Naperville Motorsports

These guys are OK, But now I take my bike to Miki’s motorcycles in Plainfield. Those guys are great!!!

I agree with the other bad reviews.
It’s not that the owner is a jerk or anything, he’s a pretty personable guy actually. It’s just the business is poorly organized and they don’t do any kind of scheduling.
Last year I was told my bike would be ready in 15 minutes so I came by right away to get it. I ended up waiting 2 – 3 hours. During the time I was waiting, I was told it would be 20 – 30 more minutes about 4 – 5 times. Just tell me the truth! I don’t want to sit there for 3 hours.
Also, I was charged the wrong amount and had to come back and pay additional because he charged me another guys bill. The last thing I wanted to hear after I sat in the waiting room all afternoon and wasted half my evening.

If you’re new to motorcycling this is the place to go. We arrived just after closing time and Eddie the owner stayed open an hour later just to answer our many basic questions as we were starting our search for a scooter for son to take to college. Super knowledgeable, friendly, great advice. Highly recommended. Heading back to Naperville MotorSports now to get the scooter inspected front to back.

Second time I have come to this shop for a dyno service. First time I spoke to the owner I was told that it could be done within the day. I show up and I’m told it will take three days to a week. I say ok, I’ll be patient as long as it was done right. Get a call a few days later that the dyno broke so great. It happens, can’t fault them for that but the communication is poor. Second time I just wanted to get a baseline since I don’t trust the dyno tuning that will be done from the few conversations I’ve had. I call the shop and speak to the owner. He says bring it by Saturday. I ask, are you sure I don’t need an appointment, I can just show up. He says yes. I show up at the shop this morning (Sat) and the front desk guy shakes his head and tells me I’m the second guy he had to turn away because the owner isn’t there to operate the dyno. Don’t know how these guys stay in business. I’ve been exposed to many great shops around the country and guessing gotten very lucky.

Excellent experiences at this shop. Eddie has been knowledgeable with both new and vintage bikes. Diagnosed problems quick, pricing fair and great customer service. I wouldn’t bother calling anybody else.

Waited 2-​weeks to bring our scooter in. It took them over a week to even look at it. Called every day. «It’s in rotation».
Went to pick it up last Saturday (4 days after bringing it in) and after putting in a new battery (which takes 5 minutes) the bike was still not running. Needs a carburetor clean. Today is Wednesday. No call no nothing.
I just called them and because of the holiday on FRIDAY our bike won’t be ready until July 8^th. 2-​weeks after we brought it in.
Happy 4^th fellas. I was really looking forward to riding the bike this weekend. Maybe next year???
Closed 5 days for the 4^th. Wow. Nice!

Best bike shop in Chicagoland. I’ve tried them all. Eddie is the best around at carb problems. Or any problem for that matter. In house suspension expert Ken is the man! If own a bike take it here you will not be disappointed.

I recently took my newly-​purchased 2003 Nighthawk (with less than a 1,000) miles to Eddie to service the carb. He finished it on time and on budget. Runs great!

I really like this shop. The owner is honest and highly knowledgeable regarding café racers, sport bikes, and cruisers. He definitely has a passion for what he does. He can help turn any good running bike into a great running bike for street or track.
So far I highly recommend them.
He is not at the location specified on Unilocal anymore. His new address is:
751 Frontenac Rd
Naperville, IL 60 563
(630) 428‑1888