UPMC East Emergency Department

This would be a 5 star review if it weren’t for the extremely rude treatment I received from the lady who registered me.
I was coughing so bad I couldn’t breathe and passing out, so I figured hey, it’s time to go to the hospital. UPMC East is closest to me (though I generally go to Magee or St. Margaret), and I have UPMC insurance so I went.
It was super clean, very secure (you go through a metal detector when you go in, which was weird but oddly comforting), I was moved to a room very quickly. As I was waiting the woman came in to register me– she was quite curt from the get-​go, which I didn’t understand, but assumed I was being over-​sensitive. The doctor came in and asked questions, I waited a bit, got my diagnosis and a breathing treatment and I was on my way… but not before they came in for my copay. I asked if they’d bill me, as I ran out of the house without my checkbook or my wallet or really anything but a hoodie and a handkerchief, and she copped an attitude. «It’s really due at time of service…» she said. She stood there. I apologized and said I understood but as this was an ER visit and I wasn’t especially concerned with paying for the visit when I left the house struggling to breathe (and haven’t ever had this problem before), I just forgot. She stood there about another half a minute just staring at me before storming off to get the paper, bringing it back, and leaving again in silence. When I walked out, the look she gave me cut so deep I should have turned around to get it sutured.
While the medical treatment I received was awesome, I will probably suck it up and go to a slower hospital next time if I’m going to be treated like that.