Tri-Lakes Printing

Great prices and wonderful service. Forget Staples or Kinkos, this is the place to go! I use them to print products for clients and they stay very true to colour and have tonnes of different stock to choose from. They have a graphic designer on site if you need their services and the print staff are extremely willing to work with you and help you get exactly what you want. They are very professional and I highly recommend them!

I guess I’m just going to have to stop taking the easy way out and drive a little bit further for better service and less frustration.
Sooo, as my other review mentioned, I got my wedding invitations (invites and response cards) done at Tri-​Lakes Printing. It wasn’t a great experience, but they are close to home so I took them another project.
The printing was promised Monday, but I never heard from them. Then I stopped by Tuesday morning and they hadn’t even started the job yet. They called me at the close of business Tuesday to tell me it was ready.
Today I go by to pick my order up and according to the prices quoted when I dropped the job off it should have come out to about $ 80. Well the gal that was «helping» me rang it up and said it was going to be $ 243 dollars. HUH?! Somehow the 39 cents per page printing became 90 cents, and the paper that was quoted to me at 25 cents per sheet was now 50 cents.
I obviously wasn’t willing to pay more than the quoted price, so the clerk (with an attitude) asked who had given me the quote. I didn’t know this when I dropped off the job but the owner had been the one to give me the quote. Well, that changed her tone and she honored the quoted prices.
Part of the printing job on each order was pixelated. That should have been pretty evident when completing the order. I’m not quite sure how this happened, but I never received a phone call asking me to provide a higher resolution image. I didn’t want to complain about it because it was already a hassle.
Tri-​Lakes also printed 100 more of one of my items than I had ordered, and were trying to charge me. I stuck to my guns and told them that I had only ordered 100, not 200. Instead of owning up to their mistake and letting me keep the extras the gal took them. Not sure what they’ll do with 100 of my wedding reception cards… Whatever.