KFC

I live locally in MT Shasta and it’s unfortunate that this is the only fast food in town with the exception of BK (which I’m also not too fond of). This place has been consistently slow, sloppy, and rude. I’ve been here on numerous occasions and they always forget something. Today I ordered a couple meals from KFC and they forgot half of our food. I pulled up in the parking lot and my boyfriend proceeded to check the bags, opening up the mash potato container and it exploded all over him. We only had 2 napkins in the bag for him to clean up with. When we went inside and told an employee about our issue, he stood there literally for a minute with a smirk on his face and didn’t even apologize. He told an older man in the back, I am going to assume the manager, about our issues and they all had the audacity to laugh about it. We got our food back with no apology and no compensation. Bad service, bad standards, and management is definitely lacking in this place.

I don’t want there to be any misunderstanding about the nice people that work there, they are very nice and friendly. I give it two stars because of the wait time and the fact that the last three times that my husband went through the drive through they got the order wrong. I am not complaining about one missing biscuit but complete meals. The taste was ok… I have definitely had better.

Ordered a 5 piece hotwing combo and they were stale, like leftovers from the day before and tiny pieces. Never again!

Just reviewed this as ‘Taco Bell’ since they are a two-​in-​one fast food establishment. This place is filthy. Service very slow both through the drive through and as a walk-​in. I’ve tried this place a total of 3 times wanting to give them a chance but each time was horrible.
Never again.