A Plus Urgent Care

The PA I was seen by, Gilda Bidet, was extremely unprofessional. Every other word out of her mouth was a cuss word. I was not impressed at all. After approximately 6 minutes of her being spastic, that’s the nicest word I can think of, she prescribed me a narcotic cough medication that apparently nobody carries any longer. I physically brought the prescription into four different pharmacies, and my husband called at least 5 others. The story continues on with the incompetence that went on in that office, however, I will spare you all the ridiculous details. To make a long story short, I was able to talk to my amazing doctor who called in a cough medication. I slept well last night. Thank God.

Great urgent care… some PA’s are better than others. Staff is always nice and help as much as needed. I do recommend using there app to sign in otherwise wait times could get pretty long! Love it in the days the doctor is there! Overall it’s a great place and I will continue to go there!

I was in a great deal of pain when I arrived — the wait was not horrible — considering I just walked in — and the treatment was just wonderful. The kindness and interest in me was very appreciated. The PA took the time to explain to me what was going on and how to prevent things in the future and the medical assistant was just a wonderful person. Thank you!

Wait times are long. Arrived with no one in the waiting room and waited over an hour to be seen. They waste no time though taking money and overcharging. Staff is not friendly either. When I asked why I had to pay up front because I have always been billed in the past, their response was «well, you can go somewhere else.» So tempted to leave. Wish I had read the reviews before coming here. I have come here before with no problems, but this place has gone downhill. Stay away from here.

Update:
There online wait service is a God send! Cuts wait time down a lot! The Physician Assistants are very knowledgable and helpful.

Arrived right at 8 pm and they would not see us. Lady was rude and not caring. Disappointed that a medical facility would be so insensitive. DO NOT RECOMMEND.

Literally useless. Went in on a Friday night only to find their doors locked at 5:40 (when they supposedly close at 8) with no explanation but a note telling me I was «welcome» to go to their other location. Hahaha no thanks.
Went in on Saturday morning only to be told that they couldn’t verify my insurance due to «computer issues» and that if I wanted to be seen I would have to pay full price. What a joke. This place is nothing but an unprofessional scam staffed by some of the rudest and most incompetent nurses I’ve seen.

«I’ve never felt the urge to write a review while in the waiting room/​lobby of an establishment; however given that we’ve been waiting for 30 minutes and have been subjected to the cackling and nonsense spewed from the front office, I figured I’d break my own rules.
The last time I was here, I remember being greeted with snarky comments from a woman who probably uses words like conversate, irregardless, and bae, carries a Michael Kors bag like a badge of honor and probably sleeps on an air mattress at her parents’ house.»
At least the receptionist was nice this time. I’m not here for myself, instead my husband’s cough is still lingering around and frankly both of us are tired of hearing it.
«So like, what’s wrong with her?»
Oh dear. Did she really just ask a patient that? Ugh. Three people are ahead and 2 women just went looking for the man whose named they’ve called about three times.
«Wait, does the doctor speak Spanish? Oh yeah, he does.»
Like count: 22+
Going on an hour, now. It’s safe to assume that they don’t know how to pronounce my husband’s name and there’s a group of them looking at the chart as if they’ve seen fire for the first time. Finally my husband gets up to ask them what’s the hold up.
Oh will you look at that an hour in and they nonchalantly say, «Oops, fill out these forms.» The guy with an appointment has been waiting about 45 minutes. This place is a circus.
«We’ll give you a receipt when you get called back.»

Great office staff and fabulous Dr. I was greeted promptly and taken back within 5 minutes within 10 minutes my hand was xrayed and I was splinted and out of the 30 minutes from arrival time. The Dr spent time explaining the fracture and showed me the films with her explanation I will drive out of my way to go here again if I need to

I have mostly had decent visits to this office. Having been there many times for both myself and my kids, I can say the front desk service is awful.
Today I was asked why I came in, replied I was very sick from a new RX. The GIRL asked me if I had contacted my pharmacy because they should be helping me. I said the pharmacist can’t prescribed a remedy for this, and she said well isn’t your doctor in the office today? What? It’s Sunday, AND this is out of the scope of your receptionist skills.
Dr. Lamare and Dr. Amargo are always great. They are thorough and kind and have always helped. The three stars is for the front office. Back office nurses and Dr. s have been good. There is one rude, uncaring female Dr or PA, not sure which she is, and I don’t remember her name unfortunately.

To piggy back on my previous review. I will NEVER come to this urgent care ever again. They told me that they could see my eardrum and everything was «fine» when I left my visit. I went to a specialist today, thank goodness, and he was able to get out the wax from my ears that I have absolutely NO clue how was missed initially. Never, ever, ever, coming here again. I don’t trust their medical opinion.

I brought my daughter in for a bad cough that she has had for a few days. Called ahead because naturally you would expect a long wait at any urgent care. They were very nice and told me that I can check in online. They texted me and I came down right away. Very short wait, they didn’t leave us waiting in the room. They Dr was terrific and we were out within an hour! I give them an A+

I want to say that I just found out about the online check-​in system at a plus urgent care through Unilocal and it was the best thing ever I got right in and passed by the patients in the waiting room. I was in and out in ½ hour!

I went here late yesterday (Saturday) afternoon for a cough that wouldn’t go away. There were no people in the waiting room at all and I was seen very quickly. The staff were friendly and helpful and I left feeling relieved that my cough wasn’t anything serious. It was very clean and well maintained and the wall sockets would be very helpful for any long waits. I wasn’t in the waiting room long enough to make use of them, but my ride was able to use his laptop while he waited for me. My blood pressure was checked a few times during my stay to be sure it was accurate, as it was a bit high and I was advised to follow up with my doctor for both that and my cough. After many, many years of not seeing a doctor because I had no insurance, it was a relief to be treated so well.
There didn’t seem to be more than one doctor when I was there and if they have only one or two available, I can see why the wait would be long for people. But honestly, I wouldn’t give them less than four stars if all I had to complain about was a long wait time. It’s always a good idea to expect a long wait in urgent care, I don’t understand why people in past reviews don’t understand that.

I don’t recommend going here.

Don’t go to this office. The front staff is less than helpful. I used their online check-​in system to avoid sitting in the office. 3 hours after receiving 12 updates I am told I am not in their system. I asked how could I receive 12 messages if I wasn’t in their system. They could only answer inanely I wasn’t on the list
I was told I had to wait.
Bottom line I would never go to this office again. EVER
If I could give zero stars I would

Couldn’t have been worse an I am the only person that gives 5 stars all around. Friday night went in there around 3, my dog across the streeeet at dear Dr. Black who is amazing. My blood pressure was so high they slammed an EKG on me. i was fine, but she couldnt prescribe meds to save my life. «Come back tomorrow», so I did, another 2 hours of me walking an brushng my kids etc. Got the meds I did not ask for. Boyfriend bounces that night, ok. House looks great. Spent SUPER BOWL Sundays

My wife called ahead to see if she could make an appointment. They said they didn’t take appointments so we decided to walk in. The person who walked in after us told the receptionist that they had checked in online. Why would the receptionist not mention that to my wife. A bunch of people got seen before us because they checked in online. You just get the feeling that the people at the receptionists desk really could care less about helping you.
There weren’t that many people but it took 2.5 hours before we were called back. On average they let 1 person back every 30 min. I’d really hate to see them on a busy day.
The only thing keeping this place from a 1 star review is the doctor. He spent maybe 10 min with my wife but I got the feeling that he actually cared and wanted her to get better. That being said, I will probably go somewhere else next time.

This place is a rip off. They have in multiple occasions given a prescription of antibiotics to my son for various ailments. If the one they give doesn’t do the trick, they demand that you come back in for another visit instead of just giving you a different prescription. They just want you to pay for a doctor visit again! They just prescribed Flonase to me. I have chronic sinusitis and every doctor that I have ever seen for this gives me at least two refills. This place gave me ZERO! The PA’s answer: «If you need more you can come see us again.» WTF!!!
Read the other reviews. I’m not the only one that this happens to. This place is a scam!!!
Do not go there. There are plenty of places in town that you can go to instead.

Just got hired at Home Depot sent here for drug test. Never had to wait to pee in a cup before this place is slower than heck