Wickstrom Service

Broken water main to house. If you don’t have United Water then prepare to pay 3 – 4 times over normal prices. We were charged a $ 79 trip fee and then after 2 hours had to call back twice to get the inflated quote. To replace 110 feet (using a bore) was $ 7700. I was told if it was open trench it would take 3 – 4 days with 2 guys on it. I would hate to see the bid for them to dig the Panama Canal.
I wouldn’t even recommend this company to my worst enemy.

Wickstrom Plumbing is a class act. I’ve used Wickstrom’s services twice now. The first time was when my water line had a break last summer. Wickstrom is a preferred service provider for United Water’s customers – and that told me a lot. The two plumbers were punctual, worked extremely hard (in the sweltering summer sun and heat of July 2013) and did terrific work.
The second time was today, when I needed shower and sink repairs. I’m not bothered at all by a dispatch fee of $ 39. (The other reviewer, Joel J., must not understand service fees – they don’t drive to your residence for free!) A flat-​rate fee is industry standard. And, after using another plumbing company in Boise – one with rates more than double those of Wickstrom – I am very pleased with both the quality of service and the rates.
If you want a responsible and capable plumbing company – and this one is family-​run, which I really appreciate – call Wickstrom. United Water vouches for them, and now I do too. They’re my family plumber.

Just be aware that they charge a flat rate rather than hourly. They charged me a $ 40.00 trip fee that they do not apply to the bill. Also the flat rate was $ 300.00 to do a job that took them only a half an hour. That amounts to a whopping $ 600.00 an hour and no parts were involved! The gentlemen were professional and courteous but they are very expensive.

It started ok. Asking questions ect.
Then I asked how much per hour his rate was and he said «i do not know. Excuse me while I find out. «. After 20 minutes no one else helped me and the first guy never came back so I left.
Really you don’t know how much per hour?