Days Inn Raleigh-Airport-Research Triangle Park

The front desk people are so rude. The most unfriendly group of people I have ever encountered. When I asked for a late check out they threatened to call the cops on me and have me removed from the room. I stay in hotels all the time. They have lost my business for good. The cleaning ladies were very sweet despite a language barrier. And what’s your recourse when it’s the co-​owner who is one of the rudest ones? I guess take your business elsewhere and encourage all your friends, family and co-​workers to do the same. I coach a dance team and we travel all the time. We will never go to another Days Inn now.

This hotel is very underrated. I got such a good deal here. Low rate and good value for money. The room is of a good size and clean… sure, not all modern, but expected for the price. They give free cookies sometimes and have a pizza night with beer and snacks once a week. Adrian is awesome! Great customer service and very accommodating. He made sure we enjoyed our stay and is also a fun guy to talk to.
The breakfast is basic, but keeps you full. It has the regular stuff, toast oatmeal, cereal, yoghurt, and some fruit, but also a waffle maker. Coffee is a little bit crap, but it’s a machine so what can you expect. They were out of butter for 4 days… oh well, shouldn’t have too much of that anyway, I heard other folks mumbling about that though.
Great location being so close to the airport (the planes going by are actually not very loud) and also close to RTP. Walking distance to sub place, Indian restaurant and Waffle House. The hotel has a gym which is very basic, but good enough for my needs of a quick morning work out. There is also an outdoor pool. Most front desk staff are nice. I would stay here again or recommend to friends. Feel bad for them having such low ratings, staying here is a good deal!

I’m giving them one star for the quick efficient airport shuttle but that’s about it. On entering the lobby my first impression wasn’t good, it’s drab and dingy and the four green chairs are so worn and filthy I wouldn’t even give them to Goodwill. The check-​in process took about 10 minutes which was way too long.
The AC in the room wasn’t working properly but it was so late at night I didn’t want to put up with the bother of asking for another room so I slept on top of the bed and opened the fridge door to get some cold air. Breakfast was disappointing; if you wanted more than just pastries there was oatmeal or a sausage biscuit and omelet that you had to microwave.
To be honest this hotel needs a complete internal renovation, it looks good on the outside but the inside is showing its age. I’ve stayed at the HIX and Hampton Inn next door several times and it’s worth spending a little extra for a better experience.

If you book your hotel through Priceline, be prepared to accept whatever room Adrian decides to give you. Adrian was working the front desk when my brother and I checked in. When he realized that we booked through Priceline, he said that was our first mistake and «Priceline is nasty, you should never use them!» That’s crazy because I have been using Priceline for almost 20 years and that REALLY isn’t the issue here!!!
In my past hotel bookings through Priceline, the front desk attendant at the hotel assigns a room based on my requests/​availability. Adrian said I booked a handicapped room with one bed. I DID NOT! I specifically requested 2 beds, as I was with my brother!
Adrian said that it was «blocked out» and unless I pay him another $ 30 for 2 beds, he couldn’t change it… after I already paid $ 55 through Priceline. He then had me call Priceline knowing damn well that assigning the room was at his sole discretion. Adrian has delusions of grandeur and likes the power that he wields over what room you will or will not get. He has zero aptitude for what being in customer service is about. Maybe that two inch long pinky fingernail has been up his nose one too many times. Adrian, everyone knows that fingernail is only used for doing one thing and that’s putting cocaine or meth up your nose. How UNprofessional can you get? You know and I know, you can assign whatever room you want. I was born during the day, but it wasn’t yesterday!
I will be posting my experience on every social media outlet, contacting Wyndham/​Days Inn Corporate and the owner, Sunita, to let everyone know you are a disgrace to the service industry and shouldn’t be employed in such a capacity.
This Days Inn is pricey for what you get. Not a good value all the way around! Go to the Extended Stay across the way!

I am not sure what hotel everyone else was reviewing. The entrance looked more like a side door, to the point i thought we were walking in an employee entrance. Our room had shiny splatters in numerous places on the wall (I really hope they weren’t what we thought they were…).
I agree the pillows suck, the whole place was super grimy, and they wouldn’t let you take food out of the breakfast area. To get on the shuttle. Really?
The shuttle driver was super friendly and pleasant to be around, especially at 4am. He was the best part. The attendant when we checked in though, while polite, had an impressive coke nail, so it was hard to get past that.
This wasn’t really worth the $ 80 i paid. Ick.

Great price, convenient location, snotty-​assed front desk manager, worst pillows in the history of mankind

Due to the latest snowpocalypse in New York, I was stuck in Raleigh overnight and rather than sleep in the airport, we got a room close by. Days Inn was just a mile and a half away and was the cheapest option on
so we just decided on that. The free shuttle was super convenient and the room was adequate for an overnight stay. The free breakfast starting at 4am was also a nice touch. I would definitely recommend if you need a place to sleep for a night, but I don’t think I would stay much longer than that.

Family used this location to catch a plane from RDU… And had excellent WiFi, nice clean room and was able to make our connection. Has a Park and Fly package which is a real value, continental breakfast, PM treats… Now for kicker… Came back from Vacation and had excellent personal service beyond the call of duty from Jason at the Desk. Unreal concern for our late arrival, offered to get us food, took care of every need… Now that is «customer service» Personal service… Oh, and the shutter driver, Ronnie was very personal and concerned. Quick pickup… Excellent.
Highly recommend this to anyone… flying out of RDU…

It was a nice stay. would probably return.

Decent place with essential freebies: wifi, airport shuttle, and continental breakfast. Short walking distance to several eateries: a waffle house, indian restaurant, pizza place, sub place, convenience store, and texas steak house.
Sheets on bed could be thicker, but otherwise I’m sold.

I stayed at this hotel over the weekend. I was in town visiting friends. The hotel was booked well in advance at a certain rate. Upon checkin I was told that the reservation was cancelled. The front desk rebooked my hotel at the original rate that I was quoted. The stay was decent. (Not the nicest hotel but it worked for the occasion) Upon checkout I was given a bill for the amount of the stay. I left thinking everything was ok. On my way out of town I checked my bank account and saw that the hotel had charged me again. Checking why I found out that after I checkout and left the hotel premises that the hotel had changed the rate of my room and charged me addition money not even taking in account the money that I had already paid. I returned to the hotel and met the rudest front desk clerk I have ever incountered! She refused to explain why I was not told about the charge. She refused to give me a copy of my bill. She refused to give me the name of the general manager and refused me access to the manager on duty. I would never suggest staying at this hotel EVER! I am still appauled at how my friend and i were treated. The front desk clerk made an error by another front desk clerk our fault and penalized us for their mistake.

Well, this is the last night of my so-​called time off. Tommorow I’m getting on a plane, and flying all the way back to Cali. The view here isn’t anything amazing, but its better than the best western a couple street lights down. Free continental breakfast «bar,» free late night snack bar, free wi-​fi, free shuttle rides to the airport, decent selection of channels on the TV. There’s even a 24 hour waffle house right next door.
Not as reasonable as some of the other places, but one of the few that actually offers a shuttle ride to the airport. So if you factor how much it would cost for the taxi, I guess it’s not that bad.
I’m really going to miss NC…