I recently visited this urgent care facility in January, 2016. This is by far, the best urgent care facility I have ever visited. The staff is so friendly, kind, understanding, caring & knowledgeable. I never felt rushed out the door and they answered all of my questions and really took the time to «care». Outstanding care! Let’s just hope my bill isn’t outrageous!
Alan S.
Évaluation du lieu : 5 Naperville, IL
I have used this facility twice for immediate care, both times received excellent care. The staff is friendly and caring and both doctors I dealt with were very competent. This part of the facility gets five stars. I also regularly get my lab work done here. The only problem I have had is with the phlebotomist. Twice out of the dozen or so blood draws i have had taken, the phlebotomist had extreme difficulty finding a vein resulting in multiple sticks and then resorting to getting a supervisor who did the blood draw without problems. To be fair, I am told that I have hard veins to stick. I wish that when they realized that I was a challenge, they would get the supervisor sooner. —— Update: I had more blood drawn today. The phlebotomist did a great job. Got the vein on the first try, very little pain, did not see the previous phlebotomist.
Olivia C.
Évaluation du lieu : 1 Bolingbrook, IL
I’ve been here before and gotten a blood draw and it was fine. Staff is not super friendly, but they get you in and out quickly. I had to drop off a urine sample and get a blood draw yesterday and I’ve given a lot of blood over the past few weeks because I’m pregnant. I have easy to find veins and never bruise from giving blood. For some reason yesterday the lady at this location jabbed the needle into my arm HARD. it felt like a knife going in and I was legit bleeding after she pulled the needle out. I took the band aid off a little while later and not only did I have a significant bruise, but I had a scar because when she pulled the needle out she dragged it on my skin. It’s the next day and my arm is still sore. Needless to say I won’t be going back to this location.
James W.
Évaluation du lieu : 2 IL, IL
Staff was friendly but billing was way out of line. A standard office visit for hives was charged at $ 400. Go to Northwestern Immediate Care instead, you’ll pay less than half that.(And yes, I know Northwestern and Cadence just merged, which makes the billing here even more outrageous.