First Choice Motors

I’m updating this review. One of my complaints was that my rear window defogger wasn’t working. After troubleshooting he determined the windshield was bad. Rear windshield that is. I just now got around to calling an automotive glass guy to repair it.(winter coming) He (glass guy) was very skeptical and did not want to change out the windshield because he said he only had one windshield in 15 years (rear windshield) go out. He thought I was getting bad information. I went with my gut and said replace the windshield. This mechanic was correct, it was the windshield much to the surprise of the windshield repair man.
I am also going to leave a review for the windshield repair guy. It was very nice of him to address concerns and he meant well and that goes along way. This mechanic means well I will be keeping him

This place never disappoints. I usually have an issue with small garages, something always goes wrong with my car after their service because of their negligence and I would only go to the dealership. However this garage is the best I’ve been to. I’ve had two repairs done here and they’ve done a great job. They’re honest and very professional.

Tom and his team are excellent, professional, and they really care about their customers. We were lucky that our car died in the middle of a 500-​mile trip right at their garage, it was a terrible situation since we needed a new engine but First Choice Motors went above and beyond. They helped us find a rental, stayed in communication throughout the process, and called to make sure we made it home safely after picking up the car. They could have easily taken advantage of us, after all, the car was dead and we had no way to get it home, but the cost was very fair and Tom explained in detail exactly what repairs they were doing and why.
I am very happy with the experience and wouldn’t hesitate to send my friends and family to them.

If you want great service at a fair price then First Choice Motors is the place to take your car. Tom is sharp, honest, and does excellent work. When I take my car here, I am confident that I will get an accurate diagnosis and be back on the road in no time.
After another mechanic failed (twice) to figure out why my car was not starting intermittently, I decided to let someone else take a look. Tom was able to pinpoint the problem and have my car ready in a day. If I had gone to Tom in the first place, I would have saved hundreds of dollars. Subsequent visits for other problems have been just as exceptional.

I love this place. A colleague referred me after I was burned by Acura service dept. Tom is accommodating, honest, and reliable. His rates are far less than the dealership and work is always top notch. He stands behind it. Highly recommend. A good mechanic is priceless.

I wanted to write a great review for this place after a bad experience at the Morristown Toyota dealer, then saw the earlier review! Agree completely with Dan F, no more Morristown Toyota. First Choice Motors does great work, is HONEST and cares about me and my car! Take your car here with total confidence.

I’ve had it up to *here* with the Morristown Toyota dealer. I started taking my car to First Choice about a year ago:
Pros:
–The owner, Tom, is as good as it gets. Friendly and honest. Took my car in because my car «just didn’t sound right» when I started. After a quick look over the car, Tom told me «I would love to find something to fix, but in all good consciousness, everything is working normally.» And it was (just some cold weather/​not having started car in a while stuttering). I have no doubt that I would have been taken for a ride if this were at the Toyota dealer. I really appreciated this kind of honesty, and have been returning ever since.
–Great service: The times there actually were problems with my car, I’ve been able to pop in to Frist Choice at a moment’s notice, no hassle. Reasonable turnaround time, with great quality work. Have never had to take my car back to have the same problem fixed twice.
–Price: Not a crazy steal, but still waaaay better than the dealer. I feel confident that Tom is giving me a fair price every time.
Cons: Not many.
–If they had the same long hours/​weekend hours as the dealer, it would be perfect.
— Needs a bigger sign. The driveway is pretty hidden, and can be hard to miss if cruising down Morris Ave.