Jam Time

I had the most amazing 1^st birthday party for my son here!! They did such a good job. Mandy (the owner) communicated very well until the things are clear & understood by both the parties. There were three ladies to help out during the party; they did beyond good. They were excited together with me to host the event. Kids had so much fun. The best place to have birthday parties for kids!!!

We had our daughter’s 3^rd birthday at Jam Time it turned out wonderfully! The space is large enough without being overwhelming for the tots. We opted to have a private party, so not to worry about sharing the play area and it was great!
The staff were very friendly, helpful with setting up the extra items brought, and super swift in cleaning up as well. We added face painting and the coffee bar for the adults, Jam Time had a local pizza place delivery on time and find for the kids. We also had a nacho/​taco/​salad bar for the adults and kids as well. It was so much fun, though I didn’t save as much money as I had hoped it was nice to not have to worry about:
1. safe AND clean play space for toddlers
2. comfortable space for adults
3. convenient location and no having to clean up
We will probably come back next year, as long as our budget permits.
My suggestion would be, offering guest passes to the party goers. Also, allowing a 30 min window to get all of stuff in and out of there/​we were a little pressed for time but thankfully no one was booked after us that day.
No one in my group including us had ever been there, and we all would consider bringing the kids there to play.
Why not do a little marketing, offer some free passes, or a discount on a party?

An awesome place for kids-​should be something like this in every town in MA!

My son had a birthday party here and we go fairly regularly for free play. It is one of the only places in the area that is clean and about the right size to keep an eye on your active child. The staff are super friendly and also helpful in navigating situations that are particular for children (e.g., those with learning disabilities). I like the Maynard location, too, but the Natick one is even a little cleaner and more manageable in my opinion. Parents do zone out a lot on mobiles (myself included), but it’s great to have a place that lets you do that! I WISH there were something like this closer to Newton/​Needham!

I really don’t understand reviews on here that blame the business for the actions/​non-​actions of the parents. One of the things I really appreciate about Jam Time is that the staff mostly let the parents and kids work things out for themselves. I have seen staff intervene where necessary, but usually everyone is able to work it out without policing. Imagine if staff jumped in every time there was a sharing issue? Please. It would be like a police state. The atmosphere here is relaxed and fun. It is a great place to meet other moms and dads, and know that your kid is safe and contained while you carry on most of a conversation. (And no, I’m NOT advocating ignoring your child completely to talk or check your phone.)
Jam Time Natick is every bit as clean, comfortable and well stocked as its Maynard sister store. It seems to be a little bit less space, but I think they’ve optimized what they have brilliantly. I also like that the bathrooms are right in the space, which works great when potty training. My daughter especially loves the firehouse and the play loft. As in Maynard, you have the choice to pack your own food and eat it there, which I appreciate. If you can not pack your own, and are truly offended by the mark-​up, 7 eleven is three doors down.
We attended a FROZEN party at JT Natick this weekend, and had a blast! I know the event was sold out for weeks, but they did not over sell it, which I REALLY appreciated. It was just the right amount of kids. Everyone got a chance to talk to the princesses and get photos, and the crown crafts were awesome.
Jam Time continues to be my favorite destination for play for my almost– three year old. They are calm, safe, clean and well run. NOW PLEASE OPEN A PROVIDENCE LOCATION!!!

I like this place a lot and we go quite a bit, especially on hot or rainy days. I want to love it, but there are a few things holding me back.
It is a fantastic idea for a business — clean, organized (usually), varied play space. The location/​parking is great too.
However, the ages are supposed to be 0 – 6 and I often see older (re: more rambunctious, louder, faster) kids there.
It also gets so crowded — I wish they would cap entry at a certain point or make it so one (not two or three sometimes) adult is admitted with each child.
Most importantly, I wish the staff would be a little more on the ball with supervising the safe use of their equipment. I know this should be the job of parents, but unfortunately I see many parents (especially of older children) zoning out on their mobile devices, ignoring the throwing, pushing, yelling behavior of their kid. It would be nice if staff stepped in at those moments to avoid uncomfortable «Do I tell this kid to knock it off?» moments. I would even be in favor of a mobile device use policy, to be honest.
We will probably keep going when outdoor play is not an option

Too crowded, mostly due to an over abundance of hovering parents. Many times there are more parents than kids. Weird right? The place itself is nice, safe, and fully stocked with a wide variety of toys that will keep the kids interested for hours. They just have to do something with all the goofy parents standing around taking up all the space. Maybe they should have a separate area that the parents have to stay in. I ended up buying a 10 pass. Once I use it up, I won’t be returning.

I have been to Jam TIme three times so far and have am so glad I found it. It is clean, close to home, and the staff is usually very friendly. I like that I can pack lunch to eat there (the tables, chairs, and high chairs are regularly wiped down — YAY!).
After my first visit I decided to hold my son’s first birthday there. Paula and Brynn did a great job setting up a BEAUTIFUL party room, keeping the play area tidy, helping to greet guests, collect gifts, facilitate transition to cake time, clean up, and collect extra food/​gifts to go out to the car. They were friendly and easy to work with. As always, my kids (ages 1 & 4) had a blast playing and more than one mom who had not been there before commented on how clean and organized things were. My sister (new to Jam Time) said that Jam Time is so much brighter and nicer than other indoor play spaces in the area and I completely agree with her. All the kids (ages 1 month to 6.5 years) were able to have fun and stay busy for the whole time.
I actually got to visit and enjoy my son’s brithday. What a change from hosting a kid’s party at home! Thank you Jam Time for making the party so easy and SO fun.

This place is great to get the kids out $ 10 bring a lunch and spend the day. Free wifi as well and memeber passes. Love the Maynard location as well!

We used to go to the Jam Time in Maynard which was a bit of a drive from Framingham, where we live. It was worth the drive to take advantage of the cleanliness, the staff, the events and just the fact that our kids loved it.
We were thrilled to hear that they were opening one close to home. (Natick). And what perfect timing as our two boys were turning 2 and 4. We decided to have the Birthday there. We did not have to lift a finger! They did everything and did it well! The birthday room was set up like something out of a magazine. We had the Toy Story theme and it was just right. They provided cupcakes which everyone loved, had great pizza which was delivered right on time and had people helping with anything we needed. They provided the cutest Toy Story gift bags for the kids to take home.
At the end of the party, they bagged up all of the presents and helped us bring them to the cars. It was a truly amazing experience for us and the kids. We will be doing it again! Worth every penny!
Thanks Jam Time!

Plus: close to my house
Very clean
Staff is friendly
My daughter goes to Jam Time of Natick every weekend
Cons: Can get very crowded during weekends
Recommendation: Hope they do offer discounts after certain hours. Hope weekends, they can open a bit longer to 5pm?

Clean and fun for kids under 6 years old. Plenty of fun areas and new toys for kids to enjoy, especially during bad/​cold weather. The extreme mark up on snacks and beverages is a little insulting, I realize you have to recoup your expenses, but don’t gouge so much and people will enjoy your business that much more ($ 2.40 for a moose shaped pen with your business logo??? Don’t you WANT people to be seen using your pen?). Overall, it’s a good business concept and nice that it’s aimed at younger kids, as opposed to some of the other indoor play areas.

Love Jam Time! We have been going to Jam Time in Maynard, MA for the last month since our second son was born. Our oldest (19/​mo) loves the indoor play space. We were excited to check out the new Natick location and haven’t been disappointed! Lots of space to play, great seating all around, wonderful location & all the great amenities of the original Jam Time play space.
Staff here are really nice as well. Lots of indoor wooden climbing areas with slides and the train set has been a hit. Even when «crowded» there is plenty of space to move around. I would recommend taking any little one here! It’s a great space for parents to get something done (we wrapped a bag of Christmas gifts at the Maynard location last night while little man played) but be aware that each parent is in charge of their child. An important note for older or grabby/​aggressive kids parents.
Again, love it here!!!