Brought in my galaxy s3 with a broken charging port. Instead of taking my money, they advised me about all of my options that I could do, eventually suggesting a fix that involved far cheaper parts than a repair by them would cost — parts they didn’t even sell. They made no money off of me — they really seemed to just be interested in helping me achieve the best solution. I for one, really appreciate things like that. I only wish I could buy a battery or something from them for their trouble — but alas, the items they sell are minimum, they are service-oriented. If and when my next phone breaks, I will not hesitate to bring it to these guys. Despite what the other reviewers seem to have indicated, the people I dealt with were knowledgeable, courteous, and professional — I was secretly a bit nervous with a name like«UbreakIFix.» But really — good people here.
Matthew Y.
Évaluation du lieu : 5 White Plains, NY
Excellent promp service. I was expecting a hard drive issue but they said it was a software issue and fixed it for $ 99. A small price to pay to get my Mac Book Pro back in 24hrs. Thanks guys.
Tim T.
Évaluation du lieu : 1 Tuckahoe, NY
U break they couldn’t fix. Everyone quoted a different price. They do not understand time frames. Don’t try to ask them a question o know. You’ll just be reminded in some sarcastic way how stupid you are. They walk behind a wall with your phone or computer then emerge ½ hr later to tell you everything is ok then it’s not ok. While waiting in the lobby two guys with beards start exchanging wet kisses in front of me. Why can’t they take that behind the wall. They make you feel as though they have you by the balls. They can fix broken glass or try to get info from a phone that fell in the toilet. Remember I said try.try. They will run a diagnostic. I get the feeling they think they are mechanics and even doctors. And when all is said and still not fixed they will tell you there is no charge. If you didn’t fix it how are you going to charge me. It’s more cost effective to take out insurance on your phone. Remember when you walk in they will emerge from behind a wall and the suddenly reappear. The whole concept is a joke. They failed to fix my phone. minus 5 stars
Patrick J.
Évaluation du lieu : 1 New York, NY
What a disappointment. Brought my iPad in to fix broken screen. Told me it would be same day. They called me later & said it would be another day to get the part. Promised they would call if any delay. Five days later, no call and still not fixed. When I went in guy said«I told him to call you, the part isn’t in yet. Do you still want to keep the work order open?» No thanks.
Lucas K.
Évaluation du lieu : 5 Cromwell, CT
These guys are just great. Friendly and knowledgable. I got my cracked iPhone screen replaced while I waited and watched old Dinosaurs reruns in their shop. I definitely recommend this over dealing with the Apple Store.
Jay B.
Évaluation du lieu : 2 Bronx, NY
They replaced battery on my mothers iPhone and stripped the screws that hold the back cover on. Then about s month later phone battery is not hold a charge! Garbage service, i would never recommend