Firehouse Subs

Wow! Glad I heard about this place… I placed an online order for 3 sandwiches at 11 (placing an order was super easy and fast. You don’t need an account or give your payment info — which is usually what takes forever to set up) by the time I stopped by to pick up my order it was nice and ready all I had to do is pay. Food was really good — medium sandwiches were pretty good sized and my Engineer sandwich was nice and toasty warm. Will definitely order from here more often.

This firehouse does not accept any coupons. Go to the Firehouse in Wheaton; much better service.

This blows subway out of the water! Having the meatball sub with sweet and hot sauce. #&*! $ my mouth is on fire but it’s so good. I will be coming back more often! The pice not bad for a sub and got the firehouse hot sauce bottle too that looks like a fire hydrant, which is really cool. And the love the fact that they give back to the community. Awesome theme and love the pix and mural and the used fire equipment all around the space. Ditch subway and come here!!!

Love this place. I love the meatball sub. They have a sweet/​spicy sub that’s great but I prefer the regular sub. The brownies are amazing. They also have the pop machine with every juice/​pop you can think of.

There isnt anything wrong necessarily with this place, but its just more of the same. Aside from the gimmicky names for their subs and the coke freestyle machine, there isn’t much to separate their product from the rest of the pack. If you’re looking for an overpriced forgettable meal, then head on down to your nearest strip mall location.

Went to the new one in shorewood. Waited 20 minutes for two sandwich’s. They were ok… not worth $ 14. Over priced.

Haven’t had any issues with the quality of the food. However, I use Grubhub for most of my delivery orders. I’ve had no problems with ordering in the past, $ 15 minimum (mo issues). On Grubhub they still have $ 15 minimum listed but they do phone orders only now. When you call they tell you that you have to order $ 40 worth of food for delivery. My work was ordering from here almost every day until that. I’ve contacted Grubhub and neither Firehouse or Grubhub have corrected this yet.
After reading some of the other negative reviews I think I’ll stay clear for now on.

The sub was mediocre. I had the hero, which for the price was not very good. It was like a toasted Subway sandwich, but for more money. The space is cramped and a little confusing on ordering. It gets busy and people don’t know where to stand in line. Also, they have the flavored coke machine, but it only has one dispenser. There were up to 6 people waiting at lunch to fill their drink. Not a smart choice for a busy place. The wait after ordering was about 10 mins, which can be long if you have a short lunch. Service was okay but for the price and taste I’ll go somewhere else.

Not bad! The Italian is pretty delic. The place was clean and the employees friendly. I would go back. Definitely a better option than JJ’s if you’re looking for something relatively fast (8 — 10 mins) and warm.

I used to love this place. The past 2 times I have ordered from there they forgot the cheddar and/​or barbecue sauce on my beef and cheddar brisket, the girl who took my order looked like she hadn’t showered in a few days, and they were just standing around texting. The first time they forgot the cheddar and I figured I would give it another chance but today they forgot the sauce and the cheddar. I love firehouse but I will not be returning to this location.

Great hot subs, if you get the large it might get a little pricey. I keep coming back to this place because Im crazy for hot sauces especially the really hot ones. Their hot sauces are ranked 1−10+ and there’s more then 30 of them. Must try if your in the area

I’ve only had their vegi sub but have had it multiple times. Each time the sub has tasted great with fresh vegetables. I am not sure what kind of sauces they use but it tastes pretty good. They are a bit on the experience side but they definitely beat subway’s quality and taste. I would recommend this place if you are craving a sub or looking for something different other than Sunway or Quiznos.

1. Quantity of meat was lacking esp for the premium price. (except meatball)
2. Beware Online Ordering-​our special instructions did not appear on receipt & was not processed (replicated issue to verify & notified company of issue-​no response)
3. Quality-​taste of meat was great for the meatball & pastrami. The STEAK WAS INEDIBLE, DRY & CHEWY
4. Company does not stand behind product & would only comment that their subs are med 8″ large 12″, but DIDN’T ADDRESS QUALITY CONCERNS w steak or QUANTITY OF MEAT (I even provided pics that clearly identified concerns)
5. STEAK WAS INEDIBLE – had to reiterate as we had to throw out & company failed to respond
*not sure if it was the staff preparing that did not provide acceptable quantity that 3 of us agreed

Subs are good. Fast food.

I’ve only been to Firehouse once before, in Wheaton. It wasn’t a very memorable experience but I thought I’d give them another chance.
My normal sub from almost anywhere is the Italian, or some variation of it. Today I thought a meatball sub would be appropriate, given the damp, dreary weather and my inability to warm up. I places my order: a medium meatball sub on wheat. The cashier asked if I wanted a regular meatball sub, or sweet and spicy. Guess which one I chose. I also grabbed a bottle of water, naturally.
While waiting for my food, I inspected my surroundings. It has your typical firehouse theme going on, and there’s a large selection of hot sauces to top your sandwich with. For those who desire a side of diabetes, obesity, or cavaties with their meal, a Coca Cola Freestyle machine is available to satisfy your sweet tooth or spike your insulin levels. The tables looked clean, even during the lunch rush.
Once my order was ready, an employee called my name. He was rather quiet and had to repeat it before I hear him, even though I was at the pick up counter. I opened the container and was pleased. The sandwich looked good– the cheese evenly melted, and a healthy dash of red pepper flakes on top of the cheese. The first bite? Holy hell, where’s the firehose? This baby was spicy! And I loved it. The sweetness of the sauce was equally pleasing. I was also glad to see I received a pickle on the side.
I’m glad I decided to give this place another shot. The prices are fair and the food was delicious. It’s close to both work and home, so there’s no doubt I may become a regular here.

I’ll be back, over and over.
This place is right outside of my hotel, so lovely. Turkey Sub, hot. MY GOODNESS.
Service was great, 3 young men all very helpful.

One of the better sandwich chains out there. The food is always nice and fresh. The drink machine is really cool (you can pick from 100’s of options and really make your own drink). It is a little expensive for a sandwich, but they do have some really tasty sandwiches. The staff is always friendly and shop is always clean. I’d go back, just wish they were a little less expensive.

The subs are good and priced about the same as a jersey mikes. I like the variety of meats and sauces.

I could eat the hook and ladder every day if my wallet would allow it. Not to say it’s too expensive but just that I’m usually broke.
The staff is always very nice, the food is always fresh and hot, and I freaking love the drink machine. One of the best sandwich options in the area and I hope one comes closer to my house and not just near my work, although the entire office loves when we order from here.

I am so excited that a Firehouse Subs opened closer to where I live. The first time I tried one of these was at their Wheaton location and I loved it. I haven’t been back just because I am never in that area, but I frequent this area a lot and I know that I will find myself here again.
Everyone was really friendly and they made sandwich suggestions when I couldn’t decide what to order. The sandwich I had was delicious and their cherry limeade, which was one of my favorite things before was great here too. They also have one of those fancy touch-​screen pop machines that you can select any combination of beverage that you could ever want.