Baymont Inn Monroe

Stopped by before playing indoor golf at the newly renovated plaza across the way. The staff was very helpful with getting me a discount for my room. The bed was comfy, the room was spotless, and my kids loved the hotel pool. I was hesitant to book when I saw the previous reviews but this stay changed my outlook on this hotel. Give this hotel a chance you won’t regret it.

I chose Baymont Inn because I thought it was a reputable hotel and I needed a safe place to stay on my way to Canada for a vacation. The check-​in staff was courteous upon arrival but the place was noisy from people running up and down the halls to the swimming area. There was a group of guys outside my window yelling and playing rap music from their SUV’s until after midnight. My room was tiny and ill-​equipped (no bathroom counter and no luggage rack) and seemed dirty. I felt myself being bitten all night but thought it was just nerves/​paranoia. The next morning I felt something crawling on my back after my shower and discovered a juvenile bedbug, bright red from my blood. I checked the bed and found at least half a dozen small dead ones right where I’d been sleeping. I took photos and informed the desk staff upon checkout. They apologized and said the room had previously had a long-​term guest but denied that they’d had any complaints previously. I took one of them in the room where he saw the dead bugs and apologized. He told me I’d have to call the manager later, even though I’d told them I was on the way to Canada and wouldn’t be able to. A week later while still in Canada, the bites showed and itched so badly I nearly sought medical treatment. I had at least a hundred bites above the waist. When I got back in country and called the manager, the first thing she said was that they’d had no other complaints, as if I were lying!!! I’m STILL waiting to hear about a refund. AVOID THIS PLACE AT ALL COSTS!!!

Meh. This hotel was kind of a disappointment for me. The pictures online looked great, but the room was quite the opposite. The paint on the wall seemed fairly new, but there were furniture scratch marks all over the place. The carpet in the room was pretty nasty and needing of replacing.
Check-​in was awkward. The lady at the desk couldn’t locate my reservation at first. Maybe she was new.
There was a unique smell in the hallways, almost like cheap incense. All in all, this is not a hotel I will choose to stay in the future.
Pool was closed when I was there, but the hottub was open 24 hours a day? What kind of things happen at a hotel that keeps the pool/​hottub open 24 hours a day?!

I do not recommend this Hotel at all. First, it’s tucked away behind an abandoned strip mall. Very sketchy. We had reserved a room over the phone for a spontaneous trip with my family, and could not get a refund as it was within 24 hrs. When I arrived, I was told that there was no smoking allowed, and that the we would be penalized $ 200 if we were caught smoking. That was great, because I don’t smoke, nor do I like my room smelling like smoke. We walked into our room, and it smelled completely like smoke. I reported it, but it seemed as though nobody was interested. The room was very dated, didn’t look like the pics online. We got a Suite, thinking it would be a little nicer, but it looked old and smelled. The pullout couch (for my kids) was old, broken. When I sat on it, I went right through it. There were no linens for the pullout couch, had to call that in. The TV doesn’t even have a TV guide on it, I was told to pull up TV guide on my phone and use that. The frat party next door at 2am was lovely. That went on almost all night. Lastly, the next morning, as we were getting ready to leave, my wife looked under the bed to see if we missed anything, and she pulled out a mouse trap. YES, A MOUSE TRAP. There were two under the bed. Disgusting!!!
The woman at the front desk was very friendly. And the pool was a nice pool.
Totally not worth $ 10.