Next Door & Window

Our new front door looks amazing!!!
The entire process working with Next was top notch. Gary came to our home for the quote and was very patient going through all our different options (door color, window size, window style, hardware). I’ll admit at first I was apprehensive picking out such a crucial element to our home, but Gary guided us through our decisions like a pro. I did not feel pressured at any point,
The installation was also very positive experience. Mike’s craftsmanship and attention to detail was amazing. The end product is STUNNING!
We will be working with Next again very soon, since we also need a new patio door.

This was our first time using Next Door and it will not be the last. While I was shocked to find out how expensive front doors can be, the team at Next walked us through the whole process with a minimum of sales pressure. Having done quite a bit of research once there i found Next pricing to be competitive and the service and installation was done professionally and with consideration. There are other companies out there that can do the same thing Next does, not very many that can do it as well as they do it.
Kudos to the whole team at Next…

We have used Next Door & Window for previous replacement projects, as well as this latest door replacement. They have always done a superb job from the beginning until the end, and then with follow-​up to ensure our complete satisfaction. We have recommended Next Door & Window to numerous friends, and will continue to recommend them. Total, complete satisfaction!!!

We got quotes from three different companies to replace some windows and the patio door. Next Door & Window’s prices were competitive compared with other higher end companies that offer high quality windows and doors. Depending on the type of your home, I would recommend not go cheap with your windows and doors.
Ron from Next Door & Window was not pushy and did not offer crazy «buy it today prices» like some others did. He was professional and knowledgable. The actual installation process was easy. The workers came and finished their work on schedule and on time. They are also professional and left my home clean. There were couple details that we weren’t 100% happy about but Next Door & Window was very courteous and fixed those right away each time. You pay for what you get. I would recommend this company!

Would have been five stars except installation was botched. Three months and three tries later, swinging screen door still doesn’t close right and now Next is ignoring my emails to get them to come and fix it right. Aluminum cladding is also badly installed, something I didn’t realize until weather improved — the cladding was cut on site and has serious rough edges.

We had two of our entry doors – with storms – replaced by Next Door & Window recently. Other than a delay caused by the door manufacturer, I am very satisfied with my experience with Next. The quoting process was very professional and the pricing was very competitive compared to other quotations I obtained. The install process and the quality of the work was outstanding. I have used Home Depot in the past but the quality of the work does not compare to the installers at Next. And just for the record, Home Depot was only about a $ 500 cheaper than Next.

This company seems reputable, but I think they are definitely geared towards a «higher-​end» clientele.
We had a salesman come out and give us a quote for an entry door, fire door (the door leading out to the garage), and sliding glass patio door — and the initial total was around $ 12,000. We were just looking for some standard doors for our starter home, so I was shocked at how high the cost was!
Thinking we were in over our head, we went to our local Home Depot for a quote and selected very similar doors as a basis for comparison — their quote (including installation) came to $ 4,500.
The salesman was very nice and professional though, and the products he was selling seemed to be high-​quality. Unfortunately, I don’t think he understood that cost was a factor for us.

Naperville salesperson came out, spent almost 3 hours at my house mostly talking about his wife, and her projects around their home. He kept pushing me to buy vinyl windows when I told him 3 times, I wanted Marvin windows. I have about 25 casement windows to be replaced, and he said to quote this job would be an extraordinary undertaking, but he would try to complete it within a weeks time.
After two weeks I had not heard back. In the meantime I started getting «follow up calls» from the company asking me if I was ready to purchase windows from them. I repeatedly told them I had not gotten a quote yet. I was assured someone would be getting back to me soon with that quote. I finally decided to call in and ask for a manager to find out why I still haven’t gotten a quote.
The response was, this salesperson has NEVER done ANY thing like this before, and he is one of their top professionals. ok whatever… can I get a quote please???
I received three calls from 2 different (supposed) managers that day promising they would follow up and provide a quote within 24 hours. It’s been a few days and I’ve gotten nothing!
Since I never got a quote I have no idea how much money they lost by not providing even a minimum of customer service.

We had all our windows, twelve in all, and a sliding glass door, replaced by Next Door and Window. We went with the Sunrise vinyl ones. On the sales side, Michael wasn’t pushy and he was knowledgeable about his product and his competitors. He brought to light some flaws in others we did not initially see. We ended up visiting Next Door and another store twice; we went with Next Door… they were less money and we got some really cool features with their promo.
The only downside was waiting for them, it ended up taking 2 weeks more than estimated, but that is beyond their control. I felt I had to call them to chase up the manufacturer, which they promptly did.
Installation day (3 actually) finally came and I am very pleased. The work these guys did was awesome. Their were meticulous in their tear out and installation. The guy with the saw is an artist! He built the frames and mounted the trimwork outside in our driveway and the result was a beautiful installation. The quality of materiials used was topnotch… clear pine with no knots! none!
The crew’s lead guy answered all my questions; I’m sure I was quite annoying.
I highly recommend them.

We have used this company twice for our doors. The quality of the doors they sell are average, but they do offer a nice selection to choose from. They make prompt service calls at your convenience.
Overall…friendly salespeople, high-​quality installation, but a little pricey.