Love this salon! I see Ellen and she has been amazing. I have curly hair and it can be hard to find a stylist that can color and cut it correctly. She knows what she is doing! They even serve wine as a drink during the appointment.
Cheran A.
Évaluation du lieu : 1 Palmer Lake, CO
I will never go back nor will I refer anyone to Luna. I was referred to Ellen through a friend. I went in for a consultation because my hair was severely damaged. I scheduled a color appointment which I had to cancel a week prior due to a family emergency. I scheduled a deep conditioning treatment and went to! y appointment. She was already double booked and said she didn’t think I needed one so I left and still got charged $ 25 for no services!!! I called back to speak with her and was told she would return my call and never did. I thought I would call and give them another chance. I called to schedule a haircut and was put on hold for about 10 min. When she came back on the phone I was told I was unable to book an apt because I canceled once and would have to call everyday to see if there were any apts available! I have never been treated so horribly ever!!!
Ashley G.
Évaluation du lieu : 1 Denver, CO
Unfortunately ellen ruined my hair. She never appologized and even was going to charge me untill everyone else at the salon couldnt believe how horrific it looked. And even tried to upsell me in the midst of her knowing she had ruined my hair. Not professional at all. Im not sure of the other stylists but ellen is not honest and not worth what she charges
MD C.
Évaluation du lieu : 5 Monument, CO
Luna has a relaxed, friendly atmosphere. I have been going there for highlights, low lights, cut & style for almost 2 years now. Kelsey is wonderful! It took me a year of living here to find a place reasonably priced, with a styllist who actually listened to what I wanted done with my hair, and did it perfectly. I’ve found that in Luna. The receptionists always call with a reminder of your upcoming appointments, which I find very helpful. They offer coffee, tea or wine while you are waiting, and during your appointment. The staff there always make it a great experience with their friendliness and consideration are always appreciated.
Elizabeth K.
Évaluation du lieu : 5 Colorado Springs, CO
Luna will take care of you! Not only is the business clean and adorable, but the staff clearly enjoys what that do and respects their customers, as well as one another. I am so grateful I decided to give them a try. My stylist, Laura, was amazing. She listened to what I wanted and did everything she could to help me achieve it. I had full highlights, toner and a trim. I will be returning here from now on.
Connie C.
Évaluation du lieu : 5 Boulder, CO
I had an appointment with Ellen and was incredibly satisfied. I showed her the style I wanted and she gave suggestions on how to make it work best for my thick hair. It turned out great and I will definitely go back!
Julie A.
Évaluation du lieu : 1 San Diego, CA
Unfortunately, I did not have a good experience here. I went to get a pedi before I was about to travel to California. The girl put WAAYYY too much polish on my nails. I had to ask her to fix a nail because it looked so awful. It was sooooo thick and goopy, every nail got messed up and bubbled! Worst pedicure I’ve ever had. Wasted my $ 40 and I was so upset to be traveling with such ugly toes.
Teresa M.
Évaluation du lieu : 1 Monument, CO
I was so encouraged after reading the other reviews… so I took a chance and got a last-minute appointment with Chelsea. The salon seemed modern and comfortable, and the employees were friendly. I was encouraged. I sat down with Chelsea and we discussed what I wanted. She told me she liked that cut. I told her how I had grown out my hair for the style and wanted to keep it longer, and she agreed It should be long enough to still pull back in a pony. Then she started cutting, and talking, and cutting, and talking… and there went my front«corners» that were grown out for the angled style… and chopping, and so on. My very thick hair is now a layered, choppy mess… A SHORT layered, choppy mess. I should have known when she told me that she didnt come from another salon, just cutting hair for her friends at home… ugh. I cant believe she trained thru Toni & Guy… Anyway… Back to growing out my hair…
Jessica K.
Évaluation du lieu : 5 Augusta, GA
I am so thrilled with my cut and seeing it after Day 2, I have confirmation that Ellen listened to my concerns about growing out my hair and didn’t get tempted to cut it up to the next layer to even my hair out. Yay! I’m growing my hair out at least 20 inches so I can hack it all off in one fell swoop for a custom wig for a girl that’s gonna be a cancer survivor. Fortunately, we have the same hair color so a wig would be just the thing to help with the transition. :-) I went out of my hair over 20 miles in traffic and construction because random women I met couldn’t stop glowing about them. When I pulled up to their parking lot, I was almost ten minutes late, sweating, and a crazy hot mess. The front desk receptionist greeted me, invited me in and made me feel at ease. I’m used to having a world of hurt brought down on me if I’m even 5 minutes late back at my usual salon in San Francisco. Ellen was friendly, listened to what I wanted and gave my bangs a little touchup to even out the look. Only 4 more months and all that hair can be liberated from the back of my head. My neck feels better already just thinking about it. I love that they offer a first time client discount of 15% which is also nice. I was surprised with it when I was paying and totally added a tiny cherry on top of the whole experience. From the staff to the décor to the ease and overall result of my cut, it was a terrific and I’ll definitely be back in 2 months.
Arlo B.
Évaluation du lieu : 5 Monument, CO
I have lived in Monument for years, and tried all the local hair places at least once. I stayed with Luna. They are consistently good at what they do, provide excellent value, and are nice people. It’s a professional operation. Some of the other nearby competitors provide a lot less, are less reliable.
Nicole H.
Évaluation du lieu : 5 Boulder, CO
This salon is by far the best in Monument — outstanding service, incredibly talented and friendly staff. They took me through three different stages of hair color(blonde, to dark brown, to medium warm brown) over the year and did it seamlessly. I get stopped on the street from people asking about my hair. I also have very curly hair and they have worked with me to help make it long and waivy, and very healthy! This staff and especially the owner, Rachel, KNOWSWHATTHEYAREDOING. Do not listen to negative reviews… the competition knows there’s a new salon in town that is the best.