Lauren is very professional, courteous and made me feel very welcomed and comfortable prior to being on the massage table. She took time to find out my personal needs physically and asked questions to get a better idea of why I was hurting in my back and asked me if I was comfortable with her treatment plan. She is very knowledgeable and gave a very calming and therapeutic massage. It was gentle yet deep and I felt much better after my session. I will diffinately go back to her.