Krystal

I went to Krystal around 10:00am to order a Senior Breakfast. The person taking the orders was very slow and rude. She was busy correcting orders ahead of us which even took longer. She was also on her cell phone constantly which slowed things down. When I ordered the Senior Breakfast, I was to «we don’t have grits». I asked if I could substitute hash browns and was told «yea, I guess so». When she asked for my money I saw sausage on the order and asked if I could have bacon instead (which you are usually given a choice). I also asked for my egg to be fried over medium. I asked for orange juice instead of coffee (which is usually a choice). I paid for the breakfast and she handed me my change saying «heah» then walked off. She didn’t give me an oj from the barrel on the counter as she did others in front of me. I took my orange juice and sat down. When my order was finally brought out it had sausage and scrambled egg, which I didn’t order, as well as grits which I was told they were out of. When I tried explaining to her that I didn’t order this she was busy talking on her cell phone and walked of. I took the breakfast to the counter to explain that this wasn’t what I ordered she told me that she must have given my breakfast to someone else. I didn’t want to wait any longer so I just ate what I was given; while watching other people have their orders screwed up. As I was leaving more people that was in line left. I understand that Krystal is a fast food establishment and not a restraint and can be slow at times, but the «Lead Salesperson» should not spent more time talking on the cell phone than taking orders and rudeness is unacceptable. I’ll wait until Krystal addresses this before coming back to this one.

Friendly staff. Food was hot and fresh when I dined in. I will stop in again if I’m in the area and wanting Krystal with a hot pie.