The Feather Farm

I purchased a hand-​fed baby Umbrella Cockatoo from The Feather Farm just recently. My words on this screen do not give justice to the way Arlyta and her staff handled the entire process of my purchase. My baby was cared for by Arlyta herself. She made sure that weaning was done to perfection before she let me take my baby home. It was hard to leave her as I wanted her home, but I knew it was best for my «Stella» and I am so glad I followed the careful direction of The Feather Farm. Arlyta calls me every other day to make sure I am doing ok at home with Stella and has even asked that I bring her in for the next few weeks for weight checks just to be extra careful she remains as healthy as when I brought her home. The Feather Farm made sure I had everything I needed at home to make the transition as easy as possible and even tossed in many free items. They offer free wing and nail clipping for the rest of my birds life and stand behind their birds 100%. I would not purchase a bird any where else now that I know of this hidden treasure right in my back yard.

Where do i start? They had a ad out saying they were buying African Greys and i responded because i had a pair that i couldn’t keep at the moment. So i talked to Elritya for a couple of days before i took my birds in and i sent her pictures of my birds and told her what condition they were in. And im sorry to say but she can’t remember who she talks to and what for. She confused me with alot of people over the phone to begin with. So when i took my birds in after traveling for more than 2 hours her husband John was there and he was NOT friendly and mind you they run this business how? He looked at my birds and offered me a price way lower than i was told and i think this is how they TRICK people who travel far distance just to get there. I said no and left. It was ridiculous they offered me gas money which i didn’t take because i was more upset because of what the birds had to go through. I mean seriously is this a joke? While i was there i was talking to one of the girls who hand feeds and tames the birds and i told her i had a type of bird at home and she said «OH I HATE THOSE» this is coming from the person who is taking care of those birds? did she forget that she’s in the bird business? it was sad i had nothing to say to that… If you are looking to sell or buy your birds don’t go here they are full of bs… they lie and that place itself wasn’t clean… Avoid this place for your birds sake. Bad customer service.
P.s when i was there i ran into this customer and she told me that those African Grey go for more in Napa… They tried to fool me.

WORST CUSTOMER SERVICE EVER!!! I have been doing business with The Feather Farm for almost 13 years. I am a bird breeder myself and have bought every nest box from them over the years, amounting to thousands of dollars. Well, this is my last purchase ever!
I bought 2 macaw boxes on 11÷22÷13 thru their website and put in notes that I needed them ASAP. Well, 10 days later, no boxes and no call. So I had to call and inquire. Turns out they had my order but never processed it… OK, I am annoyed but figured I will get them soon. They said they would ship out the same day, which was a Monday (of course, no offer of any discount for their mistake). Finally Saturday they arrived! One was great, the other broken and completely unusable. I immediately emailed photos and asked for a replacement to be sent and a pick up issued for the broken box. A few days later I get a response that the pickup is issued, but they won’t send the replacement until the old one is back… so that would put me close to 30 days out from my original order. I called and explained that was not acceptable and was told they won’t ship a new one. They suggested I find a friend with metal working equipment to fix it… really? Then they suggested I take it to a metal shop and pay to have it fixed… ON MY OWN COST!!! Are you kidding? Then they said I can pay for yet another box, have it sent Monday (today being Friday and all), and when they get back the broken box, they will credit me back. So I have to pay again for your mistake??? There was no budging, they would not get me a box without another payment or waiting so I had no choice but to pay AGAIN!!! I am now searching for a new supplier and will be sure to pass the experience along to all my breeder friends (along with the contact info for the new nest box supplier). I understand things happen, but they had my credit card on file (in case I was shady and didn’t ship back the old box) and still refused to in any way make up for their complete lack of professionalism.

Bought my new friend, an English Parakeet, from here! They were phenomenal in helping us get everything we needed, they gave us free food, toys, treats, and Spent a long time educating us before making our purchase! They even offer free nail and wing clippings for life! I would highly recommend them to anyone looking to adopt a bird from breeders who really care!

Purchased an African Grey from The Feather Farm and all i have to say they do great work. All their birds are hand fed and raised with care and this shows in the quality of birds and their content for their human companions. 40 years truly show their love and dedication for these lovely creatures. Good job, you guys!!!

PLEASE READ!!!
The Feather Farm is GREAT!!! ;D They take care of their birds very well. Though their breeder birds could have a better cage. We got our first Conure there! He is perfect! They do nail and wing clippings for free. The employees are very friendly. The parrots there are, too! They have very low prices for everything. The birds are well taken care of and are all taken out of their cages (which is good.) They have great advice if you ever have problems with your bird. Oh, and by the way, the «box» that the person was referring to is called a breeder box; it’s so the employees can hand feed the babies after they are hatched. This place is amazing, and this is definitely a place you should go for a bird. That is where i am gonna go once i save up to get an African Grey. This is the best place you can find around here (and they have the best prices, too.) :D
–This was reviewed by Pinky B’s daughter. :)

this is where we got our first baby! she is the pretty girl in my profile picture there, yup, thats her! we drove up to napa cause we heard they had weaned green cheek conures, and as soon as we arrived we knew it was a pretty cool place. its a little house with a huge yard almost to the point of being a little farm. in the «garage» they have a huge selection of high quality bird cages very VERY resonably priced (i saw the exact one i had for HALF the price. damnit!) we walk out up toward the house and see rows of breeder cages full of parrots (they also run a conservation program breeding psittacines) and roaming bands of chickens, ducks and other fowl… we checked out the flock, all happy chattering birdies, no screaming or plucking anywhere! how often do you see a bird store like that? so i walk up to one cage with a snuggly pair of african greys and say hello handsome, he looks me in the eye and says «bGAWK cluck cluck cluck»
i nearly peed my pants laughing so hard.
so we go inside the house and ask about the babies and we are shown into the ‘living room’. it had been completly converted to a birdy paradise with climbing toys ceiling to floor. they only had a few birds, maybe 4 sun conures and 3 green cheeks and a few others in cages. we focused on the three green cheek conures and realized we were in love, but which one? it was clear they were well cared for and had personal attention each day. some baby bird can be scared of people, even hand raised ones. these guys were ready to play and wanted our attention soooo badly. after an hour we decided. not the shy one, not the agresive one.
and we chose right!
the service was awesome, the people knew their birds. they sent us home with a really excellent book on conures and two pounds of her food.