Fur Traders

Tourist Beware!!! Rude counter lady, never acknowledged us, acted as if we were not there, was purchasing an item the first words were «absolutely no refunds» not to worry… I will make sure to give my business to someone who values their customers and their products. Terrible business, I suggest back office work away from public if you cannot even appreciate someone buying a product from you.

My husband found a pair of sandals he liked and wanted to wear out of the store. I stayed in the store and was trying on sandals and would complete the transaction. When he went to step outside to put his other shoes in our car RIGHT in front of the store they said he couldn’t go out even though I said I was still right there to pay! We will NOT do business with a store that would insinuate that my husband is a thief.

On the plus side, they have some pretty neat stuff, and the staff are friendly.
On the minus side, the warranty on their «house branded» stuff is nonexistent.
I bought a wallet/​credit card case from Fur Traders, and after several months the zipper blew out. Several emails with management indicated that «they have no way of knowing whether I was mis-​using the zipper» and therefore they cannot warranty it. I can’t begin to think of how I might misuse a credit card case zipper, nor why I would want to.
Needless to say, I won’t be back.

BUYER BEWARE! These people will sell you anything they can. I bought shoes here a number of times, but no more. They will quote one price, but then charge you another higher price. They will sell you something with a flaw and refuse to exchange it even within 24 hours. On the last and final occasion I was in there, I went in early in the morning to return a damaged item less than 24 hours after I purchased it. No one else was in the store. They were rude, aggressive and were quite successful in intimidating me. I remain shocked that I was subjected to this treatment. I did get my refund, but only after I called my credit card company.

I tried working for The Fur Trader but didn’t make it past the two week probationary period. For people complaining about the employees being pushy, you literally have to be if you are going to work there. It’s what gets them sales so every employee is taught from the start to follow the customer, and the employees get paid commission for higher priced items. They take turns for each customer that comes in the door. They’re there to help you, so don’t be too offended, they’re literally just doing their job so they don’t get fired like I did (feel free to ask for some space!). As for the prices, I agree, they’re over-​priced. Some of the items are made by the staff or locally made though-​ask for these items if that is a big issue for you. They also do repairs on leather and fur items. I personally also had some problems with the store manager and am not surprised by some reviews on here, but rest assured there are some friendly and nice employees as well! I’ve only ever been able to purchase smaller items from their stores and have never had a problem with the quality of my item or the transaction itself. However I also know what I’m looking for. These stores have a great variety of shoes that are both good-​looking and comfortable, but otherwise a lot of their stuff is for tourists and people with a lot of money in their pocket. If you’ve got money to spare and then some, give them a look.

One star for the fur trader brand slippers. Rubber soles literally fell apart, upper was fine. I went in yesterday to seek getting them resoled and was treated as though I wanted something for free! Was told I had to buy a new pair – in an incredibly rude manner I might add – should I want wearable slippers.
Not my first encounter with the tall, rude blonde manager. (Audrey?) went in at Christmas time and she was incredibly short and rude when I mentioned gift wrapping after another sales associate said she would help me. She said something along the lines of «we’re too busy» after I spent nearly $ 500 on 7 pairs of slippers. After inquiring further, she said «well, I can’t guarantee how quickly well have them wrapped» after I had already told her I would give them time while I shopped elsewhere.
Bad quality merchandise, horrible customer service from MANAGER.
**on a positive note, the younger ladies working the floor were more than polite and helpful. One actually intervened during Christmas incident and wrapped my gifts.

Bought a pair of «Ugg Compatible» Minntonka boots for this winter over
. When they arrived, they were lightweight, thin, and substandard workmanship. Sent them back and left feedback about the quality of the item on Amazon’s website. Fur Traders sends me this whiny email about how they were made differently, all their other customers liked them, etc., and could I take down that poor feedback I had left. An hour later, I get an email from Amazon stating that my review had been removed due to it having nothing to do with my transaction.
I guess they forgot about Unilocal

I’m a little confused about all of the other reviews because I went in here looking for some shoes & found the staff to be helpful, nice, & not pushy at all. And they carry 400 styles of shoes-​HELLO my kind of store. Sure they have very expensive items too, but I found a super-​cute vegan leather/​faux fur vest for $ 99.00 & some cute Spring step sandals. I was happy with my purchase and the variety of styles there. I wanted to buy many more things but will have to put them on my wish list for now.

Sorry Fur Traders — but your simply just too pushy for me — The few times Ive gone in browsing — Im being stalked by your sales people wanting to sell me everything — and they simply do not leave you alone — You do offer beautiful things — very very expensive though — more of a «tourism» store — Just too darn pushy for me!

Horrible, horrible, horrible. The sales staff is very pushy, which is very annoying. No room to breathe and just browse. The prices are outrageous and quality does not measure up with the pricing. One woman yelled at me for trying on a hat. I live locally, very local, and will never ever go into either of their shoppes again and will tell my friends and visitors to staty away from this place.

Ah the smell of animal hide. I did fall in love with a beautiful rabbit fur muff, but I am afraid I have nothing to wear it with. The staff was friendly and helpful — always a plus.

How can these stores get 5 stars?
I mean they sell crap made in china for the most part!!!
There is nothing authentic about these stores, you’d think that with a name like they have, they would try to sell goods produced locally, nope… They choose the easy way.
Made for the long gone tourists that were once roaming NV City.
A used book store or Authentic Indian artwork would be much better!

So I think there are three Fur Trader stores along the same street. I guess they couldn’t fit everything into one location. I like their boot and slipper collection (fur of course) and their purses. I also like their accessories like fur collars that you can attach to any jacket you already own and so forth. Friendly staff.