Precision Tune Auto Care

Came in for brake pads and a 30 min wait. Ended up almost 4 hours. Two tires and alignment as well. $ 179 turned into $ 580 and I don’t even think they topped the brake fluid off. Really wish I had read reviews here first and could have saved both time and money. Lesson learned and won’t do this again.

These guys are sicks
I would not go here except ice walk from work.
Always say no when they suggest other sevices

I went there for a 16.99 oil coupon, that cost me 24.99. Huh? On top of that, they did the normal sleazy sales pitch… You need this, you need that… They wanted me to spend over $ 500 is services. And imagine that, they could do it right then. I guess people are stupid enough to say okay. Nothing like pressure selling.

I went in on a Saturday & they were busy, normal for a Saturday.
The front guy was friendly and super helpful. The service was done in a reasonable time (and really reasonable pricing!) they said my car was ready and so I went outside to wait for it.
And waited. And waited…
I was pretty confused and figured maybe they were wrapping up something but eventually it was an awful long time time for a wrap up.
I went back in and before I could even ask, the manager (Who was sweet, I did not catch her name.) apologized for the over long wait. I guess there had been a mix up. Nothing too big, just a really long wait for me. She squared me away and set me up with an oil change on my next visit.
Not only was I totally happy with the service, the prices, the facility… the customer service blew me away. You don’t find companies that care about their customers any more.
If you need an oil change, go here! I’ll even be returning for some other servicing my poor old Ford needs.

I went in for an oil change. They were friendly. However, when I asked how long it would be take, I was told it would be 20 – 25 minutes before my car would be on a lift. It took an hour and a half. Will check out Bowles next time.

1) very good & courteous
2) I moved to this place from Texas and already knew all problems in my car from another local service in Texas.
3) I also had lists given to me by grease monkey in mooresville and modern Nissan statesville.
4) precision tune gave me another list that was very close to what others gave and felt comfortable
5) I went for it and all issues are now solved
I had the following done here and no complaints at all! Great service!
Brake service, brake fluid flush, transmission fluid flush, fuel injection service, oil change wheel alignment and tire rotation. I’m now back for state inspection!!!

My son was leaving to return to college, one hour before leaving his car started blowing hot air. I called and ask if they could work me in. They said they were very busy but come on in and we’ll try to work you in. They repaired the car and sent us on our way, in less than the hour we had to work with. I’ll give them 2 thumbs up and all my future business

Slow, slow, slow! My wife took our car to have the oil changed yesterday at 11:00. The customer service representative told her to expect a 45 minute wait. That wait turned into an over 2 hour wait when everyone in the garage seems to take off for lunch. Though they gave her the oil change for free, we will not return. That is the second similar experience we have had. Fool us twice but not three times.

Slow! Went in for an oil change that turned into a 2 hour wait after everyone in the garage seem to stop for lunch. Though I was not charged for the oil change, I will not return. I was one of several with the same experience, people were angry.

We were under time constraints to get an inspection and called and told them this and asked if they could get us in. They said no problem we can get you in in 10 min. We arrived in 5 min and they were packed. Told them we just called and they said no prob 10 min. 20 min later we were still waiting and we had to grab our keys and go. The desk guy said «well ok but I told you 10 min and it hasn’t been maybe 15… inspections take a while» (they still haven’t pulled it in yet). The lady next to us said they told her the same and she has been waiting over an hour.
Can’t judge them on their work but i wish they would have been more honest about how busy they were.

My car is old, it sounds and looks old and I’m a clueless stereotypical girl when it comes to car knowledge. It is rare when a car garage doesn’t take advantage of me because of the above information. After killing some time in Mooresville today I felt this particular Precision deserves some Unilocal Loving.
1. The waiting area was clean, fresh coffee & a fair assortment of mags
2. The front desk guy was friendly– especially for an hour before close
3. They were running a special on $ 19.00 oil change with tire rotation… score!
4. They had my car back to me within 30 – 35 minutes
While my standard oil change left me with a list of problems and leaks, you can’t blame the garage for pointing out the obvious that my car is old and needs work. I do respect the crew for not making me feel like I need to shell out 600 bucks or my car will die of I77 ! Thanks for giving me a solid, quick and worry free oil change, see you in 3,000 miles!

Slow, slow, slow. Found «problems’ that would have cost more money. With a confrontational attitude. NEVER again.