Fresco Southwestern Grille

I eat lunch at this place frequently. The food is good. The man and woman that run this place are friendly and kind. They treat their customers like they care.

Yesterday I came into this restaurant after a job interview for a quick lunch. Being a current out of towner, I wanted to check out someplace that was unique to the city instead of the more familiar (and let’s face it, sometimes boring) eateries. But of all the independent downtown restaurants that boasted great reviews, I chose this one… For some reason.
I think my first guess that this experience would be less than mediocre was the near empty environment, despite it being in the heart of downtown in the middle of lunchtime. Other than a couple of businessmen eating in a corner, it was totally empty despite the ample seating and large square footage.
When I came up to the counter, the lady addressed me very quickly and rudely, as if they were in a huge rush and she just wanted to get it over with. Really? So I quickly just glance at the menu and order a burrito. We run through the line, and within 30 seconds my burrito was being placed in the hot press, which I thought was a nice touch and basically the only reason I’m giving this place two stars instead of just one. The lady went into the back to replace some trays while the food was cooking and I noticed that another lady had come in, apparently a regular, and was chatting easily and friendly with the other guy who was working. What a contrast in experiences!
Anyways, I ordered the burrito a la carte because, quite frankly, I was afraid to ask if chips and salsa cost anything extra. I ate my burrito in silence quickly, and later I felt nauseous.
The way that the employees treat the customer is the biggest factor in whether or not a person has a good experience with the business. If they treat the majority of their customers are treated like I was, then it’s no wonder the place is in the state it is. That would be my main piece of advice to them.

Work close by and have eaten here a lot. The owners are friendly but the food is not good. I question the quality and really turned off by the dark globs of dust hanging over the food service line. Personally Im not interested in returning. 2stars only for friendliness, nothing else.

I thought the place was pretty decent. The man making the food and the server were really nice and helpful. My taco salad was really good. The salsa was spicy! But it was good as well. The only two things that I didn’t like was that you had to ask for a key to use the restroom and there were no napkins on the tables! I don’t think dine in customers should have to ask for napkins or a key to use the restroom!

The downtown eating options are limited after the normal lunch hours. I should have just went to chipotle.
The staff member was at least nice, but honestly I don’t know how these guys stay in business. The burrito was really awful and some of my chicken was actually cold, and I felt it may have been unsafe to eat. I didn’t finish it.
If you are going to eat here, and its normal lunch hours, don’t. Go to Rae’s instead.
I don’t know how they can afford to be in such an expensive spot downtown with a huge amount of square footage. Except maybe if they are a front laundering money. :(

Not bad burrito… the smoked chicken was the most flavorful. If you wanted something similar to Chipotle and you close this could do… they toast their’s

The food is ok, the cashier and cook were RUDE. I told her it was for dine in the cook THREW my burrito on the counter, then the cashier ROLLED HER EYES, went to the back, got a empty plate, and said Here. The customer before me they garnished his plate was kind and sent him on his way. I will NOT BE BACK to this establishment!

Not exceptional, not bad. If I worked downtown Nashville it would be on my rotation. No kids menu. Portions were large & fairly priced.

Burrito was good… they grill it before they serve it, which is much better than most burrito chains. Service was very good and it is a great location with plenty of seating. The Chips and quest were just Ok — salsa is very good. Definitely worth a try, they will take very good care of you!

In my on-​going mission to find the best burrito in Nashville, I tried Fresco’s.
It was ok. It’s definitely not the best I’ve ever had, but not the worst. You walk up to the counter and tell the staff what you want (Burrito, Quesadilla, Taco, etc.) and you pick what goes in/​on your choice. They make it, grill it, and then wrap it. I chose a Grilled Chicken Burrito with pico de gallo, jalapenos, guacamole, and salsa (on the side). All the toppings were fresh and tasted great, but there was just something about the chicken that I didn’t like. Can’t really put my finger on it.
I would give this place a solid 7. Its good, not great.