Subway

Don’t know why my first review was 2 stars. Decided to give it another go with this location due to the fact it’s across the street from my job. Sigh. The owner should really reevaluate who is working for this location. Worst customer service. Avoid this location at all costs take it from the person who decided to give them a second shot lol

Poor customer service. Both employees were rude. The one who made my salad was named Carolina. She did a terrible job.

Nope. No. No. No.
I don’t understand how my previous review went five stars to one star. Except maybe they hired new employees.
There is a general «I don’t give a sh*t attitude» aura with these new employees.
I went in there on my lunch break, made my food and went to the register to pay only to have an older lady tell me that their registers were not currently accepting cards. She then tried my card twice and, true enough, her registers weren’t working.
I work in the food industry too, so I know this happens a lot. But when I’m at my job (i work at chipotle) I tell my customers BEFORE they order that is cash only and that we are having a problem with our registers.
I do not make their burrito, exactly how they want it, get their chips and guac and hand them a cup, only to tell them «oh JK, you can’t have your food because I forgot that I have no way to charge you»
And in the rare case that I do forget to tell the customer that we are having problems with our register, and if they do not have cash on them, I do what any good customer service place would do and apologize profusely and give them their food for free.
I would much rather lose $ 7 today, then the $ 7 potential dollars everytime this customer decides not to come because they had a bad experience.
Wtf are they planning to do with my foot long. Eat it? Throw it away?
To top it off, I was on my lunch break. I had driven the five minutes to go to Subway. And had ordered my food. Waited while she tried to get her card reader to work. I know it doesn’t take much time to make a sandwich but I was already 20 minutes into my lunch break and still had to drive back, and actually eat. so I was out of time to go elsewhere.
I Hadn’t eaten all day because I go to school in the morning and work at night. So now I had to go a whole day without eating.
The really crappy part was that not once did their employees apologize.
But it is all going to be okay, because there’s a jersey Mike’s nearby. I guess I’ll be taking my seven dollars a week there

Just bad service. They don’t even look at you. Just go through the motions and can care less. I know it’s just subway but still.

I don’t even want to give one star … Worst service ever that I had to just walk out. Asked for an egg sandwich and the female started to make it and all of a sudden stopped and said wait no I can’t it’s 11:02, I was so shocked that she had the nerve to put back the ingredients and told me I could not have it. Another customer even asked if she was serious. She should’ve said when I asked for it that she couldn’t make it, not wait until after she was already putting it in the oven. Never will I come back again.

I must say sorry, I have never been to this Subway. I was confused with other crappy one in Montclair. Meant what I said, just wrong one

Horrible service. The two girls working had the worst attitudes and one was even on her phone. Unacceptable customer service.

It took a few days but after a very bad experience I was able to get in contact with the owner and he is a very professional man. A caring owner can make all the difference. Good job.

Service not friendly but pretty quick. Also, they’re a little stingy with the veggies.

Friendly staff!!!
$ 5 footlong!!!

You all know about the subs, but have you ever tried their soups?
I’ve had experience with soups from restaurants that I can say that it’s water added some salt and whatever veggies you can find in the kitchen.
This Subway in Montclair had one of the most tasty soups out of all the ones I’ve had. Real meaty-​yes there’s meat, good amount of serving.
I can’t vouch for any other Subways out there but this one takes the bowl (subbing for cake)!!!

Clean and organized. I give 4 stars coz it is better than most other subways I’ve visited. Also, the subs are nicely made. They aren’t «deformed» by fingers like other stores would do, or watery because of too much dressing added.
Staffs are friendly too. When asked, they will give you small cup for water. No, I am not joking! Some Subways would NOT give me a small cup for water (they tried to sell drinks for more revenue). They would even charge extra for toasting the sub when the menu signs say nothing about it.
I am not sure about all the franchise details and I don’t care. If any Subways not treating me like a customer, I ain’t return for more business.

I love subway sandwiches and salads. I come here when I feel like I need to stuff myself with veggies and want something healthy to eat, rather than eating some fast food. I’ve been to numerous Subways before but I think this is my favorite! My main complaint about other Subways is that they’re so stingy with the veggies! For example, I order salads and they grab a lot of the veggies and seem to count out how many strands of veggies should go into my salad! COME ON! It’s a freaking salad. HOWEVER, this particular Subway on Central always loads up on whatever i want… I love it! If you want to eat at a subway where they’re not literally counting how many pieces of veggies go into your sandwich and salad… go to this location!
the white chocolate macadamia and sugar cookies are SOOO delicious as well! Moist and a PERRRFECTly unhealthy ending to a healthy meal. haha