Oscar’s Jumpers

On April 23^rd, I just had my grandson’s 3^rd Birthday Party at my home in 4S Ranch. The previous two birthday parties were at our neighborhood park down the street requiring permits and insurance of one million dollars. The past three years I’ve used Oscar’s Jumpers for each venue, and all three years they’ve come through for me each and every time. First and foremost their costs can’t be beat. I’ve done my research and all the other competitors don’t even come close to Oscar’s. The competitors may have fancy showrooms with staff to attend to your every need. But, you’ll pay BIG BUCKS for that. If you want to pay triple the costs, and need someone to handhold you renting party equipment with a fancy showroom, then Oscar’s is not for you.
However, if you’re looking for quality jumpers, tables and linens, etc at a GREAT PRICE, then call Oscar’s Jumpers for all your party needs. No need to waste gas driving to their store, just tell them what you need over the phone. I do this every year now.
Jose is one of the sons and Oscar is the father of this small business. Support San Diego’s small business community instead of the big guy and call Oscar’s Jumpers for your next party.
Another successful event and year with Jose and Oscar of Oscar’s Jumpers.

I always book Oscars Jumpers for my 3 sons birthday parties. They are always on time and have great prices on packages. I like that they have a variety of jumpers from sizes to themes. I booked them for my family reunion, I got an Obstacle Jumper and a Mechanical Bull for a great deal. I highly recommend them. I guarantee you that if they don’t have what you need they will get it one way or another to save you the time of dealing with different vendors… Thank you Oscars Jumpers for always being part of my events. 3 years working with you and will continue to hire you.

I write this as I sit and wait in their office. yet again today for this unprofessional company.
Putting OSCARS JUMPERS on blast… what a horrible experience with them. We contracted to have a jumper for a charity 5k run at 7am to noon, I gave all my permit information to them when to went into his shop, per his request. I paid in full, which I didn’t need to do but just wanted to have it done with.
They didn’t show up until 1035 am AND we’re rude. Not apologetic but blaming ME for their incompetence. Then they made me sit around and wait almost 45 mins to come back and pick it up. Again not apologetic. So instead of talking to me the kid says I now have to drive to national city to talk to Oscar. He immediately said if I need to have a police escort to call the police. Wtf? They ignored over a dozen of my phone call attempts this morning, and when I Finally got someone on the phone he said 5 mins. 40 mins later … no jumper. I’m beyond disappointed and won’t be using them again for anything.
Let’s see what he says when I wait for another 30 minutes for them to show up. I’ve already waited on them all day long and when I called to complain, they blamed it on being busy. I don’t care if you’re busy, I care about the contract I signed, the bounce house I paid for, and the time that you were SUPPOSED to show up at.
Ridiculous.
So they finally showed up and when I explained what was going on they didn’t care. Oscar kept saying that they called all morning long and I didn’t pick up. Bull*$#! My cell phone didn’t show any of their numbers as missed calls so that was a lie. Then they said they didn’t know if I’d be there for drop off.. wait, whaaaat?! Look at the contact, I requested set up at 7am. Why the hell would you claim that you called me at 830am for drop off confirmation !!! YOU ARE ALREADY 1.5 HOURS LATE! We went round and round and rouuuuuuuund with getting my money back. I reiterated that this was a fundraiser for charity and my client’s son had DIED and we were celebrating him during this event and that we had sold wristbands to participants to use the jumper. … he ruined my event for the kids. He said he would refund half my money. The jumper was $ 85, why can’t I have all my money !!! Ohhh it’s because I said that they could set it up when they got there, so if I refused drop off I’d get all my money. Ummm Noooooooo that’s not how this is going to work buster… I get a full refund. So he told me that if I wanted a full refund I’d have to sue him. Really!!! Ok sooooo see you in court buddy. I informed him that I would see him in court and walked out of there.
Several minutes later, on my drive home, I received a phone call from his daughter (the same one that was rude and hung up on me earlier) and she had done a 180… so apologetic and nice… asking me to come back for a full refund. I turned around and went back. Once I got there they were very nice, saying if they knew it was for a charity thing then they would’ve dropped it off for free. Ummm I already asked him for a discount when I booked it since it was a charity event, he said that he didn’t give any discounts. I told them this is what I do for a living and they ruined a good relationship because I would’ve used then exclusively for my events if this went well. I smiled sweetly as I took my check back, offered to sign on the contract/​receipt that I received my check back (which he insisted that I pay in cash when I signed the contract, which is a big no no for me, I write checks for my company events) and I left. They offered discounts and all this other stuff to me but I won’t be back. My client was so stressed and upset over them not being there, so that made me look bad and I hate seeing my clients unhappy. You messed up buddy… bummer for you.