Queen’s Nail & Spa

Would not go back. I got a full set of pink and whites. The nail tips literally broke off each day. Definitely not worth the money. I will just drive back to the Springs and continue going to US Nails.

We LOVE coming here for pedicures. I moved to Denver several years ago and still make a point of driving down to Monument — no one in Denver compares!
Very clean salon run by a friendly family. I love seeing Cookie, the mini yorkie dog that’s in the salon too!
They really scrub your feet and thoroughly remove the dead skin (yuck!). Pedicures include hot stones for your feet and a shoulder massage while your polish dries.
I’ve found that they get busy during the obvious hours, but calling ahead has prevented any problems and I love having extra time to soak my feet and sit in the massage chairs.
Pedicures are $ 32.

I absolutely love the quality and signature service I receive each and every time I have an appointment at Queen’s Nail & Spa. From the moment I am greeted at the door by the two Owner’s sweet dog, to every single attention and detail to their expert work… I feel special and well taken care of. I won’t go anywhere else… they are lovely and gracious people who take extra care in everything they do! The Salon is always immaculately clean!!!

Absolutely horrible! Sat for almost an hour waiting for a pedicure only to have them have no idea how to remove and replace gel polish!!! Ridiculous!!!

Absolutely love this salon! It is always clean and the owners and staff take pride in their work and service. Very friendly and they greet everyone when they arrive and tell everyone good-​bye when they leave. An added bonus is their little dog that greets everyone! They want to make sure their customers are happy with the results. I have never had a bad experience and I have been going to this salon for seven years and looking forward to many more!

A very clean salon. the The owners take great pride in their work and strive to make the customer happy. Their pricing is very fair and I love being greeted by their little dog whenever I arrive. I have never been disappointed with the service I have received there.

I give Queen’s Nail & Spa a 5-​star rating. I’m from Kansas & have summered in Colorado Springs the past 6 years. Best mani/​pedi ever including others I’ve had in California, Arizona, Arkansas, Kansas, & Colorado. Have absolutely loved Queen’s. Very professional & friendly. They have always made me feel special. And «Cookie» their Yorkie is darling. Never bothers customers & is extremely well trained.

Maybe I’m just spoiled, being from Denver… but I walked in and out of this place before anyone even looked at my hands. It was two hours before closing and there wasn’t a soul in there except for an older lady who hardly spoke English and her dog (which had had free reign of the store, gross)
The kicker were the insane prices written on neon cardstock taped to the wall… if you want me to pay $ 45 for a full set before any art/​shaping/​color, you better be running a high end establishment. Nope! Not happening!

Agree with all the other comments — the lady owner is very rude can tell she is just trying to get you in and out ASAP. Overpriced as well it was around $ 70 for a mani /​pedi which has to be paid in cash since they do not have a credit system, would never go back.

Polite staff but very expensive. My pedicure was so fast and not relaxing. I barely had my feet rubbed and the foot massage thing on the chair hurt. Better places in the area

I got a pedicure a couple weeks ago here. The atmosphere wasn’t very comfortable. It was silent, no music or radio playing, like at other places. Every breath I took could be heard throughout the room. I don’t like that kind of environment. The staff is nice enough, but not overly friendly. And they have an adorable little dog! But I do wish they wouldn’t let it jump onto your seat… The tools didn’t seem as sterile as other places I’ve been too in Colorado. They just gave everything a quick wipe and the dead-​skin scraper had rust on it, which I wasn’t thrilled about. I thought about asking her to get another one. As far as the quality of the pedicure, it was well done, but not amazing. The color selection was sub-​par; not very many to choose from. And unfortunately, the polish hasn’t lasted as long as my previous pedicure did. I would go back, but I wouldn’t highly recommend it.

Awful experience. I came in wanting a gel manicure, but I had to leave in 45 min. The owner said she didn’t have time to do gel, but she could do a regular manicure. I agreed, and told her I wanted French tips. One hour later she tells me she can’t do the French tips. I was there double the time I told her I could be there. And still didn’t get what I asked for.

Great place! Great service… quality nails and the best massage chairs for pedicures!

I agree with Bobbie who said that this is one of the more expensive places, but unfortunately you don’t feel good about paying more here. This salon appears to be owned by a wife/​husband duo, the wife being the primary ‘owner’ I reference. First, when you walk in you have to deal with the owner’s dog barking and running around underfoot. Please understand that I have a dog and love them… but I also know that they are unsanitary dirt machines and don’t belong in this type of establishment. Second, when the owner tried to make both of my hands fit into a tiny dish filled with ½ inch of nail polish remover, my hands started cramping and actually started to become uncomfortably cold. After the third time of telling the owner that my hands didn’t fit she only deemed it necessary to add a little more nail polish remover to the bowl — and I gave up with attempting to remove the polish on both hands at the same time. When that process was finished, she took the remainder of my nail polish remover and placed it into a mug. Later, to my horror, I saw that she actually gave my discolored, used solution (along with whatever used nail polish remover medley was in that cup) to a new customer for soaking. (I’m sure glad that I didn’t have any open wounds on *my* fingers… who knows what else was in that mug.) I had a gel manicure and was unimpressed at the results — it wasn’t done as neatly as it could have been and only shows that the owner doesn’t (a) care or (b) pay attention to detail. I was charged $ 40 for this service (much more than what other salons charge) and had to pay cash because this salon doesn’t take credit cards.
I wish I could rate this place higher, but it just isn’t appropriate — the questionable sanitary conditions, the attitudes, and the cost means that I’ll only be coming back if NO PLACE ELSE is available.

I’d give Queens 5 stars if it wasn’t one of the most expensive nail salons in the area. But it’s worth it for me. I’ve only gotten pedicures there, and they really do a great job. I’m a runner, so my feet need a lot of TLC, and Queens provides it. They aren’t afraid to scrape my calluses or to make my black and blue toenails look pretty. During drying, they put hot stones under your heals, and it feels so good!