Who ever gave this place more than two stars must be related! As far as I’m concerned I would give it a one! I went in to get my hair trimmed and it turned out to be a nightmare! That is no exaggeration! One side of my hair was chopped of in the worst way and the other side was pretty much the same as it was when I went in! I did not have my glasses with my and did not noticed how bad it was until I went home. I was shocked at what I saw! I quickly returned and asked for the Manager Michael. He came out and stated I really can’t tell until I look at it(which it seemed a little crazy because it was quite apparent how bad it was) I then sat down and he attempted to fix it making excuses like oh we all have our style of doing things which was an outrageous statement as far as I was concerned. All I wanted was an acknowledgement that what was done was not OK! An apology would have been more appropriate a simple sorry let me fix it for you! However there was no acknowledgement at all just lame excuses. When I nicely tried to explained that to Michael he got very angry, called me an a-hole ripped the cape of me and told me to go somewhere else to fix it! In my life I have never complained about a hair cut even if I wasn’t crazy about it I would just not return to that Salon however this was so bad that it had to be fixed and to be treated that way by the manager of the shop was inexcusable!!! When I asked him who owned the shop he told me to got to I hope the owner see this and realizes the type of staff he has operating this establishment. If he chooses to keep these people on staff I think a course in Customer Service is much needed!!!
Bob j.
Évaluation du lieu : 5 South Walpole, MA
As long as you clearly communicate how you want your hair cut, they do just fine. Getting your hair cut has to be a participation activity, you just can’t sit there and let them do whatever they want. But I am hooked on Supercuts, especially this location.
Kaaren P.
Évaluation du lieu : 5 Natick, MA
Deirdra cut my hair and does a great job! She is very personable and I know I’m in good hands with her. Always leave here feeling great and very happy with my cut.
Roshin K.
Évaluation du lieu : 5 Marlborough, MA
Have been going here for a while now and really like it. My last visit for a haircut was most pleasant with Erika doing a really good job.
Louie B.
Évaluation du lieu : 4 Franklin, MA
I’ve been going here for about a year now. Usually stop over at lunch and the wait is no more than 1 person in front of me. Usually not even that. The ladies are all very friendly and good at what they do.
Neha S.
Évaluation du lieu : 1 Natick, MA
My husband went for a haircut to this place they ruined his hair, he told them to trim it and they cut it so short that its hard for him to go to work with that hair! the lady there gave a number 5 and cut it to that number Ridiculous service and these people dont know their job