T-Mobile

Due to the fact that people usually post reviews, usually negative, to complain about an issue they are facing, I wanted to take the opportunity to write something positive. After being with T-​Mobile since 2013, I must say that I am really happy being a T-​Mobile customer. Especially since I just heard that they planned to offer Netflix service in such a way that it will not eat up my data! This is very very important for me because my 4 y/​o son is always on Netflix.
T-​mobile is great here at Montebello. The Reps there are always kind to me and my family especially my son. They are very thought full and seem to care for me as a customer. They knew that I travel to Mexico a lot they made sure that I was slotted to receive free international roaming at no cost. This service is excellent as my bill/​roaming charges on return used to be several hundred dollars. Also, I live in Boyle heights so there are less issues with coverage for me. Some folks complain about coverage, but for me it’s really simple. I can pay a lot more money for VZW or AT&T etc and get super awesome coverage, but I am rarely anywhere that’s not covered for any extended period that would justify paying more every month. I believe T-​Mobile makes good sense if you have a limited budget and want to get more bang for your buck. Though I live 4 miles away and sure there are closer ones to my house i love the Reps at this location. Excellent customer service.

Worst T-​Mobile ever. Couldn’t seem to help me anything and just looked like they didn’t even want to

Customer Service Is Horrible Rude Staff With Attitude went earlier to get a phone and had the most bad experience their of how to treat a costumer