Staples

don’t bother going to this staples. Associates don’t acknowledge you and check out takes forever. Wanna shop online and pick up in stores? Don’t bother with this either… it took ridiculous long time for the associate to retrieve the package and the associate I dealt with, didn’t even know what I was talking, just stared blankly…

I’ve been going to the Office Max outside of the Westfield Mall for years, and though I knew that this store existed, I didn’t really think I had any reason to check it out; after all, I have to drive by the Office Max to come to Staples, and who wants to deal with getting on Rt. 59 if they don’t have to? However, twice now, after needing something pretty desperately and not being able to find it at Office Max, I took a chance and made the trip here and found what I needed. As far as prices go, the two seem to be pretty comparable, so you have to look at the weekly sales to find the bargain, and the two are similarly stocked in both paper products and electronics.
This location isn’t as large as Office Max, so it definitely feels more crammed in there, but – as another reviewer has pointed out – it’s well organized and laid out. Although I am well-​acquainted with Office Max and know where a lot of different things are, if I don’t know where something is, it can sometimes be tricky and frustrating to find things – I find that not to be the case here. I don’t know what they did here to make things easier to find (I can’t quite put my finger on it), but whatever it is, it works, and when you’re on the clock and have a lot to do, it’s something that’s very appreciated. One thing I have noticed after a few trips to this store is that it’s kind of a mess – organized maybe, but a mess nonetheless; perhaps it’s because school is starting and they’re running sales and are carrying extra stock, but it really doesn’t make it any harder to find anything so I guess it’s not that big a deal. I would also like to note that the customer service so far seems to be pretty good; people have been friendly and I’ve been approached a few times with offers of assistance; I haven’t needed anything yet so I can’t really comment on how good their assistance is, but I do appreciate that it’s been offered without prompt.
The truth is, I will still probably to my regular ol’ Office Max more frequently, but that’s only because it’s so much more conveniently located; however, I will continue to come here periodically, both to pick up things that Office Max doesn’t carry and to compare the products and prices in their electronics department. I signed up for their rewards program, but I’m still not sure how that’s going to work out for me – the Office Max version has been useless; however, I’m hoping that by signing up – like Office Max – even if the reward program is useless I’ll still receive some pretty nifty offers and coupons in the mail. So far I’ve been very happy with my experience here, and would recommend it to anyone who needs office supplies, or who’s looking from some random or esoteric item they can’t find at Walgreens or Meijer. If you’ve never been here and don’t know where it is, look for the Lowes, it’s right next to it.

I would like to point out to management that I walked past several employees with no help or acknowledgement. If I want to buy office supplies, i would rather go to Walmart than this store… That’s right… Walmart.

I needed a new printer. I wasn’t even sure I was going to buy one immediately, but the staff at this Staples was so knowledgeable and so incredibly patient with all of my questions that I just went ahead and purchased one of the printers they recommended. Of course, before I walked over to the checkout, I read the online reviews for the model (which were very good) and checked the average price (Staples was competitively priced during the weekly sale PLUS I ended up getting some Staples Rewards to apply to a future purchase).
It’s been a couple of months and I am just in love with the HP LaserJet Pro 200 color printer.
Thank you so much for the personalized service and in-​depth product knowledge, you are my go-​to office supply store from now on!

I called ahead to find out what I need in order to return an item I purchased on
They said I just need the order number. Once at the store, they said the «original invoice» is needed. I had brought in the invoice that came in the package, which they called a «copy». What does that even mean? The item was ordered online, so it’s printed out, regardless.
Also, after the store closes they of course don’t answer the phone but what’s awful is that you’re placed on an indefinite hold as if someone was going to answer… until they hang up on you or you figure out that they’re closed.

Best copy center around, everyone’s extremely happy and friendly. You can email them anything you want printed and they’ll have it waiting for you. Great place to get banners and large photos made on the cheap.

Difficult to find among the rest of the big box stores. Low rating is due to the attitude of the employees. They make it seem like they are doing you a favor. Oh well.

Some people like the smell of gasoline. Or fresh-​cut grass. Or a new box of Crayolas. Me? I like the smell of OFFICE SUPPLIES.
Staples is organized, and their layout makes sense. I feel like the aisles are just more clearly marked than those at Office Max, which tower over my head. Staples had exactly what I wanted in stock (Staples brand binders, 1″, in 6 different colors and a package of sheet protectors).
I will definitely be back for my next fix of highlighters, pens, post-​its and other office varietals.

This place is kind of tucked away from the rest of the retail locations in the area, but once you find it, you’ll be glad you did! Their employees are so kind and because they’re hidden, they tend to have lots of things in stock that other Staples are sold out of. Recently, I was looking for a Nook Color that was sold out of everywhere because they were on clearance. This Staples had one left. ONE! Ahh! Their manager held it for me for an hour while I drove my butt out from Downers Grove, their employees answered my 25 phone calls every time I got lost trying to find the store, and they were really helpful in selling me the device in the store. I was so pleased with my experience!