Sushi One

Sushi and sashimi was really good but the service was not the best. They never refilled our waters or asked if we wanted more tea. They also confused one of our orders and gave us something else. The sushi is good but service needs to improve.

We got take out one night, miso with fish had like cat food grade fish in it yuck. Sushi was poorly rolled and not very good, never again.

Best sushi I have had in a long long time, maybe ever. Looks can be deceiving. Seafood miso soup was surprisingly delicious. Asked for a custom hand roll and it was prepared perfectly.

I’ve been here several times. The fish is fresh and the best is the sashimi salad. I’ve eaten sushi for 30yrs now from Nobu to whole in the wall places everywhere. This is one of my faves for the salad! Lots of sashimi not just filler.

I know some people like this place and it’s not bad but I don’t really desire to go there. Parking is horrible and the food is just… ok. Nothing special.

I would describe Sushi One as the basic bitch of sushi restaurants. Truly you are the Michael Kors watch of rainbow and hamachi rolls. Everything is lacking from the décor, originality of menu options, service, and food quality. I only give them two stars for their convenient location. I have given Sushi One so many chances and everything is consistently below par/​mediocre. The restaurant is never full or busy when I go and the service is slow. When I was seated last night I started to feel like I was forgotten. Side note the sushi chef kept sneezing– thankfully after our order arrived. Still gross. This was my fourth or fifth visit always hoping things would improve. There are better options in town. Sushi One is off my list.

I have been coming to Sushi One for about a year now. I would describe sushi one normally as the sushi restaurant in naples that has the absolute best sushi, with the absolute worst service. I found out tonight exactly why this restaurant has such a terrible record.
You will see in the numerous other reviews that there is a trend with sushi one when it comes to slow service. In the probably 20 times that I have been here, I can agree I have never once received food in a timely fashion. However, I’ve always showed up with that expectation and tolerated it because of how good the food is.
Tonights service I have decided I must Unilocal,and I also left a note with the staff letting them know I will not be returning again. The Chef, and I assume the owner made a unbelievable decision today. When a party of 13 entered the restaurant, he instructed his wait staff (2 people) to move an already seated party to a different table in order to make room. Both members of the wait staff refused, and I chimed in that if he were to do that to me, I would never return. He proceeded to instruct his su chef to do it, who did!
I figured out that the reason this place is so slow, is because the owner hires two wait staff, and 1 additional chef not counting himself to serve a restaurant that probably holds about 100 people, and did tonight.
I highly recommend against this place as of now. I feel sorry the wait staff has to be managed by someone so incompetent.

Wanted sushi for lunch. Depended on Unilocal to find a place. I was a little Leary since it was so quiet inside. The waitress was very helpful our daughter has the kids crispy chicken and she loved it. She usually picks off the batter. It was awesome. Good quality chicken meat. My husband split the spicy tuna asparagus and yellow tail and jalapeño. It was so much sushi. The portions are amazing. It was very fresh and I was able to eat the leftovers for two more meals. Beowulf come back.

This place really deserves 5 stars for their food. My favorites, the spicy tuna, the grand tatons, the sashimi salad, the Ceviche. All greats. They’ve been open for some time now and they seem to be doing very well for Naples. Unfortunately there are things they just can’t seem to figure out. The service always leaves something to be desired, they just get overwhelmed very easily and if it’s busy, forget about it, plan to be there for a couple hours. I think this could be fixed if they would hire a couple experienced servers. Also on a Friday or Saturday nigh there is usually 3 Sushi Chef’s behind the counter, but that doesn’t seem to improve the speed at all. Still worth going for the food! Just go at an off time if you want a pleasant experience.

Felt like the selection of sushi was limited. Service was slow. Take the TV out, your sushi chefs need to focus on the sushi, not the baseball game.

Finally! Very, very good.
This is my new favorite sushi spot. Everything we ordered was good. The spicy tuna was perfect. Many rolls to chose from.
I will go back and I recommend this place

This is a main staple on our weekly diet! L9ve the atmosphere, friendliness, and you will not find fresher sushi!!!

Waited an hr and a half for the volcano roll, edamame, and soft shell crab roll! Redic I would never come back… It wasn’t packed at all! The waiter/​waitresses were nowhere to be found either. The volcano roll was NOTHING I had before. All of the topping is cooked on top of a bed of rice? I had 1 piece and didn’t like it. The waiter took it off my bill, which was nice.

Another excellent meal at sushi one! I have been a fan of both chef owners for many years and never got disappointed. They create fresh dishes and use only top notch ingredients. Five stars today and five stars every other time I dine here

The sushi was great. The service started off good but at the end we felt rushed. They cleared the table and brought the check while one of us was still eating. A definite no-​no!

Felt like I had died and gone to waiting for service he**.
We were fooled because they had 2 sushi chefs working and only 8 people in the restaurant. But we discovered they were working on to go orders ahead of ours. And they work very slow.
The zero personality waiter forgot part of our order and had nothing to say, no apologies during our interminable wait. Never again.

Always fresh always good! Very consistent in quality. Service has always been friendly and the owners always here making the sushi.

Great place! I walked in once, 10 minute prior to close and they still served me well! Super cute waiter too! Ugh, I almost slid off my bar stool! five fucking stars!

We arrived right at 5:00 when they opened and sat at the sushi bar. I ordered the Sushi One Tacos which comes with four small tacos. The first one had salmon nigiri and was the best. The second had Krab mix, while the last two were both spicy tuna. It was a nice unique appetizer that, while in no way traditional, is perhaps worth a try. We also ordered the Sashimi Salad which consists of a big bowl of salad mixed in with pieces of sashimi, broken strips of Krab, and a mildly sweet dressing reminiscent of normal Japanese ginger dressing. While we did order more food, the salad stuck out the most as it was very filling (being shared among 4 people) and was the best dish ordered in my opinion.
As for the sushi, it was nothing spectacular. I could be mistaken about the quality, but the particular rolls we ordered came covered in mounds of Krab mix or drizzled with sauce, so it is hard to speak about the quality of the fish. That being said, the very Americanized and modernized sushi rolls were good in and of itself with one of our favorites containing eel and covered in a big mound of real crab meat.
The service throughout our meal was pretty subpar. We got our food very promptly because we sat at the sushi bar, but as for our server, I cannot honestly say that she was very attentive. We always had to ask her for water refills and she never cleared our numerous empty plates. Another lady (waitress? Owner?) came by more than our actual server did, which saved this place from getting only 2 stars.
Meal stats:
Food time: we came in early and sat at the bar, so our food came out very promptly
Price: ~$ 90 (4 people)
Service: ³⁄₅
Food: 3.5÷5
Overall, I would say that Sushi One is an average sushi place with a nice surprise found in a few choice rolls, the sashimi salad, and odd sushi tacos. I would like to have tried more straight raw fish so I could give them the opportunity to get 4 stars, but I cannot make that judgement based on what we ordered. The wait staff was below mediocre and sub par, apart from the attentive older Asian lady that eventually refilled our glasses and cleared our crowded area of empty plates. In the end, I would not mind giving Sushi One another visit if I am ever in the area, but I won’t make a special trip for it.

So if this were a restaurant in boston, they would get 2 stars from me, but its Naples and sushi, so one extra star for the effort.
I should know better than to try find decent sushi while in Florida, but I try and try anyway. Long story short, everything, and I mean everything, was pretty tasteless. Unless you cover it in spicey mayo or syracha. I’m not sure why no one here can get sushi right, but I’m guessing its due to a lack of an Asian population. Even the rice was wrong – overcooked and gummy. Yuck!
The staff is friendly enough, and the décor is ok. The biggest thing they have going for them is presentation. We watched a couple of sashimi salads being prepared while waiting at the bar and they looked delicious. Thought after our meal, I’m having doubts.
We had tuna and salmon sashimi– the tuna was tasteless and tough; I was not able to adequately bite through one piece and after spending a couple seconds trying to unsuccessfully pull on one end with my fingers (while having the other in my mouth) I decided to not continue to humiliate my friend (and myself) w my table manners and just shoved the whole thing in my mouth. The salmon was ok but definitely had a fishy undertone.
We ordered 5 rolls (fatty deluxe special). Nothing was memorable. One of the volcano rolls was actually just a roll of rice and some immitation crab/​spicey mayo mush on top. Jesus. Carb overload much? From the photos on Unilocal,I was looking forward to the dynamite roll but, as I mentioned previously, totally bland and tasteless fish. The other rolls we had were covered in syracha or spicey mayo. No doubt to hide inadequacy in taste or preparation.
Lastly. I’m offended by what they did to the pickled ginger. This is actually one of my favorite things about sushi – aside from the gorging on raw fish aspect. But the dry ginger shavings they plopped in front of you looked like scraps left over on the floor of the ginger factory that makes ginger for better sushi restaurants.
One final thought– it makes me so sad that locals think that this is what good sushi is. :(:(