Gran Fondo Cycles

My family has been with these guys for year. Incredible service, extremely knowledgable and professional. If you want a master fit or the best bike money can buy you go here.

I was in need of an annual tune-​up on my Schwinn hybrid last week and called Gran Fondo for the job. Upon researching on their website I saw I was essentially trying to bring my Toyota to a Ferrari dealership. Even though they do not typically deal in cheaper bikes, Caleb in the service dept said he would do it for me, and have it back in about three days. He and his staff had it back in two, and they completely broke my bike down, cleaned every aspect of it, and re ran new cables. My ten year old bike is now operating better than it did new, it looks great and Gran Fondo has granted me several more years service from the machine. I highly recommend these guys for anything related to high end cycling. The service is exceptional, and I appreciate going above and beyond — even for a lower tier customer like myself. WHEN I upgrade to a high end bike, I will look no further than Gran Fondo.

These guys are awesome treated me like a regular customer even though my bicycle was on the cheaper side. They gave me an incredible fair price for the type of bike I have. Even a great turn around time. These guys are awesome. THANKS GEORGE !!!

They have the best high end bike selection in town: Bianchi, Specialized, Pegoretti, Lynskey, Parlee, Focus, et al. They are the only local place I have found that carries Castelli clothing. They even had shoes in my size! Experts for sure.

I live in Atlanta, and spent a good part of August 2012 looking for a Bianchi Vigorelli in my sixe (61 cm)… due to the popularity of the model and the scarcity of Bianchi dealers here, I was unable to find one… the best i could do was wait 2 – 3 weeks for the 2013 model… and oh yeah, it’s price went up to $ 1999.00
an internet search led me to Gran Fondo, and lo and behold, they had my bike. I contacted Lynn at the shop, and he was most helpful in assuring me that they could ship the bike to Atlanta. When I queried about leaving a deposit until I transferred funds to my debit card account, Lynn replied, «that’s not necessary… I’ll hold it for you…» and indeed he did.
Lynn and crew carefully packed my bike and sent it out (insured) expeditiously (I had it one day after the payment went through!)… setup was easy and the bike is amazing! AND… they saved me $ 500!
thanks, Lynn… I hope to visit your shop someday!
bob~

Getting ready to do Ironman Wisconsin on Sunday and needed to put together a sweet ride in a short amount of time. These guys have gone above and beyond the call to accommodate getting me in with my demanding work schedule and making it happen! Very happy with the results. I have a bike that should not only get me through IMWI, but last for many years. If I ever have any problems, I am sure these guys will help me fix them.
Been to many bike stores. These guys are very friendly and helpful. They have a great assortment of bikes for entry level up to the best time trial bikes. Looking forward to working with them in the future!

Over the past year, I’ve only had 2 «Wow!» customer service experiences. One was at a grocery store a couple months ago when the manager was scanning and bagging my food faster than I could get it out of the cart. The other was at Gran Fondo.
I went in late on a Wednesday and was greeted by Lynn. I told him I was looking for a starter bike, and he immediately pointed at 4 different ones he wanted me to try. I told him I’d be back Saturday to give’m a shot and then I poked around their impressive store.
When I got in Saturday, Peter immediately got me fitted on a beautiful Bianchi. They changed saddles, seat positions, stems, etc. I took it for a ride, told them what I thought, and they sent me out on a Specialized equivalent Peter prepped while I was gone. This routine continued 4 times until I’d gotten a feel for a few different ones. While I was getting all this attention, they managed to serve/​check out dozens of customers, sell 2 other bikes, talk pro cycling, answer phones, and I think they said they were understaffed that day.
I ended up buying the first one I rode, and Lynn grinned «I knew on Wednesday that’s the one you’d get. We just needed you to ride the others to understand why.» I appreciated how they were able to be friendly and helpful to me as a beginner but also talk shop with the serious cyclists who came in. Seems like the LBS for beginners all the way up to pros.
I hopped on the bike as soon as I got home and basically rode it right back to their shop to high five everyone in there. I love my bike and I’ll definitely go back for anything else I need.

I went to Gran Fondo to have my bike re-​fit. I didn’t buy the bike there; I got it many years ago in California, and it was time to tweak things. On a friend’s suggestion, I went to Gran Fondo.
It was a great decision.
The staff was about as friendly as it gets. Honestly, had the shop where I bought my bike paid as much attention to detail, I probably wouldn’t have needed the changes that were made. The shop made room for me on a Saturday morning, when other shops I contacted said I had to try and get to them on a weeknight after work, which really just isn’t possible with my schedule. They didn’t try to up-​sell me on a bunch of things, either. The fitting was made with a great attention to detail. I haven’t had a chance to ride much after the fitting, but from the little I did, it was very obvious that it made my bike more comfortable.
I am not in the market for a new bike right now, but if I am — I’ll go to Gran Fondo. That’s what good customer service does: it makes you want to return. And I will.

If you’re looking for great selection from entry level touring bikes to ultra high end, you must pedal on over to Gran Fondo. Located in the biz hub of Belle Meade, its high end location is matched by its high end bikes and customer service.
Known strongly for it’s Bianchi line, you’re going to find a truly strong selection. Actually, my favorite part of the store was being greeted by the sweetest black Labrador ever, who insisted on lots of hugs and pets.
They can get you out the door with everything you need for a reasonable price compared to a lot of other places in Nashville, Hendersonville, Franklin and Brentwood, too.

I am actually thinking about moving when the lease comes up, so I can be closer to Gran Fondo, more specifically, wizard mechanics Clayton and Jeff. Everyone in the shop, really. They are lovely and amazing people.
They’ve also got a nice selection of road bikes on the floor and everytime I’m in there, someone is inevitably test driving a Masi, Pegoretti, Bianchi, Pinarello, Independent Fabrication… or getting a custom bikefitting.
So, in summary, If you have or need a road bike, this is your shop.
Plus, they have a beagle named Scooter.

When I wanted to buy my first road bike a friend who bikes a lot recommended this shop. They helped me through my initial bike purchase, talked to me about what I could and should look for and helped me pick a bike in my price range.
I really highly recommend them. They’re helpful, they’re nice, and very knowledgeable.
If you aren’t looking for a road bike, there are better places to go (I like the Bike Pedlar as well or Nashville Bicycle Co), but if you’re looking for a road bike, this is bike heaven.
I love my bike, but I’d like to update it and I’ll definitely go here.

This is a bike store only. But, pretty much the mother lode of bike stores. Want to channel Lance Armstrong? Go here!
I don’t know a ton (read: nothing) about biking, but was told about this shop because I bought a bicycle from a friend, and it needs a tune-​up (she told me that when I purchased it – otherwise I would have had no idea bikes get tune-​ups! See? I’m cycle-​ignorant!). Immediately upon walking in, I felt a little overwhelmed. Now, it’s a small shop, but chock full of stuff I know nothing about!
The feeling didn’t last long though. I was instantly greeted by a friendly sales guy, and he didn’t bat an eye when I asked about bicycle tune-​ups. He said I could bring it in next week (call to make an appointment a few days earlier than you need it) and they would have it finished within a day. The whole deal will set me back about $ 70, which my friend said is pretty normal.
I can tell that once I get this cycle tuned, I could be hooked just from the stuff in the store! Helmets, bright outfits, shoes, a whole new shopping adventure! If you are already a biker however, you’ll probably love this store too… without having to have everything explained to you!