Boston ENT Associates

I lost my hearing (completely) in one ear as the result of surgery and needed to see a Dr ASAP. Boston ENT is part of Beth Israel, so that fact made my life a lot easier for care coordination with other doctors, AND I noticed on their website something called «ZocDoc».
I was looking after business hours and was going to call the next morning (and when you can’t hear in one ear, it makes talking on the phone REALLY difficult), but clicked on ZocDoc and realized I could book an appointment online, enter all my insurance info and get most of my paperwork done as well. How easy is that?
I was able to make an appointment with Dr. Kessler right away, and he is fantastic. Very nice, explained everything in English (you know, no «only a medical professional can understand what he/​she means»), and delivered the not-​good-​news about my hearing in the nicest way possible (fortunately, I already knew I couldn’t hear, he simply told me it was much worse).
I needed to see a much more specialized colleague of his as well since there might be more surgery in my future, and his office made a quick call (at 4:50PM) to schedule that for me. Convenient office, lots of parking, and I would recommend them to anyone.