All Safe Medical Group

This office is HORRIBLE! My wife was in need of having her ovaries removed due to extreme pain and ovarian cysts… When we asked why it
was taking soo long, The office (Christina) lied to us at least once a week for over two months telling us that they were waiting for the insurance to approve her surgery, she also told us that «its a busy time for us, a lot of women are having babies… yea well my wife is having seizures do to her pain… we have gone through 5 surgeries in the past year and know that it only takes a maximum of two weeks for our insurance to approve and schedule… After two months of the lies, 4 trips to the er with a burst ovarian cyst, i went into the office to get some sort of proof that they submitted anything to the insurance… She couldnt produce anything and informed me to call the headquarters in Downey… Well i called them, they gave me the run around «We will call you back» for four days. after that, they called our insurance and said that they will no longer provide care for my wife… This office is very neglectful, I CANNOT BELEIVE ANYONE WOULD TRUST THESE RATS TO BIRTH THEIR CHILD! !!! SAVE YOURSELF FROM THE HORROR WE WENT THROUGH AND FIND A DR WHO CARES.

I had to switch to this medical group because my previous OB moved out of town, and AllSafe was conveniently located in my neighborhood.
Although…
This is a HORRIBLE office to deal with. On one occasion, they cancelled my appointment without telling me. It turns out the doctor wasn’t in the office that day so they tried to cover it up and blamed it on the computer system saying the acknowledgement never went through.
They are extremely unorganized as well. I have gotten invoices for services which should have been covered by the insurance. Again, their office screwed up and notified the wrong insurance company. I ended up doing the work for them (to ensure it was done correctly) and resolved my own invoices by contacting the billing party and insurance company myself.
I’ve met the doctor ONCE throughout my whole pregnancy. All other occasions were with the Midwife, whom by the way, is this office’s ONLY saving grace. She’s too good to be working for that office.

I got my release papers after they made me
Wait 2 hours, never going back to this place! It’s so bad, unorganized, rude, last time I went had to wait almost 2 hours to be attended and when I got up to ask what time I was going to see the doctor one of the ladies said I still had 3 people in front of me waiting!, like you gotta be kidding me!!! I said no way I’m done with you guys, they are so unprofessional. From all the time that I was there not ones I saw Doctor Gutierrez, I kept going because I really like the Doctor Cifuentes but after a while I stop seeing her, for what reason? I don’t know and the last time I went it was a male doctor that I never seen before, so I decided not to stay and told them to give me my paper work! And all this happened at the national city location, now at the frost location where I only used to go for ultrasounds the last time I went I got attended by this guy that didn’t even had a rope on him or a Name tag or ID on him to show his name, didn’t even introduce him self to me, he asked me questions that was supposed to be on the paper work already, couldn’t even tell me the gender of my baby he said it was a boy 80% chance and I’m actually having a girl! Appointment didn’t even last 10 minutes, he didn’t explain anything to me, it was horrible!!! I’m so glad I’m done with this place. I do not recommend at all!

They are never on time. Dont check on pregnant patients enough. one of the drs didnt even know what spd was. Which is a medical term EVERY obgyn dr should know. They dont show a care in the world. Just straight out unorganized.

Was unsure of this place when first came here but gave it a shot cause I liked the nurse practitioner, I’m now 27 weeks and have yet to meet the dr and today I was told I can’t be treated there anymore due to too many no shows, when I went to every apt but one, and yet every time I called I was always confuse for another pt with my same name, wish I would have gone with my first instinct from the beginning !

I’m so tired of this office. On more than one occasion now, they have changed my appointment time without my knowledge. Then today they changed the location. ARE YOU KIDDING ME? I don’t have the time or the money to be driving around like this. They need to be more organized and let their patients know what is going on. I ended up being late and having to drive from kearney Mesa to national city. Not a happy camper.

Unorganized!!! Always messing up on my appointments and paperwork!!! Don’t go there!!!

I go to the office off Genesee, but it’s the same company… I’ve been here about 5 times and each time the women at the front desk are really cold and rude like they don’t want to help you.
The office waiting room only fits about 10 — 12 people and its always packed. It seems like everyone has an appointment for the same time.
They are consistently off schedule. For example, I made an appointment for 10:15, and its now 11. This is often the case with most my visits. And then once you do get called in, it is about another 15 minute wait til someone comes in to see you.
If zero stars was possible, that would be a better representation of this place.