Marah’s Elegant Bridal

I loved my first visit to Marah’s to find my bridal gown. The store was cute and inviting. I felt very attended to by Marissa.
I came back a second time (because I was trying to make a final decision on two gowns I liked) and felt very rushed. This was a big decision for me — I was putting the money down! — and I felt like they were trying to get me out of there as soon as possible. If they didn’t want to give me time to make this important decision then they shouldn’t have let me make an appointment for that time on Saturday (it was a 3:00pm appointment and they close at 4:00pm).
I did end up buying a dress that day, but I wish that I hadn’t. When my dress came in 6 months later they NEVER CALLED me. They sent an email that went to my Spam folder! With such an important purchase I felt they should have called. Had I known when it came in, I would have been able to bring my 3 out-​of-​town bridesmaids to come view the dress with me since they were in town for the holidays. Sadly, because of Marah’s, this won’t happen.
When I finally found out my dress was in, I asked the owner to remind me of the name of the seamstress they recommend. Instead of just giving me this information, which I’m sure she has readily available, she said «that information was provided to you with your receipt when you bought the dress.» Really? Of course I still have the receipt — but since I have you on the phone, would it be too much trouble to pass along this information again?
Marah’s is great for your first bridal appointment, but once you buy something from them, they don’t care about you anymore. The owner is flippant and rude. I suggest finding your dress here and then purchasing elsewhere.
EDIT: This business has since reached out to me regarding my concerns. They have changed their policy and now will be calling brides when their dresses are in. They also apologized regarding my other complaints.

Excellent service. I am the bride, but bought my dress in Los Angeles (where I live). My mother and future mother in law wanted to shop for their dresses while I was home for the holidays. My mother wasn’t sure what she wanted, and Marah jumped right in with lots of different options until we narrowed it down. She knows her inventory very well, and it shows! She has a GREAT selection for mom dresses — none of those frumpy-​looking ones. All sorts of different styles to match different personalities. Both women found their dresses and ordered them today!

I had such an awesome experience here while choosing my wedding dress!
Kelly was so great and easy to work with; she made me feel very comfortable through the whole process.
I agree with another reviewer, their bridesmaid dress selection is limited. However, I LOVED the bridal selection!
If we were only to get my gown here, I’d give Marah’s Bridal 5 starts, no problem.
However, we got my rehearsal dinner dress, MOB dress, and all of the men’s suits here, as well. It was all a disaster. Missing payments, double the lead time, wrong (non-​returnable) sizes, poor follow up, and lies. To top it off, I had to deal with the calls, from the bridal party dealing with Marah’s as well, complaining in depth of the service they received. My experience at Marah’s was my only significant pain point in planning my own wedding. Many swear words and almost tears were splattered throughout our home during our time working with this shop.
My suggestion: great place for your gown. Go somewhere else for the other stuff.

I loved my bridal gown shopping experience. Marissa was a great help and listened to my likes/​dislikes and only brought out dresses within my budget. After falling in love with my dress and walking out with it purchased within 1.5 hrs of me being there, I knew I’d be coming back for the bridal party. My bridesmaids and mom recently picked out their dresses. I love how beautiful and special they make me feel, and am looking forward to Marissa helping me pick out my jewelry in March.

Marah’s Elegant Bridal is the epitome of having a true bridal experience. I grew up in small town in Wisconsin and, after living in Madison, Chicago and a few places in Europe, I never would have thought such a fashion-​forward, big-​city bridal salon could be found in small town Mt. Horeb, WI. From the minute I stepped into the boutique I felt warm — you are able to physically touch all of the gowns (beautiful and great variety), you are greeted by Marah herself (who is absolutely adorable), AND you actually get to choose the first gowns you try on (hello, you are in control from the get-​go)! Knowing the style I liked I went straight for a bold gown that caught my eye from across the salon. It was the first gown I tried on and it ended up being «the one.» Marah and her sister were so genuinely happy I found the gown that they let me walk around in it, dance in it, and even spent a good 45 minutes with me trying out different veils, belts, etc. I had an absolutely wonderful experience here and would recommend it for any bride looking for a personal touch in their wedding dress shopping endeavor.

Wonderful place. I had heard so many good things about Marah’s from different friends. I was attracted to the place because it was small and locally owned. Marah’s was the first place I went to try on gowns and I ended up purchasing my gown there. Of course, Marissa and Marah have such an eye for fashion, my top two gowns and the one I ended up buying, were dresses I didn’t pick out but Marissa did! I also bought a great feather headpiece and earrings and a bracelet from the Meg jewelry line. I was lucky enough to attend a trunk show with Meg and try on different pieces of jewelry with my dress on! Lovely! I didn’t get bridesmaid dresses from Marah’s, mostly because the day we all went we had another appt at a different place so didn’t have much time to look and dresses. The did have a great selection of bridesmaid dresses and mother of the bride dresses.

I had a great experience at Marah’s in Mt. Horeb. They were so welcoming and accommodating for my large group of 8 people (we pack a big entourage!) and helped me find the perfect dress. Even though I was looking for something a little different than what she typically stocks, she was able to find something that worked — and looks so vintage! Just as I imagined! Its beautiful, and the perfect dress for me. Thank you Marah and company!

Today I picked up my dress, continuing a wonderful experience at Marah’s. Due to my schedule I had to come in on a day when Marah was not working and ended up working with Becca. She was wonderful! She helped us pick out earrings and a veil and let me wear the dress the whole time, as I didn’t want to take it off. I completely recommend Marah’s — they make *you* feel special and I couldn’t have imagined a better experience.

I would recommend Marah’s Elegant Bridal to anyone in the market for wedding gowns or bridesmaid dresses. I’ve been in a number of weddings in the past two years. Most of my friends are out of Chicago and so I’ve done the big, fancy shops and the huge, discount shops in the city with them. I’ve never been overly impressed with any of them. My cousin (the bride), my aunt and I came to Marah’s shop over the weekend looking for a dress for her and for me. My cousin was very worried about finding a dress that made her feel beautiful and she has chosen a very short time frame to make her wedding happen within: December proposal… March wedding… EEK! So we were on a mission. We spent the afternoon with Marah and she took such special care of us. My cousin had ideas about what she wanted and Marah helped us weigh our options and find the perfect dress (es)! We all left so happy and excited about our success and Marah’s personal attention and beautiful store was such an important part of that.

This place is cute and picturesque, and their customer service is outstanding. The two sisters I worked with that run the place are very helpful and friendly, and their gowns are gorgeous! I had a tough time narrowing it down to just 1. They even offered my sisters champagne while they judged my dresses. I only gave them a 4 star though because their bridesmaid gown selection was limited in color and style selection.