This rating is ONLY for the framing department. Unfortunately my experience with framing was so terrible, I’ll never return nor have opportunity to take advantage of the rest of the store. In a nutshell, they damaged my artwork during the framing phase(even after the dept manager promised she had prior experience with my type art and would personally oversee the job). They kept quiet about the damages, hoping I wouldn’t notice. But upon pickup, I saw the horrible frame job and requested a refund for the hundreds of dollars paid in advance. They agreed and removed my artwork from frame. I was in total shock when they handed back my painting as the damage was much worse than I’d imagined — they’d tore the edge/corners, smudged some parts of the painting, and there was also a small hole. I literally burst into tears on the spot as my art was permanently ruined and this was something passed down from a close family friend. To make things worse, mgmt/personnel involved seemed indifferent and un-sympathetic. I had to toss the art and to this day, a few yrs later, I still mourn the loss of my painting and would not wish this experience on anyone else who’s considering putting their beloved/priceless artwork into the hands of an inexperienced employee only to risk having it damaged.
MJ S.
Évaluation du lieu : 4 Murphy, TX
This store is small but quite jam packed with things. I don’t really like their prices, but I only shop for things that were on sale. It has a good selection of acrylic paints and paint supplies. It looks like great selection on flowers and flower type things.
P T.
Évaluation du lieu : 4 Plano, TX
The store had its grand opening on Sunday, 07⁄08. It’s relatively small compared to other Michaels store. The smaller size makes it easier to find what you’re looking for. The store has all the basics for crafts. They have a nice selection of frames.