This was by far the worst salon experience I have ever had. I went in for eyelash extensions, she glued several eyelashes together, she used the eyelash clusters which any trained professional should know you never use with eyelash extensions, you only use them with temporay lashes, she had huge globs of black glue all over my lashes, and they were glued on crooked. When I told her I wasn’t happy she told me I would have to come in the next day to get them redone. When I went back in she got the glue solvent in both of my eyes, this is designed to dissolve medical grade glue that’s supposed to last a month, it literally felt like acid in my eyes; and later I noticed it had eaten a small hole on the inside of my eyelid, they are lucky I’m not the type to sue. When she began reapplying them, she was still doing them incorrectly, I told her to take them off I didn’t want them. She tried explaining that you have to glue 3 eyelashes together to hold one fake lash. Anyone who does eyelash extensions knows you glue one eyelash to one eyelash; since the extensions last a month and each eyelash grows at a different pace the slower growing lashes will get pulled out or the follicle will get infected if the are all glued together. She clearly had no training on how to apply these. When I emailed the owner, I only requested a partial refund, since I did use their time, but in reality it should have been a full refund since I walked away without extensions, and she damaged my eyes. The owner responded telling me she would not refund anything, and that she thought the eyelash extensions looked beautiful. This is terrible customer service. I will admit that the technicain was nice, just not qualified to apply these. Trust me, you don’t want to go to this salon.
Rachel L.
Évaluation du lieu : 4 Morgantown, WV
I’ve only been here once, but the staff was friendly and helpful. I had Misty cut my hair, and she was very professional during my time there. She cut my hair the exact way I wanted it and did not deviate from what I described to her. The reason I did not give them five stars is because when I had tried to contact her again to schedule another appointment, she was rude and short with me, and I was mid sentence when she just hung up on me! I don’t know if it was a bad time for her, but I had called at a reasonable time during their hours using the card she gave me. I’m assuming it must have been a cell number on the card I called. My point is, they really shouldn’t hand their customers business cards with their personal numbers on them if they aren’t prepared to take calls regularly. I had a great haircut there, but I’m not likely to try and schedule an appointment again after that experience.
Taylor C.
Évaluation du lieu : 1 Morgantown, WV
I would give it zero stars it that was possible. I went here for a trim, told the girl that I just needed about an inch off and my layers to be refreshed. It took her an hour to blow dry my hair(which usually takes me about 5−10min). Then she began cutting the back of my hair and it was taking forever, but since I didn’t have anywhere I had to be I just relaxed. To my horror, TWOHOURS after walking in the door at least 4 inches are gone from the back. I don’t even know how to explain how my hair looks now, there is a chunk in the back that hangs down a good inch lower than the rest, there are these ledgey harsh layers all over and I don’t even think its long enough to braid anymore. I am a laid back person and I’ve never really felt the need to review anything poorly but my hair was honestly massacred! I can easily say I will never set foot in this place again and hope that this can help save someone else from wasting their time and a very poor outcome to their hair.
Curly Q.
Évaluation du lieu : 5 Fairfax, VA
Request Misty! She’s extremely great at her job and knows what she is talking about. Everyone there is super nice and friendly. Its clean, great pricing and you’ll leave looking fabulous!
Sidd S.
Évaluation du lieu : 4 Fort Littleton, PA
Really nice place with very friendly people but took a little too long to get my haircut though