NextCare Urgent Care

This place has really turned around. Great staff and service!
Warren is an excellent PA.
Highly recommend this if you have a minor problem.

This clinic was awesome! I only waited about 20 minutes to be seen and once I was back there they were able to help me and give me a shot. The tech that gave me my shot was awesome! It did not hurt at all and I did it even know that he was giving it to me, he was so good.

I went in with a mild fever of 101.6, cramping, and digestive issues. They took my blood pressure and temperature, but as soon as I told them my symptoms, they suggested I go to the ER. It wasn’t that serious, I would know if I needed to go to the hospital. They didn’t take any other information from me, no medications I’m currently on, medical history, nothing. I only went because I needed to know when it would be safe to go back to work and told them I suspected the stomach flu. They still suggested the ER. I called around the next day and finally was able to be seen my another doctor who confirmed that it was just the stomach flu. I understand if they were covering their bases legally, but some real help would have been nice. Also, the receptionists were kind of rude. I do not suggest this place. The location is nice though.

I’ve been there once with my daughter and another time with my husband. Both times I did the advance call in and upon arrival we signed in and didn’t wait no more than 10 minutes to get seen. The staff is very helpful and informed us about their discount plan. We will back again.

The medical staff here is nice and I feel like I have received good treatment when I’ve been in on separate occasions, once for a sinus infection and once for bronchitis, but they have overcharged me at both visits.
The first time I had already met my OOP max for that plan year and the NextCare receptionist told me I owed $ 15 at the time of the visit. I thought that was strange given that I’d already met my OOP max but I didn’t question it and paid the $ 15.
When I went again on the 25^th, I hadn’t met my deductible for this plan year yet so I knew I would owe a significant amount at the time of the visit. The receptionist told me the charge was $ 150, and I paid it because I didn’t know any differently. Imagine my surprise today when I looked up my claim history for something unrelated and saw that my responsibility for this visit was only $ 120!
I called the central billing office today and they’re refunding the $ 45 credit balance to my flex spending card without me having to go back to the clinic, but really, I shouldn’t have had to go through all that. I know they called to verify my insurance coverage at the time of the visit because they took my insurance card both times and I heard them talking to the insurance company about my coverage when I was sitting in the waiting room. Why would they then charge more than the insurance company told them to? Shady, shady.
I won’t be back, not due to quality of care received, but because I think their billing practices are suspect.

Dr. Zoebel is wonderful. She is the weekend physician.

Staff was friendly and efficient when I brought my daughter here with a broken finger. Took the X-​ray, fixed her up with a splint, and got us referred to hand doctor the next day. Great place!

Great place. The staff is awesome. They were very friendly and informative. I didn’t have to wait more than maybe 10 min before I was in a room. I had X-​rays and visit with the doc and after everything was said and done I might have been there 45 min. If I need any medical attention again I hope I can go there.