Custom Built Fence & Deck

I was referred to Custom Built by a friend of the owners. We had just purchased a home and needed a fence to be installed in a small window of time. A. We needed to provide safety for children and dogs. B. We were going out of town soon after. C. Winter was fast approaching.
Karen was great to work with from the beginning. Very honest, great recommendations, communication level was superb. Once we agreed to move forward with the work, and by the time the association approved, the weather conditions changed drastically. Record snow fall, soggy yard, made things complicated. Karen’s recommendations were spot on during this time, thinking more about our needs and preserving our yard. The crew was able to come out and get the work done at just the right times, and the weather didn’t impact their quality of work or our yard. In the end, we received an outstanding product, at a very competitive price, and worked with some of the best people in the process.
You can always choose one of the «big guys» for a job, but we found working with Karen & John as well as their trusted crew was a way better experience. It was more like working with family rather than a contractor. We absolutely love our new fence, and we would highly recommend Custom Built Fence and Deck to anyone.

Karen from Custom built Fence and deck was a pleasure to work with from the moment she came out for an estimate.
Immediately I knew we wanted to do business with them. Not only did they beat everyone’s price, but she Karen’s as very down to earth and gave me ideas on different options.
Karen was always available to talk via email or phone whenever my husband and I had questions. The fence went up in two days perfectly! The workers were a pleasure as well! Great experience and will defiantly use them when it’s time for a deck!
A+
Niki

Rating a business on how well they do, under perfect conditions, is a no-​brainer. The true test of a company’s value, is how well they perform when faced with complications on the job.
First off, we had a week of extremely bad rain and flooding, which caused a backlog and huge logistic problems for them. We also had trouble locating the property markers, avoiding a storm sewer line and some dead trees, which were in the way, had to be removed. So, the 2 day job lasted several days beyond what we had hoped for.
But, in the end, we were delighted with the results. Even as we pressed them on time constraints, they were professional and accommodating. In fact, we were shocked to find the crew, rather than going home, after finishing other jobs, showing up at 5 PM and working tirelessly, until after dark, to ease our anxieties.
Karen and John came out and listened to all of our concerns, prior to beginning work. Our garden was not trampled, our neighbors were not inconvenienced and our fence is absolutely beautiful.
I contacted 4 companies with my specific needs. Custom’s bid was very competitive and that would have been enough for me. But, I selected Custom, because I like people that I can work with and Karen and John are great people to deal with.
So, yeah, how can you lose? Good owners/​managers, skilled crews, good pricing and a good response to adverse weather conditions and time constraints. Bottom line, Custom Built Fence & Deck was my selection and they are your best choice.

We had a great experience with Custom Built Fence and would highly recommend them! I had received 4 different estimates for our deck and John was extremely thorough, worked within our budget and our timeframe. The home we purchased was a foreclosure and unfortunately they had let the deck go for many years. My husband demoed the deck and CB rebuilt and made improvement along the way. John answered his phone every time I called and explained everything in detail, there were no surprises. I did have to check out the work each day to make sure things were exactly what we wanted and each time we had a change, they were happy to oblige. Our deck is gorgeous and it turned out better than expected!