Carpet One Floor & Home Design Center

I just wanted to give a shout out to Carpet One and the gentlemen who replaced our carpet and flooring here at my work. They were fast, efficient and friendly! The job was done on time and it came out great. The first day they had to deal with the rain and wind so kudos for that not slowing them down. The estimate for the job was spot on as well. I would highly recommend this business!

I just can’t write a nice review about this place. We had a pipe burst in our house and our Insurance company referred us to Carpet One in Napa. On Monday Dan from Carpet One came out and promised us he’d have the carpets taken care of by the end of the week as our house was on the market. The next day he went on vacation and we didn’t hear a word. We called the shop a week later and complained and they sent more people out. Then we didn’t hear anything. Eventually we started dealing with Diane from Carpet One. She was very knowledgeable and tried her best to help us out of a tough situation involving a very incompetent State Farm and even more incompetent Dan’s Carpet One but it was just too late. The carpet we chose had to come from Georgia (at least 10 days), we were quoted more than our Insurance company was willing to pay. Eventually we turned to Floors on First in Benicia who came to our rescue and had carpet installed in less than 8 hours. If you are going to deal with this company (despite my review), ask for Diane.

Amazing Staff and service. We have had blinds and carpet installed by Carpet One and could not ask for better service. I would not go anywhere else in Napa.

Always satisfied with my purchase at Carpet One. Easy, fast, and affordable. I highly recommend going to this place for any of your flooring needs.