Applebee’s

Yeah this AppleBee’s is pretty horrible. I had went last Saturday with a friend and we sat at the bar. The waitress at the bar barely acknowledged us and I had to ask her four different times to bring my water! My water didn’t come until I was half way finished with my meal. Couldn’t get to my steak while it was hot because she didn’t give us our silverware before hand. The service here is very terrible. I hope they close this one eventually, or atleast do a clean house sweep of all the current employees. I know I won’t be coming here again.

This has got to be the absolute worst restaurant in the city of Montgomery. Where to begin? I’ll have to just list all the things wrong with this place because I’m not sure anyone working there can put together a sentence, let alone read a paragraph.
1. First, even though there were two people hosting not one of them acknowledged me or my boyfriend when we walked in the door. They were too busy texting and talking to whoever was more important on their phone. Then they spent about 5 minutes deciding where to seat us even though there were more than enough tables to choose from and hardly anyone else in the restaurant at all.
2. Our menus were exceedingly dirty and water marked.
3. This is where it really get interesting. My boyfriend ordered the Steakhouse Bruschetta Sirloin-​medium. Check out the pictures and description on the website and then take a look at what we actually received.
As an advertising major I know what false advertising looks like and this is pretty textbook. Oh, and it doesn’t end there. Somehow my boyfriend got up the courage to taste the stuffed portobello mushroom cap. I wish I could say it just tasted as terrible as it looked. Of course it did, but the real kicker was the piece of plastic inside he was fortunate enough not to swallow.
We were stunned. Mostly because we were sure nothing could get worse than the food. This place is lucky we are not litigious people because we easily had a lawsuit staring us in the face. We decided not to say anything because we know it wouldn’t have made one damn bit of difference. That is the feeling you get as soon as you walk into this place. This is not only sad, it’s dangerous and I’d like to know where corporate is in all of this because it’s clear they haven’t made a visit in a loooooong time. This location is so terrible words absolutely fail me. Disappointed isn’t strong enough. Fail, Applebee’s, MAJOR fail.

Worst service iv ever had. Wish I could give negative stars! Food was awful and staff was rude and unprofessional!

The service was the worse. I use the drive up, and ask for A1 sauce and they had none for drive up, only for sit down customer. The food was terrible, to top it off they had no lids for the pickup drinks. This place should be closedown, I’ll never go back.

Had dinner here w/​my wife and kids today, and (you can’t make this stuff up) my wife’s burger came w/​a bite taken out of it! We informed the waitress and manager as soon as we saw it (covered by the side dish) and the manager couldn’t be more disinterested. Instead of heading to the kitchen he played around w/​the shades in the restaurant. Horrible.

Every plate of food looked awful compared to the pictures. Food tasted so so. Nobody finished their entire plate. Don’t order the pick two. Someone at the table got a 3 oz piece of steak and quarter cut piece of lettuce with brown leaves from where it was cut long before serving for $ 11.

The WORST Applebee in the United States!!!

The service and food were terrible at this Applebee’s. It took the waitress and bartender over 50 minutes to deliver my husbands «perfect margarita» which was the special of the day. Then when our dinner arrived, my order was wrong dish and the steak was medium well not medium rare. I explained what I ordered to the waitress and I got the same wrong dish with the sirloin cooked to medium rare. The sirloin was terrible and stringy and reminiscent of the meat they served in the dinning facilities on my deployment in Kabul — yuck! Never again.

I had a great experience here with my parents in their mid 80’s. Service was fast, food was good. Wait staff were incredibly helpful and kind and attentive.

This was by far the worst visit to an Applebee’s restaurant. After being seated we were not acknowledged for over 30 minutes. Once a waitress finally came to the table she said that we had been seated in a section where the waitress was not at work yet. The waitress did take our drink and food orders before leaving the table. It took about another 10 minutes to get our drinks and then shortly after our appetizers. We had the potato skins and also the cheese dip. The potato skins were dry and the cheese dip cold/​chips were very greasy and stale. We received our food about 10 minutes after the appetizer and my steak was very salty and had an off taste. Once the food was dropped off we were never asked how the food tasted or offered refills on our drinks. After sitting at the table another 15 minutes after attempting to eat we were finally asked if we were ready for our check. The waitress asked if I wanted a box and I told her that it did not taste right. She did not offer to rectify the situation or offer the manager. The table in front, behind and both tables to the side also had similar complaints with food and beverages. I heard two of the tables state that they will never be back to this Applebee’s. I have managed two restaurants and as a manager that is the last thing you want to hear. I am very disappointed in the way Applebee’s has let this location fall to the wayside. This location use to be a great option about a year ago and is now by my opinion is one of the worst. For a restaurant to only have 38 customers during dinner service in a restaurant that could seat 150+ it’s very disappointing.

Worked here over a year ago and the place has completely changed. The service was absolutely horrible. Our waitress didnt even take our full order before walking away. My chips with my spinch dip were stale and burnt. The manager replaced them but they tasted like the same ones. Neither me or my husband got a single refill on our drinks. Also the waitress didnt even card my husband, even though its their policy to card regardless of age. Finally got so frustrated with the lack of service and asked for some boxes and it took 3 times asking her for a container for my dip. I had to find a old coworker to find the manager and after explaining the horrible service he just stated he would talk with her, not really apologizing. Worst expirence ever!

Once, I went in this restaurant and was seated. 5 minutes went by, then 10, then 15. No waiter stopped by to wait on us, even though several passed us during this time. So, my date and I left and went to a different restaurant.
…and that’s about all I have to say about this particular Applebee’s. I had eaten here several times before, and while the «service» wasn’t this bad, it wasn’t much better. This particular time was just the straw that broke the camel’s back.

First of all, the numerous menus with the different and similar offerings/​deals are very confusing. The service was also a bit slow, took a while to get our food.
I ordered a shrimp salad. The salad ingredients were fine, the lettuce was not too fresh. But the dressing was pretty bad. It’s was tasteless, greenish-​whitish glob of fat and cream. My dad really enjoyed his ribs but didn’t care too much for the fries, which was probably left out too long. The blondie dessert was good, a bit too sweet for my taste but it was fine to follow my salad. It’s a blondie cake served on a hot skillet plate with a scoop of vanilla ice cream and a side of this syrup topping and candied pecans. You must try it.
Then, they have these timers on each of the table to go along with their lunch promotion «guaranteed 10 minutes,» which was a bit annoying since the kid next to us kept playing with it.