C & T Paint & Wallpaper

Used to be a family business years ago. Ever since, this place has gone to total shit, bunch of rude and dumb people who work here. Prices are freaking insane, 15−20% higher than other places such as National Lumber, which can result in hundreds of dollars when painting your home or a couple of rooms.
Save your time, sanity, and money. Go somewhere else.

I’ve been frequenting C&T lately for a rather large house project. Dustin who mixes paint and works on the 1^st floor has been amazing, every time I go. He’s passionate about color and really knows the best Benjamin Moore has to offer. I am color challenged and he recommended that I reach out to one of the design ladies for color picking help at my home. Each time I have interacted with Dustin he is incredibly helpful, personable, and you feel like you are with a real expert. As for the other reviews regarding the ladies on the 2^nd floor, I will agree that I have been there and was surprised no one asked if I could use assistance. That said, when I did ask for help, Wendy seemed more than willing to lend a hand perusing wallpaper and lent me some samples for a few days. 5 stars for Dustin, 3 stars for floor 2.

Wish I could give zero stars. Unfriendly, rude women in the wallcovering department. They act like they’re doing you a huge favor even speaking to you, and won’t lift a finger to help you. I am a middle-​aged, sophisticated (IMHO) woman, and I felt like Julia Roberts in Pretty Woman when the sales lady wouldn’t help her! For no good reason, either, since it’s not like their products are any higher quality than the average wallpaper stores. And guess what? You can buy everything they have online for much, much cheaper. I usually like to «go local» and support local merchants, but in this case I was thrilled to send my money into the internet abyss… especially if it means those rude women won’t get any of it!

Super unfriendly, unhelpful and all around rude woman on the second floor in the wallpaper section. I couldn’t believe how unwilling she was to help me and the nasty looks she was giving me. The most amazing part is it turns out she is the owner! Bizarre! Will be spending a lot of money redoing some rooms in my house but will not be spending it there!

Opposite experience (mostly) as previous reviewer — it’s been 3 years so the staff is either new or more practiced. C&T is expensive, but after my local Benjamin Moore retailer in Medway sold me a gallon of non-​matching paint, C&T bailed me out. They matched 6 ten-​year-​old paint samples and showed a good deal of knowledge, plus great patience in arriving at the best match for a troublesome color — they adjusted and remixed three times. So I happily drive right by the local shop and go another 30 minutes to C&T. Wish they were cheaper but I’ll pay the premium.

If you need wallpaper and want to be greeted by two extremely rude and snotty women who will severely mistreat you — then I highly recommend this place! Instead of greeting me with a smile and asking how they could assist me — I was rudely, and I mean RUDELY, treated — I was brushed aside and not helped whatsoever!!! And — for a paint store — they sure could use a coat on the outside of their building!!! Not a good representation at all… no wonder they went bankrupt. The owner of this place must be an idiot.

We used Coolidge Hardware (Watertown) when we lived in Belmont. Needed to find a new BM retailer now that we live in Natick. Have been using C&T as we’ve been decorating our bedroom. Once, they mixed us a paint which wasn’t even close to the correct color and today they gave us sample cans which weren’t completely mixed. It’s a crap shoot as to whether you actually get the color you want! *Never* had any such issues at Coolidge Hardware and we used them for years… Oh, and C&T is more expensive to boot: $ 40/​gal of Regal vs. $ 33 at Coolidge.