Smashburger

Ordered the guacamole bacon burger very disappointed. Unless you order the bun toasted the burger (which is amazing) comes with all the grease on top of a bottom bun so soaked with grease it disintegrates when u go to pick it up. First time I ordered his burger was amazing with fresh sliced avocado on top. This time it was served to me like a dripping mess with guacamole on top instead of sliced avacodo. I asked the person at register if the avacodo was made in store (since their burger are never frozen and made fresh from balled up ground meat. He’s like no it comes out of a packaged bag, no manager there to talk with. Shouldn’t you use all fresh toppings if you market fresh burgers? Little more attention to detail needed. A quick read of reviews shows me systemic problem with grease soaked buns. I get the idea that u want to save some of the juice but common sense should prevail here. No one wants to eat a burger when it’s sloppy and bun soaked with grease to point it falls apart.

Good memories from being back home with my parents
I came here to get my burger fix with two of my coworkers for lunch.
I built my own burger, avocado, and and over easy egg! It was delicious. I’m not a huge fan of their fries because they are so pencil thin and hard to pick up my yolk without getting it all over my fingers.
The staff is friendly, we got there right before the rush (thankfully)
The bathrooms are only one person at a time, so could be a wait during rush hours. But they were clean. Which is always a plus!
I’m not so sure what the burgers my coworkers got– one with cucumbers and feta. She LOVED it! A feta fanatic! My other coworker got a BBQ and onion burger, which smelt amazing but nothing is ever try!
If you’re looking for a quick lunch or dinner I definitely recommend trying smash burger. Also not expensive!

First time at Smash Burger. Me and my crew worked really late and got there just before closing. The girl at the counter was very nice and didn’t seem to have any problems with 5 people coming in at the last minute. The Truffle Mushroom and Swiss burger was really good. The fries were shoestring style, hot and fresh. I was very happy with my first visit and will go again when I’m in an area with a Smash Burger.

The Burger was great, one of the best ive had in the area. But they sauced too much oil on the fries, they were dripping nasty. The customer service is amazing though, really great people who are really enthusiastic for sure!

I feel like I’m going to have a heart attack after eating this. but so worth it. Good for a greasy fix when your craving it. Fried pickels have a unique seasoning to it. Good sized portions.

First time at a Smashburger today and I was impressed. I got the Avocado burger and a side salad. The portions were great for the salad and it had some leafy greens rather than iceberg as I was expecting. The burger was cooked perfectly and was juicy. Good came quickly and kept me full. Will come back for sure!

First time here and ordered the Sin City burger. It’s probably the best burger I’ve had in jacksonville. Bravo. The general manager, John, was pretty awesome too

I love coming to Smashburger… it is one of my main haunts. The food is always fresh and served quickly. The restaurant is always clean and the staff is friendly and accommodating. They have a wide selection of menu items… not just burgers are served here. I prefer their black bean burgers. I consider myself somewhat of a connoisseur of veggie burgers and theirs is definitely the best that I have found. You can customize your toppings… I prefer mushrooms, swiss and caramelized onions. But, the best part of this sandwich is the TRUFFLE mayo… I cannot describe the goodness that is this mayo. I even dip my smashfries in it!!! (smash fries are topped with oil and rosemary… yum). They have delicious shakes to top off your meal… if you have room after eating these massive burgers.

I’m not really sure why this place is doing so well. Came with my mom and I got the mushroom truffle and she got the Avacado bacon burger. Her burger was so greasy she kept having to dab it with her napkin. She had two tiny avocado slivers and her bacon was fatty (that part is personal preference, I get it.) mine was just intense. It was so rich– I felt like I was eating a dessert or something if that makes sense. It was too much. I was hungry but it was so much I didn’t want to finish. The onion rings are the kind some places put on burgers as toppings, thin and mostly batter, not big onion rings. The burgers are not big, but they are on the high end for a fast food place. The place was clean, the staff was nice but the food isn’t for us. This place might be for you if you want a greasy and intensely sauced burger. It was definitely not somewhere I will go again.

I think I would rather go to M-​Shack. They were out of the fried pickles I wanted, but the burger was good. My wife also enjoyed a milk shake she ordered.

I have continued to come back for the delicious burgers they offer with the sweet tater fries!

I came here on my lunch break with a coworker. I hadn’t been here since they opened and mshack is one of my favorites. I got the classic smash with avocado and sweet potatoes fries smash style (garlic and rosemary) the burger was juicy and flavorful. The Fries were crispy and had lots of flavor with garlic and rosemary. They have a truffle mayo that is delightful. I would definitely come back again for lunch or dinner. You can sign up for the smash club and get coupons/​deals.

Nice atmosphere, together with being clean and bright. I would suspect Smashburger seeks to be one of those ‘premium burger’ places, as their prices would indicate, along with their varied options for their burgers. Not feeling very adventurous on a Friday night, I opted for the basic burger with the customary trimmings, sans the slice of onion, coupled with a side of french fries and a coke.
Burger and fries are presented in paper servers, on an open wire basket/​tray. Burger was hot and cooked through on a nice bun. The french fries were the ultra-​thin matchstick type, of which I am not a fan… too much work for a bite of potato.
Their soda dispenser is 146-​flavor self-​serve variety of the new multi-​offering type being installed by the local Coca Cola distributor. Initially my Coke was flat or tasting like Coke Zero, so I opted for the orange drink and it was okay. Mentioned this to one of the servers, but did not see the issue addressed at the machine; maybe the adjustment was made behind the scenes.
My 7pm order was taken quickly and accurately on a Friday night, as I was behind only one other person. As I finished my meal, I noticed there was a consistent 5 – 7 person late in the line to order, however the place never appeared to get real busy, nor fill up.
With all of the other options for food service, it will be some time before I make my way back around to Smashburger. I just was not provided with an overwhelming desire or need to make a special effort to return… nothing tonight punctuated my visit with that «Wow!, I gotta come back.»
As my motto is, «I’ll try it once!»; maybe if you try it, you will come away with a different outlook, hopefully.

I came here for dinner with my husband & daughter on a whim. We see it every time we go to Publix but we’re still new to the area so we’ve been trying out a lot of places.
I got the Baja burger, I have an obsession with jalapenos & anything spicy so I decided to give it a try. My husband got the Sunshine burger. Our daughter got a kids cheeseburger with pickles & bacon. Now when I say pickles I don’t mean a normal amount, I said LOTS of pickles & they definitely were not stingy with the pickles on her burger, that alone would make us come back. We also got the Smashfries.
Now I’m partial to fries, I always have to have them no matter where we are. I compare them meticulously to anywhere else we’ve been. I have to say the Smashfries were delicious. They were among the best I’ve ever had. They were crispy & the olive oil & rosemary gave them great flavor.
The burger was delicious as well. It was juicy & the toppings were crisp & fresh. The bun was a chipotle bun which added to the spiciness along with the chipotle sauce.
We will definitely add this to our list of places to eat.

Best burgers I have had. Ive had all the usual suspects, mshack, five guys all take a back seat. Smash burgers are much larger, juicier and tastier. Plus you can customize your burger with great selection of toppings.
If they have the pretzel bun, thats great with the chipotle mayo and grilled onions.

This place never ceases to amaze me.
I came here for an elite event because I had heard a lot of great things — all true. Everything here is made fresh right after you order it and everything they have to offer is delicious.
The menu is very simple and so is the restaurant, even down to the ingredients and what they use to cook the food with. Probably one of the healthier burgers ypu can order.
My personal favorite is the Classic Smash with extra pickles and a side of Smashfries or Haystack Onions, YUM!
There is only one location in Jacksonville and it’s in a great location by the beaches, give it a try forsure! :)

I really like this Smashburger. The food is consistent from location to location, but the staff is particularly awesome here. I like to think it’s because they are beach-​people.
The burgers are good. They hand form ground beef into balls each morning and press them onto a hot grill — searing each side, while leaving the burger nice and juicy, sizzling away in it’s own fat. This method makes them more well done and thin than I like, but top it with some crunchy veggies, delicious sauces and put it on a chewy egg bun and I’m a happy man. Smash has a BBQ burger with an OJ concentrate that you can only find in Florida, and it’s reaaally good.
They have other options if you aren’t feeling red meat. The black bean patties are salty but the bun cuts that nicely. The grilled chicken is a little on the bland side. The fried chicken is the bomb. It’s a little thin, but that keeps it nice and crunchy. The avocado club with fried chicken is actually my go to — even though it’s a burger place.
The onion haystacks rock, especially dipped in the horseradish sauce. I would say that’s my favorite side. The rosemary fries are rosemary fries. They can be a little oily sometimes, because they are tossed in rosemary flavored oil but damn they are tasty.

SMASHBURGERS? Any way you like it? Yes, it’s true! I’ve been to many great burger establishments across the country as well as a few places that refuse to make it any way but exactly how it’s described on the menu. NOT this place.
Here you can have a SMASHBURGER or SMASHCHICKEN (tender grilled marinaded chicken breast) on their menu or however the way you like it via the CREATE YOUR OWN BURGER option with or without cheese, egg bun and your choice of any of their FREE sauces and toppings or $ 1 PREMIUM add-​ons listed on their menu. Talk about freedom of choice. It’s freedom of individual taste.
Also here they don’t hold out on the condiments. In fact,. they even offer an array of their own specialty sauces to appease condiment queens like me. In the future, I can only hope that they add a nice garlic aioli for the sweet potato fries and I’ll be a happy camper.
Until then, their food offers true variety for those who are looking for a solid meal be it burgers, salads, Smash sides or shakes. And for those who can eat burgers daily, they offer really good ones without the monotony of the same way every day. Really worth the visit! 5 STARS :)

Smashburger then the gym? Yeah it was a pretty bad combination so I skipped the gym.
But I didn’t crash too bad since I ordered the black bean burger and sweet potato fries. One of the best black bean burgers I’ve ever had. Patty was thick and well seasoned (but wasn’t spicy like advertised) and all items were stacked nicely. Very good option if you want to go the veggie routine. I think they allow you to turn the burger into a salad? From what I say, the salads are huge.
Really nice staff brought our orders to the table and checked back to see if we needed anything. Didn’t know this fast food burger place provided a wait staff — but the service was great.
Good burger. Good service.

Well, I wasn’t kidding last time when I said it would be a while before I was back. It’s not that I haven’t wanted to go back, the calendar has played out in such a way that it just never really happened before today. It’s not my favorite burger in town, but I’m not saying it’s a bad burger. Just not where I would choose to spend my dollars in the future when given the option.
This time around I went for the classic smash burger and smashfries. For the toppings it felt like I got the end of the tomato slice and a whole lot of onion. The smash sauce was good though. The burger still seemed a little dry to me. Maybe (after having read some reviews) I should have tried to order it medium. I don’t usually think about that when I’m going into a quick-​service joint because you’re not usually given that option. The fries, like before, were tasty. Plenty of rosemary & salt on this batch.
Unlike last time where it seemed the flow of customers was never ending, this visit seemed to be relatively empty. I think there was one other table of customers when I got there. I wasn’t too concerned as I wanted to get in & out with my to go order anyway. The gentleman taking my order & bagging my meal was super friendly and pleasant. I can actually say he might have put a smile of sunshine on my face on this rather dreary day.
I don’t see myself making a trip to Smashburger any time soon, but I wouldn’t veto it if it was brought up as an option in future discussions.