Lovesac

Such great customer service! I was so impressed with the staff of not only the Fashion place location but Layton as well! They went above and beyond to help me. An employee from Layton even offered to drive down a cover that was in Layton to the Murray location just so I didn’t have to drive as far since I live in Orem. They were so nice and easy to work with. Both locations helped me over the phone and answered all my questions! I was in a hurry to get a cover last minute and they made it so less stressful for me. Super impressed.

We were recently in this store and the associate (who was admittedly new and being trained) was amazing. He walked us through the entire process for ordering modular units. Unfortunately I lost the card, so I cannot give him a shout out. But it was a very pleasant experience.

I went to LoveSac on Saturday September 28^th and loved the product. There was one big problem though, I was told that the credit application was a soft pull. I looked at the paperwork and saw nowhere that it said the pull was soft, when the ladies I worked with insisted it was a soft pull I did the signed the application. I checked my credit today to find that it was a hard pull and I expect my credit to drop. I was considering purchasing the 6ft LoveSac but now there’s no way I will. I’m extremely upset I was lied to and it will take 2 years for that pull to go off my credit. Beware that Synchrony is a hard pull and that it will be on your credit for two years before you go in because they will lie to you and tell you that it is not.

Awesome furniture, awesome store, awesome staff. We bought a sectional sofa here about a month ago. I wanted to live with it for a bit before I left a review. Well I can say we are very much in love with our new sectional. I’ve owned a few lovesacs in the past. They make a great place to sit and watch a movie or play some video games. They are not great for traditional seating requirements such as entertaining etc. they also take up a ton of room so replacing a living room couch with a full size lovesac or 2 leaves a lot to be desired IMO. The thing that turned us on to the sactionals was the modular setup that lets you rearrange your furniture in lots of different ways to suit your needs or room etc. Our thinking is that it «future proofs» our furniture a bit in case out next house or apartment has a different room size/​shape. We went with 5 bases and 4 sides. If we want to add 2 sides in the future we would have a very traditional sectional. Right now it’s set up like a chaise with an ottoman. The fabric we chose is called rinoplush. It’s the taupe color. It’s very comfy and goes with anything. If you’re looking for furniture, I would recommend lovesac. If you’re already sold on the product, go in to the Murray store. It’s the same stuff as online, but you can get some great service in the store. Kota is the rep that helped us with our purchase and he was very knowledgeable about the product. He helped us decide the size and the fabric and we’re happy with both. They told us 2 weeks for delivery but it was at our house in 4 days. My only reservation about the whole experience was the price. This stuff is not cheap. However it’s not unreasonable considering the quality, warranty, and the ability to add to it or change out the covers in the future. If you’re looking at stuff like pottery barn, crate and barrel or restoration hardware etc the price will not shock you.

Nate and Celeste were very helpful in assisting me in picking out my movie sac. It is the favorite place for my children to sit. They love to play their video games while sitting in it. My youngest son has fallen asleep many times while sitting in the sac. He says it is so comfortable that he just relaxes and goes to sleep.
Thanks Lovesac for providing such a comfortable piece of furnature.

I’ve been a LoveSac lover for nearly 10 years, and I can’t say enough about how much I LOVE LoveSac! My roomate Mel and I had one when we lived in San Clemente and it was the center of everything that happened in our lives. Snuggling, movies, reading, talking, boys, parties, sleep, laundry, wrestling, eating, friends, and fun… all happened on the LoveSac. So many of my happy memories have something to do with LoveSac.
I now own 3 sacs, 8 phurry balls, a couple of squattomans, blankets, LoveSac pets… and I adore them all. They are changeable, washeable, moveable, and awesome! I will forever be a LoveSac fan and encourage anyone who’s thinking about getting one… to get two or even three! They will become the center of your home, the place where you’ll make happy memories of your own, the place where life will happen.
Thank’s LoveSac!