IHOP

Immediately noticed the carpet/​floors were disgusting and coffee pitcher at table looked unclean also. Place is just dirty and made me scared to touch anything and want to take a shower.

Being a homosexual male, I felt that the rooty tooty fresh and fruity pancakes would satisfy my needs to no end. But unfortunately, I have been getting a little bit too much of the tootys and not enough of the fresh and fruities. Would not recommend.

Entered the building, no one even acknowledge we were there. We stood there for over 5 minutes before someone came up to the front to seat is. We were seated and sat there for over 30 minutes with no service. Got up and walked out starving. This places sucks! It also smells weird in there.

In the past my wife and I have avoided this location on weekends due to it being very busy and understaffed. But we took a chance this weekend and were pleasantly surprised that there are new servers now. Not to say the present staff is not professional but its nice to see this location which is close to the house get a new influx of young ladies. Our server was Yuridia and she was awesome. She anticipated what we needed for our breakfast. checked in on us several times and never stopped smiling. That is not too much to ask for in a server. Our tip reflected our satisfaction with our visist. Thanks neighborhood ihop for listening to us customers and getting more help in here. We will be back next week.

Wow! We have been coming here for years and the service has been just ok. Today we came and. .. WOW!!!
The service was beyond amazing. Tamera was our server and she was absolutely beautiful! Friendly, accommodating, and just a pure joy! Top notch, best of the best! The teamwork was perfect! Our food was nice and hot when it got to the table thanks to the outstanding (running out of adjectives lol) teamwork between Yuri, Daniel, and this locations iHop staple Valerie!!!
So happy to see that this location has turned around. I highly recommend giving this location another try. It is no longer deserving of the two star rating.
If everyday is like today they will be Five stars in no time!!!

Came here, looking forward to some good old-​fashioned breakfast. Service was pretty good but we were disappointed in the food. The pancakes were not thoroughly cooked inside, resulting in a heavy pancake. The French toast was overwhelmingly flavored with strawberry sauce (we ordered French toast with strawberries, not expecting all the sauce the put all over it). Omelettes were ok. We ordered 2 coffees at $ 3 each — yikes and it was on the weak side. All total $ 50 for 3 people. Kind of on the high side.

Just horrible. Obviously this I hop does not care about food quality, who serves rotten avocado? Service was so slowww & it wasn’t even that busy. I normally don’t even come here but now I’m definitely never coming back. It’s not worth it. Oh & also my fork was still dirty, gross. At least the server was nice.

So apparently they were having a bad morning! We were seated immediately but waited almost 20 minutes for someone to come and take our drink order. But VALERIE saved the day! She was so sweet and attentive. She came to our table and quickly introduced herself and asked if we were ready. She was so accommodating (I am a pain in the ass because I don’t eat anything) she made sure my order was perfect and very quick. I can’t say much for her counterparts however. They walked right by us and ignored us (well I’m sorry you’re busy but it’s your job). At one point a server came to our table stood in front of us for a few seconds and then without warning she turned and started to talk to the table next to us (this was before Valerie had arrived to give stellar service). The food however was good :)

The waitress is nice, but they are understaffed making everybody wait. At first I thought it was me, and then I looked around and noticed many other tables waiting with the same look on their face. It’s not the way I remember Ihop to be.

Burnt pancake :(they put it face down too so I wouldn’t see + William passed by me multiple times while I was standing at the take out counter for 10 minutes had to finally get his attention to pick up my order which was cold by the time I got home…

I was quite happy with the food and service here. The food was hot and just how I wanted it and the server was super friendly, and came back a bunch to see how we’re doing. I don’t go to IHOP often but it was worth going to. I got the double chocolate pancakes and they added cream cheese icing to it by request. It was perfect. Glad I came here and will come back.

Side note why i am a loyal IHOP patron: it’s the restaurant my husband took me on a first date 20+ years ago in Orange County, California. So, whatever city we are in, we gravitate to IHOP. In short, we know IHOP’s quality standards.
Our visit to this Murrieta location gave us the same quality of service: a manager greeted us, sat us promptly, gave us 5 minutes to choose our items and food came out within 15 – 20 minutes.
I did notice some wait and kitchen staff were not as friendly as the manager who served us. Who knows why; maybe they’re having a bad day or perhaps it’s an isolated timing? Who knows.
Maybe we may possibly encounter the staff (s) causing stars to fall off this branch’s Unilocal rating. But then again, i am hoping they have been retrained by then.

Night time, 1^st come in smell is bad, no greeter, service had no personality, pancakes was under cook, the next morning runny poop. Will not come here again. My husband said let’s go to the one on newport but we were already here so we stayed big mistake…

I’m only giving three stars bc I love the chicken florentine crepes.
However I am fairly disappointed with my last visit to IHOP. Looking for a late night meal, my cousin and I came here the night before Halloween (technically speaking, the morning of Halloween). There were just so many things wrong. The wait was ridiculously long to be seated. We honestly could’ve gone to Denny’s across the street, gotten seated, ordered our food, eaten our food, and paid the bill before getting seated at IHOP.
When we were finally seated, there was another ridiculously long wait to place our order. Understandably, there were only a handful of servers and one cook with waaaay too many hungry customers so the wait time was a crux I was willing to bear.
However, it took ages before we placed our order. I asked one of the servers if they still served chicken florentine crepes at this hour and she told me that they did so I felt that all this waiting time was justified but when a different server took our order, she told me that they didn’t serve it at this time. I was so sad.
Due to the high volume of customers that day/​night, the cook was cooking in order so it took another decade before we got our food. Since it took so long for our food to finally arrive at our table, we began to devour everything in our plates. For some odd reason, my cousin had a tiny spoon when he was eating his omelette so he had to eat a little more carefully to get everything on his spoon.
He was halfway through his omelette when he came to the horrifying discovery that there was a short black hair that was reminiscent of what one would find in a person’s nether regions. Needless to say, we lost our appetites and our faith in IHOP this night.
Although they brought out a new omelette for my cousin, it was just unacceptable to have a hair in his food. The long wait time was understandable and forgivable for the ratio of customers to server and the lone cook, but there is no excuse for finding a hair in your food.
This was also the first time I had my cousin eat at IHOP (since he’s more of a Denny’s man) and it goes without saying that we won’t be coming back to this IHOP.
Its with a heavy heart that I bid farewell to the home of chicken florentine crepes.

Not very happy with the food I had today. I Spent 32 $ plus the tip for me and my two lil ones. Won’t be going back anytime soon. I could have spent that much at Chili’s or Lazy-​Dog and gotten much better food. I ordered a diet and it was flat plus it had a weird mildew taste! On the plus side the waitress was very nice and helpful:)

Wow — I was worried when I read some of the previous comments, but the entire experience was amazing. The service was spot-​on, coffee was hot, and the food came out within a reasonable amount of time. We were a party of 4, and all of us agreed the food was beyond our expectations. We will be returning!

First off, I went to this IHOP on a Saturday morning with a friend knowing that it would be crowded. The food was as good as can be expected, but the service was poor. We told our waitress we needed a few minutes to figure out our order and she returned twenty minutes later; we definitely had our orders down by then. At the end of our meal we asked for separate checks and she said she would be back in a moment with them. Thirty minutes later we finally caught her attention and asked again. She promptly handed us the receipts.
I will be looking for another location to have my occasional breakfasts.

Lookout for Hair!
Yup, hair! I was at this ihop location yesterday around 11am. I usually go to the one in Menifee but having been in the area, I stopped at this one.
1. The service was reeeeeally slow
2. Food took reeeeeally long
I took my food to go and just started having it for breakfast today when I discovers the hair in the meat (Steak Tips & Egg breakfast) –see photo. It’s cooked in there really good. I supposed I should be glad its a really long hair and not a short one but I’m just not into any type of hair in my food. I will not be returning here! Please get it together Murrieta ihop.

Okay it was good clean and fast. Kids menu good a little more money than Denny’s. Pancakes fluffy and syrup good. If you order the big pancake for kids its huge and very sweet.

Late night order. Wanted pasta chef told the staff he couldn’t make it this late… I thought this place was 24 hours no?!?
Ordered the fried steak dinner… show up to have the poor server tell us that the person who took our order thought we wanted fried chicken. I didn’t even say the word chicken on the phone. Ha ha.
When I arrived to pick up the food the chef was yelling to the server who wasn’t even the person who took the order on the phone. The chef was not happy he had to cook more food. The server even offered to make it her employee meal… which in no way is right. She should not be asked to use her employee meal for something she had nothing to do with.
End of the day your restaurant shouldn’t be 24 hours if the food isn’t avail 24 hours a day
Get better chefs who want to be there for the customers not for themselves.
Fire that chef. I’m a manager of a restaurant and if any employee of mine put on a scene like that in front of a customer out the door instantly. Bye bye.
I hope your business works. But it’s not going to the way it is now.
Give that poor server a raise for dealing with all that shit.