Jiffy Lube

Went for an oil change since my dealer has a 3 week wait for an oil change. They tried to sell me a bunch of other services. Granted they were polite and there was no hard sell.
Maybe I’m out of touch with current pricing, but I was charged $ 79.99 for an oil change with synthetic oil and $ 48.99 for a tire rotation. That seems expensive to me.

Will never go here to get an oil change again. Why? Because they said they adjusted my tire pressure to 33psi on all tires and they didn’t adjust ANY of the tires to the right psi. I work in a dealership and know how to check my tires. My front tires are at 37 & 38 psi and my rear tires are at 41 and 30. Which is EXACTLY what they were when I brought it in. If there are going to lie about something as simple as filling my tires up with air, then how can I trust anything else they said? On top of that, my car was the only one there and it took them twice as long as Valvoline (where I normally go) to do the oil change.

I recently went here for an oil change and a tire rotation. I’ll admit that the workers were very nice and I really had no complaints until I was about two miles down the road and I started to hear a thumping noise coming from the front end of my car. The noise got worse as I continued to drive, so instead of turning around I pulled into my local gas station. It turns out that Jiffy Lube neglected to tighten the lugs on my front right wheel! The lugs were about the fall off. I could have lost a wheel and been in real trouble! I am just so grateful that I pulled over when I did. This was a dangerous mistake that never should have been made!

I went in for an oil change but realized my car had some other issues. It turns out the rotors were shot and the brake pads bare. I was given the option of doing nothing, replacing pads only, or also replacing the rotors, and was told the implications of each. Then, it was discovered that an axle was broken (I know from experience this would caused a failed inspection, which I had coming up shortly). The same day, Jiffy Lube got the part from Autozone for me and replaced the axle — and they did it for $ 80 less than my trusted mechanic from Philadelphia did it when the other side axle had broken previously. Really knowledgeable staff, very friendly and comprehensive (they found a small crack in my windshield and replaced it — they even told me that insurance would cover it, which it did), kept me in the loop with all repairs (brought me out to show me exactly what was wrong), and did all work very quickly. The facility was great (coffee, cable, WiFi, clean bathroom). I will was told of manufacturer suggestions (e.g. transmission flush) but not pressured into these services (I did not do the flush). A+ and will be back to this location — hope they keep the same team!

As someone who typically visits the dealership for routine service (it’s actually cheaper for an oil change there, despite being a luxury car brand) – I’ve certainly had no problem or hesitation to visit Jiffy Lube or similar places in the past. Especially when I’m short on time, because the dealership does take significantly longer to complete the service.
I just moved to this area a few months ago so this was my first visit to this particular Jiffy Lube location. I will certainly NEVER return. While the employees were quick to notice I had arrived outside the bay, there was no wait time, and the oil change was quick – I was horrified when I got back in my car to see that there was oil all over the interior of my vehicle. With a very light interior, I have no idea how they didn’t notice this happened. The employees are clearly not held to any standards, there is zero quality control, and they are lazy.
I also found it irritating that after assuring the employee that the dealership has told me numerous times over the last three years that synthetic oil is NOT the best option for my vehicle, he insisted that it was and displayed so much push-​back that I finally caved just to get out of the uncomfortable conversation. They are far too pushy – I shouldn’t have to explain in detail the reasoning behind my choice in oil for MY vehicle. If they get commission or bonus money based on average revenue, I wouldn’t be surprised. Incredibly annoying.
None of the complimentary services that are advertised as being part of the Signature Service were completed. Vacuuming, wiper fluid, etc.
Check out the pictures of what these clowns did to the interior of my car and think twice before you head over to this Jiffy Lube location! I haven’t been there yet, but consider trying out the Valvoline right down the street from this Jiffy Lube location.

There was nothing jiffy about my lube! I arrived to a full staff and no wait but my oil change took well over a half hour. I was also disappointed that the service tech tried to sell me a new air filter when my air filter was just replaced and looked brand new. He told me I had mud in my oil and needed to have my engine flushed. Mud? Seriously? If I was not an educated consumer I truly believe I would have been taken advantage of. I will not be back.

So I went this Jiffy Lube about 3 weeks ago. Something happened when they did the cabin filter chage that caused a noise in the cabin. I called them as soon as I noticed and they made an appointment for me to come back. I arrived today and George (Not sure if he was the Manager or Assistant) was extremely helpful and took care of me right away and fixed the issue. At no point did I ever feel like I had to prove what happened or argue to get things taken care of. I was in and out in 15min. Mistakes and errors can happen but it is how a business handles those errors that is important me. I will continue to go this location. Thanks again George :)

I have two Jiffy Lube branches close to my house and I drive to this branch which is further away simply because this staff and location has never disappointed me. They don’t try and nickel and dime you and always get my car serviced in a friendly and timely manner.

I went to Jiffy Lube because I had a coupon for a $ 24.99 oil change… Not the cheapest oil change but it was worth it. The people here were SO friendly and accommodating. They held doors for me, introduced themselves, and they weren’t annoyingly pushy about extras. Plus they vacuumed my entire car, which was much needed and a pleasant surprise. I’ll definitely be going back to this location for all of my future car maintenance.

Well, I came here again for the last time… Here’s why:
–Trying to sell me new wipers when I personally replaced them a month ago.
–Leaving my rear-​view mirror covered with viscous gunk that made it impossible to use until I used glass cleaner.
–Taking 56 minutes to change my oil from bay to done, even though the ‘completion time’ said 27 minutes. It doesn’t tick the minutes until some point during the process, but I saw on their computer that it was ‘complete’ and didn’t get my car until 15 minutes later.
To other oil change places I go!

I went to this Jiffy Lube about a year ago on my lunch break (pardon my tardiness on the review — I only recently started Unilocaling). With only one other car in any of their bays, I expected to be out with time to order and pick up my lunch. Not so much the case.
First off, it takes them at least 15 minutes to even drive my car into the bay. The woman before me pays, and I should have gotten my first clue right then. They had installed a new air filter when she had specifically told them that she didn’t want it… so they had charged her for it. So then they have to take it out and re-​do her bill. Apparently, while they’re working on a car, they don’t have the (mental) capacity to work on a second one (like mine).
So they finally get to my car, and I ask them if they wouldn’t mind sliding in the refill wiper blades I have in the back seat. They say sure, no problem. Then they disappear for 20 minutes. Next thing I know, they’re charging me $ 25.00 for new ones because the ones I have «don’t fit» (which I now know wasn’t the case). It’s raining and I’m gullible (albeit suspicious), so I give them the go-​ahead.
(FYI, you can get a set of wiper blades at Auto Zone for $ 8.00-$ 20.00 depending on the brand or weather-​specific considerations. And an employee will usually install them for you free of charge. I usually end of doing this because one of my wipers has some rust that makes this difficult for me to do this on my own.)
I was FINALLY able to pick up my lunch 1−½ hours later… where I griped to the bartender and he shared a similar experience. So much for «oil in a Jiffy!»