unless you want to be treated rudely. There are plenty of other stores to buy from. It’s not a her. It’s her husband. I don’t work for a competitor. What I experienced was less than mediocre. But if you feel better about it, after looking up other reviews… good for you! You want to review the reviewers… go ahead. But if you’d rather run a friendly and helpful store… get busy on training your employees. Basic 101 stuff… When someone walks in, look up, acknowledge the customer presence and say hello.
T m.
Évaluation du lieu : 5 Cook, IL
I was in the market for Bluetooth head phones– not a big ticket item. David, one of the owners went out of his way to inform me of the various options and make sure I was happy with my choice. I am very impressed with the attentive service from this store. They have been in the business for a long time and clearly like their work.
Carla G.
Évaluation du lieu : 5 Orland Park, IL
We have dealt with David since his Music-Kraft days. They are honest, give the support and advice needed. The Little Guys handle better quality electronics than the big box stores. Whatever you are looking for up to high end gear plus they stand behind the product 100%. We know this from our own experience. We recommend them to anyone if you are looking for audio or video.
Joe M.
Évaluation du lieu : 3 Orland Park, IL
I bought a home theater system in 2001 and a home theater receiver in 2013. The little guys is competing against the big box stores and have mid to higher level audio and video equipment. They have a good selection of brands and can lead you in the right direction. Like any retailer they are good and bad staff. If your looking for better audio video equipment they are one of the few retailers in the south suburbs that carry the brands. My main issue is that they do not offer home auditions of equipment. I think they would gain a larger client base if they allowed clients to test drive equipment at home.
Frank R.
Évaluation du lieu : 1 Chicago, IL
the little guys prices are not compeditive particulary their labor rates for installantion and their tech repairmen are not trained and tend to milk the clock. try abt or barnetts in naperville.
Colin M.
Évaluation du lieu : 1 Chicago, IL
Horrible. I purchased a $ 13,000 home theater system from them 3 years ago. They have been back 7 times to «repair it,» by which they mean correct their initial mistake. Everytime they come out, I am charged an hourly service fee and a $ 175 charge just to come out. They are at best incompetent and at worst absolute crooks.