Walmart

Walked in to get some items for the house with the wife. No problem there. Walked by a 30-​pk of beer and snatched it up. Went to pay at check out for all item and then asked for my ID. To verify age to buy beer. No problem. Of legal age to buy beer in California. Then asked for wife s ID but she did not have it on her. They did not let me buy the beer. I was under the impression I was able to buy beer if I showed proof of legal age. Cashier responded with that’s store policy. That’s the first.

Came in today to get tires. The mechanic was great he explained to me the difference in quality ND was friendly. He quoted me an HR and half. I said I needed to leave in two HR and he said no problem PROBLEM they broke a bolt. OK it happens. But I’m sitting there waiting and the manager supervisor won’t look at me. She taking to her staff co-​workers whatever about a bone to go see and she’s jealous of their weekend schedules but never took the time to addresses me. She just sent her staff over. Not ok. I would never to that in the customer service world.

In the process of spending $ 190, I came across a silverware tray by mainstays for 97 cents. It was in a stack with about ten other trays. It rang up $ 2.37. The cashier sent another cashier to check the item. After waiting with my two young children some ten minuets, the other cashier checking on the item returned and said that all the trays were in fact under a 97 cent price tag, but were put there incorrectly. Consequently, they wouldn’t honor the price. Upon leaving the store, Romelo the door clerk, asked for my receipt, then studied it for some 5 minuets as to imply I stole something. I will never return to Walmart again. You guys made target look super awesome!

My expectations for Wal Mart are already at their lowest but you just cant beat their prices on Ammo. With that said, I now drive the extra 10 or 15 miles to the Redhawk location… the Murrieta location just has the most miserable people and its just depressing to interact with them. There’s an elderly lady that works in the ammo section and everytime i see her i just cringe because its always just a terrible interaction.
And how about their HR dept??? What on earth are you looking for in employees when you interview?
* are you lazy?
— «yes»
*are you miserable?
-«yes»
*are you rude?
-«YES»
*Do you care about our customers?
-«not in the least»
*Congratulations…you’re hired!

This is absolutely the WORST Walmart I have ever been too! The people who work there are not helpful at all and the store is dirty and a mess! It seems like the employees don’t even know where anything is because each one that I asked where something was located, all I got was «it’s over there in that corner», with them just pointing towards the opposite side of the store! Never once did someone try to show me or at least give me a department or isle number!!! I will drive to another city and location before I step foot back in this Walmart store!!!

Thanks to Paula, who ran out to give us our groceries we left behind. Great customer service Thank you.

I have to give it to Thomas at this Walmart he went out of his was to help us. We were in the media section and there was nobody in that department working. Thomas was walking by and asked if we needed help and we said yes so he should us the item we needed and told us the price. He said he didn’t work in that department but was happy that he could help. Nobody came out that worked in this department the whole time we were there. This is why hate Walmart and if u need to take something back that’s a big nightmare. The line is so long and nobody cares. I won’t be shopping at Walmart anymore.
I gave my 5 stars to Thomas for all the help he gave us. And I give the store a big zero

Ok if you just want cheap prices for decent items come here, but obviously literally everything else about this place (and generally all walmarts) is they’re ghetto, trashy, long lines, dirty store, etc.

Wow left some groceries there went back they treated like a crook, Horrible experience. I left my stuff in the cart outside I guess. Whatever. I am not shopping here ever again. Target has better stuff nicer cleaner cheaper. I just got 12pak Cokes there for 3 bucks. I love Target Superstore now. Great deals. always rolling back prices. Nice clean store with nice people that work there. I had to gone to that Walmart for 5 years never again I even have other things with them, Sorry ya will lose all your customers eventually. A trend at best. They made the money the family doesnt care I am sure of that. They cant spend it all. A joke hoarders.

This review is for the Auto care section. The price is about the same as other quick lube places and I liked the convenience of shopping for my pet needs while I waited. This is the second time in the past 2 months that I have been in for an oil change and it took 2 hours. This is with only 1 car before me. Prior to these last 2 times the service time was ½ to 1 hour, also with 1 to 2 cars before me. something must have changed in this area, maybe in management? But I will no longer go here.

Well… Its reputation is upheld here. This place attracts the lowest of the low in the area. The same goes for their employees and customer service.
Whenever I need cheap garbage this Walmart is the go-​to place to meet my needs.
I only come here when I have to.

What a POS store. Customer service is non existent. Never anyone on the floor to ask questions, and management, if they can be found, are useless. The isles are blocked with palest of stuff, and the lines to pay are always lengthy. God forbid you go at Christmas time, you’ll really be sorry.
So, if you can handle all the BS, just to save a few pennies, go for it. I think if you do some internet research, you can find similar deals without all the headache.

I visit this Walmart at least once a week. It is located near my work and I can stop in real quick after work.
I always park in garden center because the front of store parking lot is very crowed.
I only go to the front when I am picking up or dropping off a redbox because there machine in conveniently located right at front door. And there is two redbox machines just FYI.
I have made returns at this Walmart and have never had a problem. I even bought a bike off
and I had no issue retuning in store.
Overall it is a pretty nice store. Just wish it was a supper Walmart. For more of a grocery variety.

Come in for an oil change and their service is the worst I’ve ever seen in my life! Wow…

Please re-​train your associates on the concept of basic customer service. Actively trying to avoid customers that are obviously approaching you so he/​she can ask a question does not demonstrate good customer service or professionalism. Please also keep up with price label guidelines when working the floor, whether it’s the associates working on merchandise go-​backs throughout the day or the evening stock crew. Replace damaged price labels and make sure a correct price label is actually present on the shelf/​peg for the merchandise.

So this review is for the Auto Center. I’ve tried giving these guys the benefit of the doubt but each time I come in have left dissatisfied with there customer service.
I know these guys are in the auto dept and aren’t going to be as friendly as the regular clerks in the store but each time they are so stone faced and dry. They give off that vibe of «now what», or «great, another customer»
I have came in the past for several oil changes and as soon as I mention I need a tire rotation also, they give me an excuse how slammed they are and each time I tell them I’m fine with having to wait longer to get it all done. I don’t have the time or patience to make another trip and they should be happy I’m trying to give them more of a sale.
The final straw was yesterday. My car battery was dead so I went there after getting a jump and it looked like the place was closed. The gates were locked and the lights were dim. Mind you this is in the middle of the day. I told them I need my car battery replaced and he gives me that look of «not going to happen». He tells me they have no time today and come back tomorrow. Remind anyone of the wizard of Oz??? I told them I spoke to someone that said come before 6pm and he said that they only have one person and lots of cars to get through and just don’t have the time that day. I left pist off and vowed never to come back.
So yes one can argue, who the hell takes there car to Walmart? Or what do you expect from such a ghetto establishment? But like everyone else you go for convenience but since the last few times have been anything but, I say good day to you Walmart forever.

Wow place is huge! The sales clerks are nice. Organized and clean. Had everything including fruits that I love to eat but usually expensive. Got mangoes for 68 cents each usually 99 cents a piece. And bought Motrin for heat headache.

I will NEVER come here again! On 3÷25÷2015, I came here twice and had the most terrible experience ever!!!
To begin, I came here this morning around 10am because I purchased a gift card yesterday that somehow became lost between yesterday and this morning. So I come here with the receipt hoping that the card can be looked up to make sure it hasn’t been found and used, so they can transfer it to a new card. I came in at 10am. There was a woman working in the Money Center who helped me. I see her in the store all the time, but I didn’t get her name. She informed me that there is only 1 person (1 woman) in the entire store (in the Cash Office) who is able to look up the transaction information and get the card’s pin, to see if there is still a balance on the card… BUT this woman is at lunch and won’t be back for an hour, so there is no manager or anyone else who can assist me.
When I left, I looked up the number to Walmart’s Gift Card Customer Service and found 1−800−411−7942 (which is listed on Walmart’s website). I called and the woman I spoke to said to go into the store, ask for a customer service manager, and they should have no problem looking up the card and transferring it to a new card since I have the receipt. When I got back to Walmart, I did just that. So I get back to Walmart at about 1:25pm and when I get there, the same woman is still working in the Money Center, so she assists me again. She said I made it back just in time because the woman in the cash office leaves at 2pm. She calls the woman to let her know what’s going and that I was there earlier, and the woman tells her to take my information down because she can’t assist me right now since she’s wrapping up for the day.
I asked her to call a manager because that’s ridiculous that I was here earlier and nobody helped me. Now, I am here for a second time and this mysterious cash office woman, whose the only one that can look up the transaction is now here, but she STILL cannot help me. WTF! So the assistant manager Dameon comes over and starts trying to explain how the cash office only works from 5am to 2pm and they are obligated to have their work load wrapped up by the time they leave at 2pm. So my response is that I don’t understand why I just can’t wait until she’s done with whatever paperwork she’s doing, being that I came here earlier and this person was not available. Now, I’m back for a second time and she’s here but she just can’t help me. That’s so dumb! I told Dameon that I called the gift card customer service line and they said that a manager should have no problem looking up the information. I also explained I wanted to deal with it now, and I’d just wait until this woman is done with her work load because I’ve already been waiting and I’m going to be extremely pissed if tomorrow comes and there’s no balance left on the card because somebody’s going around using it, or may have already used it.
He comes up with this excuse that this is a process that takes longer than 10 minutes and could take up to 2 hours so I have to wait until tomorrow when the cash office reopens. They have to look up the receipt/​look up the transaction, look at security footage, etc. But that’s still no excuse to me. It’s unacceptable because all the information you need is on the receipt that I have right here. The time, the transaction number, the employee who assisted me, the register the transaction was completed at, etc. so you can take that info, do what you need to do, and it should still be a pretty quick process. 2 hours is absurd! On top of that, he said «those people» (from the Walmart gift card customer service line that’s listed on their website) don’t even work for Walmart, so they’re going to say whatever they need to say just to get me off the phone and into the store. W T F?! This just gets more ridiculous as he continues. How he is even the assistant manager, I do not know! After this, obviously I’m still pissed so I just ask for the store manager’s name and number. And I still have to wait until tomorrow (3÷26÷2015).

This is the worst Wal-​Mart I’ve been to!
1) In the children’s clothing section, NOTHING is organized. The bathing suits were thrown onto one rack, not organized by style or size. The rack was so full everything was falling off, there was no way I could find my daughter a suit.
2) In the home section, everything is just thrown around, nothing in its right place. I had to take multiple items to the price scanner because nothing was labeled.
3) Customer service is below average. You can easily tell they don’t want to help!

OK we all go to Walmart for the convenience of it having most of what you need including oil changes in your car. but to sit in your car for 15 min at the lube service area with 5 workers walking around and not say we will be with you in a few min that’s wrong. Let’s say they were busy. what about the white shirt lady standing their having a conversation with another employee ! Really walmart employees get it together it’s the customers who make the business ! I would give this service center a big 5 start in the negative!
Ps their was no one in line I was the only vehicle and they only had 3 in the stalls… I guess my 59 bucks is not needed.