I called MGN today about a broken key in my cheap Sentry Safe medium sized box. I first inquired about if they sold key extractor tools. He said he could sell me one, but then stated if I brought the box in he could probably remove the broken key easily. Well it turned out he spent 30 mins trying to remove and charged me nothing. His patience in trying to get the key out was unbelievable. The broken key did not have anything to grab on, so I did leave with key stuck, but was not required to pay anything. The shop was busy and I was impressed with how they handled customers, in person and on the phone. They have many options for key replacement, key chains, safes etc. I really felt I got great customer service from a local a business. Do not hesitate to use them.
J j.
Évaluation du lieu : 5 Vernon Hills, IL
Greg came out on Saturday and made the entire door better than it has been in 17 years. He adjusted the two locks perfectly
Tim S.
Évaluation du lieu : 5 Round Lake, IL
Have used MGN for over 15 years. Always friendly and knowledgable. Why do people leave reviews who have never used their service? Oh yeah, Spite. Maybe go illegally park in front of Dan the Lock Man(who you probably haven’t used either) and see what you get.
Ericka M.
Évaluation du lieu : 5 Vernon Hills, IL
YAY for the small business! I’ve been tring to get my house keys remade but my local Menard’s, Home Depot could make my house key. Ace could did make it but it didn’t work. I should have gone to MGN lock & key the first time. The service was execellent and speedy, best of all the keys WORK!!! You have a coustomer for life with me!