Brows Shaping Salon

I really wish I can give this 0 stars!
They really messed up my eyebrows! I can’t explain how angry and frustrated I am!
NEVER COMING HERE EVER AGAIN!

First time going here. Needed to get my brows done in a hurry and decided to try out this place even though there were quite a bit of negative reviews. My eyebrows turned out really well. I’d definitely go back.

Zero star! I should have read the Unilocal reviews before going to this place… I will never come back. The lady who did my brows today seemed like she was in a bit of a hurry even though there wasn’t anybody waiting and there was no customer when I stopped by. But even with that said, she couldn’t even get her job right. You had one job lady!!! If you can’t do it right then get another job!

Not the best place! Didn’t wait long but the woman that did my eye brows did not ask me how I would like them shaped, or any thing at all! She just sat me down and started threading. Since she didn’t ask me i told her to just clean my brows and that i would like them as thick as possible. It seems like she did it on purpose and did the exact opposite! And not only that she gave me a horrible un even arch! So upset! Never never not even if its free ill come back!

Horrible and unskilled workers! The lady with highlights on shift on Saturday at 2:15 does not know what she is doing! I asked her to clean my brows basically take away the small hair growing around NOT CHANGE THE SHAPE! She not only made them very very thin it is SO uneven I have to buy eyebrow make up for the first time so I can fill them in which I never had to do. If you don’t know how to SHAPE eyebrows don’t apply at a place where you don’t know. Also this lady teared off bits of my skin. I know threading hurts but I’ve done it for so long that I know what the pain is when the pain is caused by the hair being pulled by the thread, but this lady kept threading my skin!

Don’t give it a second thought. I usually make the trip up to Super Brows in Grossmont (which btw is highly recommended) but decided on saving some gas and give this place a chance since it’s nearest to me. Slowest threading service I have ever received. Came out with the weirdest uneven eyebrows with a bald spot on my left one and the end wasn’t even a sharp clean wing. Looked like she didn’t know where she was going with it and just left it shorter than the other. I HAVE NEVER HAD THAT PROBLEM. Saddest part was that it looked like she was training and guiding a newly hired employee on some other customer before I got there so I thought I was going to be left in good hands when she told me to sit at a chair. Worst eyebrow threading experience yet.

Let me start off with this: NEVER let the woman named HAIFA touch your face!!! Unless you want to leave unsatisfied with the way your eyebrows were threaded and upset with the service of course.
For the past two years I’ve been getting my eyebrows, upper lip, and face threaded here at the main shop upstairs and the open booth location downstairs when it used me be across from Revolution and near Charming Charlie’s where the open booth is now located.
I go in there the other day and patiently waited. There is usually is a long wait but I had anticipated that. When it was finally my turn a woman named Linda asked me to sit on a chair and I did. The woman named Haifa, who I had my eyebrows done by before got into an argument with Linda (they were speaking in another language that I could not understand). I guess Haifa became upset with Linda because she then pushed my head as I was laying on the chair waiting to get my eyebrows done. That’s when I became very upset. I didn’t think it was right for her to take her frustration out on me since I was a customer and I was not even involved in their dispute. Linda then had me move to another chair and Haifa took another customer which made my wait time even longer. By this time I had already waited for over 30 minutes and I had still not been serviced. I started to become very upset and teary-​eyed because I was so frustrated at the way that I had been treated. Linda then suggested that I talk to her manager whom she called from what I assumed was her personal cell phone. I spoke to the manager and told her how upset I was but she just dismissed me and asked to speak to Haifa.
In the end, this issue did not get resolved. I went upstairs to the main shop to speak with someone else and one of the ladies up there told me that she was sorry and to stop crying (I was crying lut of frustration). She told me she would give me a free threading service next time and I should just come to her instead. I never came back. I was extremely upset because I had been very nice to Haifa before when she had done my eyebrows and I would never complain when she didn’t do them they way I had asked and she always seemed to have rushed me so she could get on to the next customer.
People are better off going to other eyebrow threading services in the South Bay. I’ve found two which are also near Plaza Bonita that I am very happy with now :)
**This was an unfinished review that I had drafted a year ago. I was so upset with what had happened to me there that I have never visited again.**
Two stars because some of the other girls are actually really good, but unfortunately, they too are always rushed.

Got my eyebrows done and they are so uneven. They are two different sizes, one has an arch the other doesn’t. I’m so upset & disappointed with the outcome. Do not go here.

So I came here last night to get my eyebrows threaded. The two employees asked for me to sign in and told me it would be a 10 minute wait. I wondered why since there was literally no line and they were working on one client at the time. Anyway, I waited and expected to be up next after they were finished with their client. Turns out the reason I had to wait is because the two employees wanted to thread each other’s eyebrows! Talk about customer service. As soon as I saw that, I got up and walked away. I’d rather take my services elsewhere!

Is there negative star rating? OMG, I just left that place an hour ago and this lady who did my eyebrows freaking pulled my hair out. She supposed to just clean it. She took so much on top of my left eyebrows. First of all, I don’t have thick eyebrows but I have enough and nice little arch. I’m so pissed!!! I have bridal shower to go to in a couple days and my brows are ruined!!! Do NOT go to this place!!!

I saw alma and I don’t think she knows she’s not made for brow shaping. she worked in such a hurry when there was nobody even waiting after me. She gives me the mirror when she’s done and my heart sank. She took a patch out of one side and she made them thin and crooked. I feel like it had to be on purpose, thats how bad they looked. I showed my disapproval right away, she saw nothing wrong with them! I asked her to call her manager because I wasn’t going to pay for someone to butcher my brows. She let me go without paying and I will never return.

This place is a disgrace!!! I would rather go to the ladies at parkway place in El Cajon! I came out with uneven mismatches eyebrows! I made her redo it and they looked even worse!
Very sloppy! They do not care about the work they do, especially if people start waiting they rush and don’t care. I tried to go back after looking at myself in the mirror for a refund and they refused. That my eyebrows look so good!
Save your money and your face! Go ANYwhere else!

I wish I could give zero stars. Worst place ever to get brows done. I used to come here all the time but they kept going way too thin. I left for over a year decided to give a try. Second time back HORRIBLE service. (But let’s face it they were never really nice in the first place) Constantly talking to each other while the girl working on you makes your eyebrows thin and uneven. I have 2 completely different eyebrows now. I am soooo extremely disappointed and upset. Now I’ll have to grow my brows out for a really long time to try and get my shape back. Do not get your brows done here. :’(

If you decide to try this place DO NOT let Alma (younger petite dark haired female) do the job. She completely butchered my usually thick eyebrows. I hadn’t been there in over a month because the last time I had gone they made them a little too thin for my taste, a forgivable mistake. I told Alma the story, she said ok. Then made them crooked and thin. I was extremely upset and all she could say is «no they’re fine you just need make up». Never again.

This brow shaping salon is a quick and easy place to get your eyebrows shaped. The first time I came here, the workers were so friendly and before coming to this salon, I had just experienced the worst eyebrow waxing ever. They were so thin! So before coming here, I let my eyebrows grow out fully and was hoping I’d get the full, arched shape, and that’s exactly what I got! Very happy with the results. However the second time I went, one of the workers were so rude! It just depends on which one you ask for.

So I’ve never been here because of the reviews but I thought I would try it out anyways. And I’m so happy that I did! She did an amazing job!!! She did exactly what I told her to do. Their not to expensive, they charge the same price as any other treading place. I would recommend this place to anyone. Also I’ve been to NS threading down the road and would still pick this place.

I don’t understand all the bad reviews for this place it’s honestly the most friendly welcoming place ever and I’m a drama queen while going through the pain and they put up with me and my eyebrows are always on point because of this place. like they say you can’t trust a girl with drawn on eyebrows

I’ve come here various times, but this last visit was the last straw for me. The worker was completely rude when I trued explaining to here that I had let my eyebrows grow and just needed a small amount of threading. Since they over threaded them the previous time, I let me eyebrows grow out for about two months. This time around I still ended up with extremely thin eyebrows despite the fact that I asked for no arch and a simple clean up. To make matters worse, she left all sorts of little hairs (which was the whole point of the CLEAN UP!) Even though this location is conveniently close to me, I will definitely be taking my business somewhere else. Horrible horrible service.

Hayfa is a wonder lady she does a great job with eyebrows and that is the only reason I’m giving this place any stars. The b***h with the messed up highlights that look like a broke down camel is as rude as they get. She has no customer service skills what so ever. Perhaps that is the way hey treat people in her country who knows but if you come here avoid her she doesn’t even know how to properly thread.

I love threading … And when someone knows what they are doing it is a beautiful thing… so here it goes… I got my brows and lip threaded. It was a Saturday afternoon I signed my name and since there were 2 before me I walked around window shopping. Came back right in time and sat it the chair. The kiosk was clean and the girl was cordial. She did her job and the brows were shaped ok not the best but ok. As for the lip… well wow she did a great job of threading but days later I have noticed a lot of bumps on my upper lip. That has never happened before not sure if that is something she did or it just happened on its own. Darn it… I will try benefits brow at Macy’s next time I am in this area …