Belk Department Store

Keara an associate at belk coastal grand mall was the first I had to encounter. I shop at belk religiously it is the one place i always felt i could find what I needed. First i wait in line while Keara needs to finish an important discussion on when she will take her break. She finally noticed me. Letting Keara know I just want to exchange a $ 36 item for store credit. Just purchasing it this month didnt think to bring my receipt. She made me aware it would only be an $ 8 credit. In an offhand remark I say oh thats bullsh*. At this time I did not know I offended a grown woman with a swear word. She lets me know she can look it up by card if I paid that way. While looking in my bag I harmlessly ask how is your day going? she huffs and says fine. I ask oh wow did I ask the wrong question? Thinking maybe she is having a hard day. But no it was because of me. She say well no you just swore at me. I clarify that I was not swearing at her it was just an off the cuff remark because I was shocked by the difference in price. I told her that if i had offended her i wish she had told me. You see if I had known I had offended her by me saying a swear word I would have apologized. Her response thats not my responsibility. I am off work today i didnt think to watch one word in front of adults. I didnt scream or shout at her or say this is your fault, so why was i treated with such animosity. As humans if we offend one another its easier to make people aware instead of acting rude at your own work place. I asked to speak with Jake Dean the manager while Keara is talking on the phone with him they go back and forth because he is upstairs and apparently didnt want to come downstairs. I tell him what happened, not one apology, till I pointed it out. While he walks away Keara decides to say more to me. To the point her coworker has to tell her to walk away. But lets not forget them whispering in the corner about me like I am not there. I let the manager know what has occured while he was away well here is the shocker he yet again had nothing to say. Saying nothing shows me that nothing will even be addressed. Everyone hurts in this economy you figure you would want to retain people that shop at you establishment instead of push them away. Maybe its because i wasnt dressed up because it was my day off and I didnt look like I have money. Who knows. But I for sure know they lost a loyal customer shopping there for 10 years now.

CLINIQUE COUNTER-​AVOID!!! Was in today 2.21.16 to exchange a makeup product at 2:30pm. A rude, brown short haired old woman at the counter shuffled me, without listening or asking what I was wanting to do to another, blond haired heavy set, older woman. It was EXTREMELY APPARENT to both my husband, myself and my daughter that just because I pulled out the makeup from the newest gift bag Clinique is now offering at Belk’s dept. stores her attitude was VERY RUDE! She made me feel EXTREMELY bad and like I wanted to return the makeup and keep the bag!!! Both ladies didn’t listen until I stopped the blond and said I would like to exchange my BB cream makeup product for TWO cleansing brush kits which are actually $ 89.00 each. The old short brown haired first woman acted like she couldn’t handle one question at all and the blond was totally confused. These two wear glasses but I think they need a new pair and also the short brown haired needs hearing aids because she acted like she didn’t hear anything I said! THIS CLINIQUE COUNTER IS THE WORST ONE I’VE EVER VISITED IN THIS COUNTRY AND EUROPE! I’ve been a Clinique wearer since I was 15 and I will be 49 this year. That’s 34 years of time and thousands of dollars later to be treated like I was a lepar and they were Pagans. PLEASE CLINIQUE ONLY HIRE COMPETENT AND YOUNG PEOPLE TO SELL YOUR PRODUCTS! These ancient relics are obviously unhappy in their job and the short haired older one was more interested in my Eiffel Tower cell phone case than listening to my makeup needs! Ugggh! CLINIQUE COUNTER NOT RECOMMENDED AT COASTAL GRAND MALL, SC BELKS!

Huge selection of clothes for all members of the family. Only drawback is that there are not enough people at registers to serve customers.

I had never been in a Belk Department Store before. The people j was with walking around the mall, made the comment that it is a southern store. Meaning locations are only in the south.
So I said ‘what the heck — lets go in’. Seems to have particular style of clothing. Not anything I would choose to buy. But that’s not why I gave it a low rating. The prices!
Oh my gosh! I couldn’t. I just could not. $ 100+ for one clothing item?! You have got to be out of your mind to pay crazy prices like those. And to not even walk out with a few items for that much money? No thank you!

Very friendly and inviting staff. The store was clean neat and organized. There was always an employee around if you need any assistance.

I stopped into this store several days ago and found a beautiful dress for my wedding day. It was on sale and I was thrilled. I went upstairs to find lingerie for under my dress and I met Vinesha, who was working in that department.
I tried on several garments and nothing fit right. Vinesha came down from the heavens with her measuring tape and escorted me to the dressing room. She is a master at measuring and sizing a woman properly. After trying on several items I made my choice and was done shopping.
As I was leaving, I noticed the MAC department and got some help with eye makeup. I will be ready for my big day. My shopping was complete. The staff are warm and polite and Vinesha is my sister from another mother. We laughed and had the best time, and she made some good sales.
My daughter will be getting married soon and I’ll be returning to Belk again. I just love this store.

I love, love, love this Belks. No camparison to the Belk stores in East Tennessee.
Great selections. I can always find a great deal here to.

This store has a fantastic selection of menswear from formal to holiday styles. The staff is both knowledgeable and helpful. This is the type of department store that I can get lost in for hours because of the incredible selection and the friendly atmosphere.
I went into the store looking to add a few items to my work wardrobe and I was not disappointed. Thanks to the excellent selection and the helpful staff, I left with new slacks, shirts, jackets, accessories and even a couple of pairs of shoes. I have to say that it was the staff that helped to grow my sale from a simple purchase to a more comprehensive one. Paul was my sales associate and he was more than helpful.
Based on my receipt, Steven Quickerly is the manager for this store and he is to be commended on creating an excellent shopping experience. Customers want to feel valued and that is exactly what I felt. Kudos on the sales racks!

I was so happy to see that Belk’s is selling vegan purses, and I hope they will offer more styles and colors of them in the future.
On a side note, some of their sale signs are deceptive. For instance, they had a display of wallets marked 25% off. I got my dad one off the table in front of the display. When I got to the register the wallet I selected wasn’t 25% off. Nonetheless, it was still a good deal, but you definitely have to verify what’s on sale and what’s not!